Program Coordinator - Student Financial Services

🇺🇸 Cheney, WA

🕑 Full-Time

💰 $45K - $60K

💻 Financial Aid

🗓️ September 4th, 2025

Edtech.com's Summary

Eastern Washington University is hiring a Program Coordinator - Student Financial Services. The role serves as the primary contact for financial inquiries from students, parents, faculty, and staff, handling billing issues, payment processing, and maintaining accurate financial records while ensuring compliance with relevant laws and university policies.

Highlights

Coordinate and provide a broad range of financial services, addressing billing inquiries, payments, refunds, and financial holds.
Perform specialized fiscal work related to student financial activity and campus departmental transactions.
Process payments accurately, maintain transaction records, balance cash drawers, and resolve discrepancies.
Provide customer service via phone, email, and in-person to students, parents, faculty, and staff.
Conduct outreach campaigns to inform stakeholders about important financial deadlines and payment options.
Required qualifications include high school diploma or GED, one year of cash handling experience, and two years of customer or student service experience.
Preferred qualifications include experience in higher education and familiarity with Banner or other enterprise software systems.
The salary range is $44,868 to $59,784, dependent on education, skills, and experience; benefits include health, disability, retirement, paid leave, tuition waiver, and campus facility access.
Applicants must successfully complete background checks and comply with immunization policies.
Work schedule is typically Monday to Friday, 8am to 5pm, in a full-time regular position.