Brightwheel
Program Manager II, GTM Operations
SaaS
Salesforce
Sigma
Edtech.com's Summary
Brightwheel is hiring a Sales Operations Strategy Manager to drive strategic, cross-functional go-to-market programs and optimize frontline workflows within Salesforce and related systems. The role involves partnering with multiple departments to align on GTM strategy, deploying AI-driven workflow solutions, and providing executive-level analyses to support business growth and operational efficiency.
Highlights
- Lead cross-functional go-to-market (GTM) initiatives spanning multiple product lines to enable scalable multi-product selling and vertical expansion.
- Redesign and optimize frontline workflows within Salesforce to reduce technical debt, improve funnel conversion, and enhance operational efficiency.
- Collaborate closely with Sales, Marketing, Finance, and Systems Operations teams to align strategy and execution.
- Deploy AI-driven automation and tooling to increase frontline productivity and reduce friction in daily workflows.
- Provide executive-ready analyses and KPI recommendations to inform prioritization and identify growth opportunities.
- Partner with senior leadership to define priorities and track business performance.
- Require 4-6+ years of professional experience, including 2-3+ years in Sales, Revenue, or related GTM Operations roles.
- Strong proficiency with Salesforce, Sigma, and analytics tools is necessary.
- Experience implementing automation or AI-enabled workflow improvements in a high-growth or startup environment.
- Compensation ranges from $98K to $150K and includes equity participation.
Program Manager II, GTM Operations Full Description
United States
Employment Type
Full time
Location Type
Remote
Department
Operations
Compensation
- $98K – $150K • Offers Equity
Compensation & Benefits
At brightwheel, we reward people who make things happen. Our compensation is benchmarked against similar-stage growth companies, with ranges set by function, level, and location. Final offers reflect experience and expertise, and your recruiter can walk you through the range for your region.
At brightwheel, we reward people who make things happen. Our compensation is benchmarked against similar-stage growth companies, with ranges set by function, level, and location. Final offers reflect experience and expertise, and your recruiter can walk you through the range for your region.
Equity & Ownership
Many roles include equity, giving you the chance to share in the long-term success you help create.
Many roles include equity, giving you the chance to share in the long-term success you help create.
Benefits & Well-Being
We design our benefits to help you (and your family) live well, stay healthy, and keep growing. While specifics vary by region, we typically offer:
We design our benefits to help you (and your family) live well, stay healthy, and keep growing. While specifics vary by region, we typically offer:
- Comprehensive medical, dental, and vision coverage
- Generous paid parental leave
- Flexible PTO so you can recharge when you need it
- Local retirement or savings plans (e.g., 401(k) in the U.S.)
We’re committed to pay equity and to building a diverse, inclusive workplace where everyone can do their best work and feel supported along the way.
Overview
Application
Our Mission and Opportunity
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
Our Team
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.
Who You Are
You are a strategic, fast, and structured operator who thrives in complexity and ambiguity. You break down messy problems into clear components, root decisions in data, and move quickly when action is needed.
You take agency, and take full ownership of outcomes — aligning stakeholders, making tough prioritization calls, and driving initiatives from concept through adoption and iteration. You design with the end user in mind, working backwards from the ideal frontline workflow to reduce friction and increase productivity.
You’re excited about applying AI in practical ways — using it to accelerate your own work, building tooling from the ground up, and embedding automation and intelligent insights directly into day-to-day workflows to unlock scale and measurable impact.
What You’ll Do
- Drive strategic, cross-functional GTM programs spanning multiple product lines, enabling scalable multi-product selling motions and expansion into new verticals.
- Redesign and optimize frontline workflows within Salesforce and related systems to reduce tech debt, eliminate redundancy, and improve funnel conversion and operational efficiency.
- Partner closely with Sales, Marketing, Finance, and Systems Operations to align on go-to-market strategy, planning, and execution.
- Lead stakeholder alignment and change management across the GTM organization, ensuring initiatives are clearly communicated, operationalized effectively, and adopted by frontline teams.
- Deploy and scale AI-driven workflow solutions that improve frontline team productivity — embedding automation, intelligent insights, and tooling enhancements directly into day-to-day workflows to reduce friction and increase impact.
- Build executive-ready analyses and KPI-driven recommendations that inform prioritization, performance tracking, and identification of high-leverage growth opportunities.
- Partner with senior leadership to define priorities, track business performance, and identify scalable levers for growth.
What You’ve Done
- 4–6+ years of professional experience, including 2–3+ years in Sales Operations, Revenue Operations, or a related GTM function.
- Experience in a high-growth or startup environment, ideally supporting multi-product or multi-segment sales motions in a vertical SaaS environment.
- Strong working knowledge of Salesforce, Sigma, and other GTM systems and analytics tools.
- Implemented automation or AI-enabled workflow improvements that enhanced frontline productivity.
- Led complex, cross-functional programs from strategy through execution, delivering measurable improvements in efficiency, productivity, or funnel conversion.
- Translated business needs into scalable system and process enhancements within Salesforce or similar platforms.
- Used data to diagnose root causes, define KPIs, and influence leadership decisions with structured, executive-ready recommendations.
- Succinctly and clearly articulate and simplify complex issue, from the frontline to the board room
- Successfully navigated ambiguity, competing priorities, and organizational change while maintaining forward momentum.
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.
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