Posting Number | 2025713
Posting/Functional Title | Program Director, DSS Marketing & Communications
University Pay Plan Title | Dir, DSS Marketing & Communications
Location | San Marcos
Department | VP Student Success
Recruitment Type | Open Recruiting
Job Type | Full-Time
Funding Source | Permanent
Monthly Salary | $7,083.33-$8,333.33
Job Category | Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. | Bachelor’s degree in communications, marketing, or related field or an equivalent combination of experience and education. At least three years of progressive experience in strategic communications, marketing, or public relations. Demonstrated ability to develop and execute comprehensive communication strategies aligned with institutional/corporate goals. Experience in brand development and management, including oversight of sub-brands within a larger institutional/corporate identity. At least 2 years’ experience supervising full-time staff. Strong writing, editing and storytelling skills across multiple platforms and audiences.
Preferred Qualifications | Master’s degree in marketing, communications, or related field. At least five years of progressive experience in strategic communications, marketing, or public relations. Experience working in a university setting. Familiarity with higher education marketing trends, student engagement strategies, and co-curricular program promotion. Experience coordinating with university-level communications offices and media relations. Knowledge of assessment and analytics tools to evaluate communication effectiveness and inform strategy.
Job Description | The Program Director, DSS Marketing and Communications plays a vital role in shaping the student experience by effectively communicating the value and resources offered by the Division of Student Success. Reporting to the Associate Vice President and Chief of Staff, the Program Director is responsible for the creation and strategic oversight of a professional, focused, and intentional brand for the Division of Student Success (DSS), ensuring alignment with the TXST University brand. They are charged with developing and implementing strategic communications plans, effective storytelling, and promotional campaigns for division level activities. This position is the main point of contact for the DSS Marketing and Communications area and will lead a cross-divisional Communication Team made up of departmental communications staff. This position serves as a liaison to the University’s Division of Marketing and Communications.
Job Duties |
Strategic Communication Develop, execute, and oversee a comprehensive internal and external communication strategy designed to support student success initiatives and activities, taking into consideration institutional image, message, positioning, mission, goals, priorities and accomplishments of the Division and the University. Develop comprehensive marketing and communications strategies for the DSS including print material, web content, video, and social/digital media. Maintain knowledge and working understanding in emerging trends, technologies and best practices in social media, with the ability to articulate clearly to others. Serve as a key strategic advisor to the Vice President and senior leadership team, contributing to divisional planning, institutional reputation management, and executive messaging. Establish and implement short- and long-range communications and marketing strategies, objectives, and policies. Use measurable metrics to track and assess marketing and communications, identify areas for improvement, and suggest alternatives. Develop and implement innovative methods of communication, marketing, and interaction with current and potential students, parents and families, alumni and other constituents including external partners.
Brand Identity and Management Oversee the development and creation of a sub brand, and associated resources that complement the University brand for the Division of Student Success. Ensure quality and appropriateness of all internal and external divisional marketing and communications activities through education, training, and collaborative relationships with colleagues across the division. Work with communications liaisons from relevant campus departments to ensure continuity across all printed and electronic materials. Collaboration Interact regularly with groups outside of DSS, including but not limited to the Division of Marketing and Communications, University Advancement and Alumni Relations, Enrollment Management, Academic Affairs units, and the media to ensure that information on the co-curricular student experience is communicated effectively and favorably to internal and external audiences at local, regional, national, and international levels. Create and manage a division-wide system for requesting DSS marketing and communications services.
Divisional Leadership Supervise DSS marketing and communications area staff and student workers. Lead a cross-functional communications team made up of representatives across all departments within the Division of Student Success. Assist with the division’s crisis communication strategy and coordinate with University Emergency Management and Media Relations to ensure timely, accurate messaging during high-impact events. Serve as a member of the DSS Leadership Team and work to fulfill the mission and goals of the Division and University. Assists in the continuous development of staff and maximizes existing staff talents and skills Serve on or chair University and Division committees, teams, or task forces. Coordinate special projects and other duties as assigned by the Vice President of Student Success or designee.
Additional Information to Applicants |
Job Open Date | 08/27/2025
Job Close Date (posting closes at midnight) | 09/11/2025
Open Until Filled | No
Normal Work Days | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start | 8:00AM
Normal Work Hours End | 5:00PM
Posting Notices |
Legal and Required Notices | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University? | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks.
Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today.
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