Program Director, Advising Technology

🇺🇸 Raleigh, North Carolina 🕑 Full-Time 💰 $90K - $95K 💻 Academic Advising 🗓️ October 19th, 2026

Higher Ed Navigate Retention

Edtech.com's Summary

North Carolina State University is hiring a Program Director, Advising Technology for the Division of Academic and Student Affairs. The role leads the implementation, management, and effective use of Navigate360 and other advising technologies that support student success, retention, and persistence to graduation. The director reports to the Associate Vice Chancellor and Associate Dean and works closely with academic colleges and campus partners.

Highlights

Lead implementation, ongoing use, and continuous improvement of shared advising and student support technologies across the university.
Develop and deliver training and professional development so faculty, staff, and advisors use the Navigate NC State platform and proactive advising practices well.
Serve as the main contact for advising technology questions and as liaison to technology vendors for enhancements, integrations, upgrades, and testing.
Coordinate platform improvements with Registration and Records, DASA Technology Services, and the Office of Information Technology.
Run day-to-day leadership of the advising technology program, including processes, documentation, projects, and priorities.
Oversee assessment and annual reporting on platform use, and work with Enterprise Application Services and Enrollment Management and Services on data accuracy.
Master's degree in higher education, student services, education, or a related field and five years of job-related experience, including academic advising or student success work.
Experience reporting on data from student information systems and assessing programs, plus supervisory and project management skills.
Anticipated hiring range of $90,000 to $95,000 per year; Monday to Friday schedule in Raleigh, NC.