Program Manager for the BHN

Edtech.com's Summary

University of South Carolina is hiring a Program Manager for the BHN. The role requires managing daily clinic operations and supervising operational staff to implement approved operational models and workflows across Brain Health Network clinic sites. The Program Manager ensures effective execution of priorities, staff performance, system integrity, and compliance with policies and regulations.

Highlights

Manage daily operations and supervise operational staff under limited direction of Assistant Director.

Implement operational models, staffing deployment, scheduling configuration, and workflow processes across multiple clinic locations.

Administer EMR and scheduling systems including configuration, provider templates, and staff training.

Conduct quality assurance audits, referral reviews, and ensure workflow and regulatory compliance.

Provide regular operational reports and updates to leadership.

Requires bachelor’s degree in a job-related field with 3+ years of relevant experience or equivalent combination of education and experience.

Preferred experience with Epic systems and ambulatory clinical scheduling and capacity management.

Strong knowledge of policies, ambulatory and clinical operations workflows, confidentiality, and compliance requirements.

Salary range: $69,913 - $104,870 annually.

Works within the School of Medicine Columbia, Brain Health Department supporting multi-site clinic operations.

Program Manager for the BHN Full Description

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Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by September 25, 2026.

Posting Details

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Posting Summary

Logo
Posting Number	RTF00188PO26
USC Market Title	Program Manager
Link to USC Market Title	https://uscjobs.sc.edu/titles/156359
Business Title (Internal Title)	Program Manager for the BHN
Campus	School of Medicine Columbia
Work County	Richland
College/Division	School of Medicine Columbia
Department	SOMC Brain Health
Anticipated Hiring Range	$69,913 - $104,870
Location of Vacancy
Part/Full Time	Full Time
Hours per Week	40
Work Schedule	Standard working schedule: 8:30am – 5:00pm Must be willing to work a flexible schedule to meet the needs of the department.
Type of Staff Position	Staff Time-Limited (STL)
Basis	12 months
Job Search Category	Other Professional

About USC

About University of South Carolina	From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Benefits for Research Grant or Time-Limited Positions Are Indicated Below

The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

South Carolina Retirement	Yes
State Insurance Programs	Yes
Annual Leave	Yes
Sick Leave	Yes

Position Description

Advertised Job Summary	The Program Manager is under the limited direction of the Assistant Director, manages daily clinic operations and supervises operational staff for the USC Brain Health Network. The position exists to implement approved operational designs, staffing models, and workflow processes to ensure efficient service delivery across clinic locations. Accountable for execution of established priorities, staff performance, operational system integrity, and escalation of strategic or structural matters to leadership. To demonstrate commitment to conducting business lawfully and ethically by consistently adhering to compliance policies, procedures and regulations
Job Related Minimum Required Education and Experience	Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications	Epic systems experience. Experience in clinic scheduling, capacity management across multiple providers, staffing roles and locations, and template optimization within Epic and ambulatory clinical settings.
Knowledge/Skills/Abilities	Knowledge of policies, procedures, and practice standards. Knowledge of ambulatory workflows and clinical operations workflows. Maintain a high level of confidentiality Effective written and verbal communication skills. Ability to problem-solve collaboratively with program leadership. Required to conduct business lawfully and ethically by consistently adhering to compliance policies, procedures and regulations

Job Duties

Job Duty	Operational Execution & Site Implementation Implements approved operational models and workflow designs across Brain Health Network clinic sites. Coordinates staffing deployment, scheduling configuration, and process rollout to ensure operational readiness and consistency. Monitors implementation effectiveness and reports outcomes to leadership.
Essential Function	Yes
Percentage of Time	30

Job Duty	Staff Supervision & Workforce Management Provides direct supervision to assigned operational staff, including supervisory-level employees. Oversees onboarding, performance evaluations, corrective action, and ongoing training to ensure accountability and adherence to established service standards.
Essential Function	Yes
Percentage of Time	30

Job Duty	EMR & Scheduling Systems Administration Executes configuration and maintenance of the electronic medical record (EMR) and related scheduling systems in alignment with approved operational models. Manages provider templates, monitors referral workflows, and trains staff to ensure accurate documentation and patient access efficiency.
Essential Function	Yes
Percentage of Time	20

Job Duty	Quality Assurance & Workflow Compliance Conducts operational audits, referral reviews, and site observations to ensure compliance with established procedures and regulatory requirements. Implements corrective actions within defined authority and escalates systemic concerns as appropriate.
Essential Function	Yes
Percentage of Time	15

Job Duty	Reporting & Leadership Support Tracks operational metrics and prepares reports for leadership review. Provides operational updates and implementation feedback to support ongoing program growth and refinement. Other duties as required.
Essential Function	Yes
Percentage of Time	5

Position Attributes

Hazardous weather category	Non-Essential
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.	No

Posting Detail Information

Number of Vacancies	1
Desired Start Date	09/01/2026
Position End Date	08/31/2026
Job Open Date	08/11/2026
Job Close Date	09/25/2026
Open Until Filled	No
Special Instructions to Applicant	Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 25, 2026.
Quicklink for Posting	https://uscjobs.sc.edu/postings/211372
EEO Statement	The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have at least a Bachelor's Degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No

Applicant Documents

Required Documents

Resume
List of References and Contact Information

Optional Documents

Cover Letter

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Original Job Description