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Rutgers University

PROGRAM COORDINATOR I (Student Financial Services Center Representative )

🇺🇸 Hybrid - Piscataway, NJ 🕑 Full-Time 💰 $60K - $88K 💻 Financial Aid 🗓️ June 22nd, 2026

Edtech.com's Summary

Rutgers University is hiring a Program Coordinator I (Student Financial Services Center Representative). This role serves as the primary contact for Rutgers Health students, parents, and university stakeholders on student financial accounts, billing, financial aid, payments, and inquiries. The position delivers timely, accurate service in a high-volume environment while ensuring compliance with federal, state, and university regulations.

Highlights
  • Primary point of contact for student accounts, billing, financial aid, and payment processes.
  • Provide accurate and timely service to Rutgers Health students, parents, and stakeholders.
  • Ensure compliance with federal, state, and university regulations.
  • Utilize Banner Student Information system, Oracle Student Financial Planning, and other payment gateways.
  • Minimum of a Bachelor’s degree in Business Administration, Finance, Accounting, Higher Education, or related field, or equivalent experience.
  • At least two years of customer service, financial services, or administrative experience required.
  • Preferred experience in student financial services, knowledge of federal Title IV and VII regulations, and familiarity with enterprise student information systems.
  • Competitive salary range: $59,893.48 to $87,925.48 annually, with benefits including medical, dental, retirement, and employee discounts.
  • Position reports to Senior Business Manager in Student Accounting, Billing, and Cashier Services department within University Finance and Administration.
  • Eligible for hybrid work arrangement depending on policy and approval.