Edtech.com's Summary

GardaWorld is hiring a Program Training Manager to develop and manage comprehensive training programs for a multi-site security operations account. The role involves designing training content, building a training system, and enabling local leaders to deliver training through a train-the-trainer model while collaborating with security and operational subject matter experts.

Highlights

Design and build onboarding, operational-skills, specialized-role, and leadership training programs from scratch
Create SOP-based guides, reference materials, and job aids for various security roles
Develop and maintain a training system and tracking infrastructure for compliance and readiness
Deliver training primarily through train-the-trainer methods to site managers and local leaders
Collaborate with Enterprise Strategic Account Manager, client leadership, and SMEs to align training with operational priorities
Evaluate training effectiveness and identify gaps for continuous improvement
Proven instructional design and learning & development background with experience creating programs from the ground up
Strong facilitation, communication, and instructional-writing skills; proficient in Google Workspace
Experience with training system setup and train-the-trainer enablement
Competitive salary range: $90,000 - $100,000 per year with comprehensive benefits and 15-25% travel expected

Program Training Manager Full Description

Join a respected team. Build a safer world.

Program Training Manager

Location:
King Of Prussia, PA
Phone Number:
3143145901
Job #:
159464BR

Join GardaWolrd as a Program Training Manager!

We’re looking for a Program Training Manager to build the training and readiness programs for a growing multi-site security operations account. This is a vendor role that works day to day with client security operations leadership across the supported sites.

This is a builder role. Roughly 80% of the job is designing and creating the programs, materials, and training system from the ground up. The other 20% is delivery, and that delivery runs mostly through a train-the-trainer model: you equip site account managers and local leaders to train their own teams rather than training every officer yourself.

You do not need to be the subject matter expert. Your job is to pull in security and operational SMEs, capture their technical knowledge, and translate it into clear, consistent, usable training. The core skill set is learning and development and instructional design. Security experience is a plus, not a requirement.

What’s in it for You

Competitive Salary: $90,000 - $100,000 / year
Work Site Location: King of Prussia, PA (primarily onsite, with travel to supported sites)
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Travel: Travel expectations vary by Region. Roughly 15-25%.

Your Responsibilities as a Program Training Manager:

Build the Training Programs (the core of the role)

Design and build onboarding, operational-skills, specialized-role, and leadership training programs from the ground up
Take what already exists and bring it into a consistent model, and create new content where nothing exists yet
Partner with security and operational SMEs to source the technical content, then translate it into clear training
Create SOP-based guides, reference materials, job aids, and role-specific pathways for officers, investigators, SOC personnel, supervisors, and site leaders

Stand Up the Training System

Build the training system and tracking infrastructure from scratch; this may not be a full LMS, but the structure is yours to create
Maintain training records, completion tracking, and refresher and readiness schedules
Give the account team and client leadership clear visibility into completion, compliance, and readiness

Enable Local Leaders (delivery)

Deliver primarily through train-the-trainer, equipping site account managers and local leaders to train their teams
Support onboarding and readiness for new-site launches as the footprint grows
Reinforce consistent standards across sites while enabling local delivery

Partner Across the Account

Work closely with the Enterprise Strategic Account Manager, site account managers, client security operations leadership, and SMEs
Keep training aligned with operational priorities and client expectations
Support launches, transitions, and continuous improvement

Improve and Scale

Evaluate training effectiveness and consistency across sites
Identify gaps and stretch into new training needs as they surface
Build toward a durable, repeatable program that grows with the account

Your Qualifications:

Proven L&D or instructional-design background: you have built training programs and materials from the ground up, not just delivered them
Experience standing up a training system or structured training infrastructure, not only administering an existing one
Strong train-the-trainer and enablement skills; you can equip local leaders to deliver
Ability to partner with SMEs to extract technical knowledge and turn it into clear training
Strong facilitation, communication, and instructional-writing skills
Strong proficiency with Google Workspace
Organized, self-directed, and comfortable owning a program end to end
Background in security beneficial but not required
Background in gaming, hospitality, entertainment, retail or other multi-site operational environments

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

Original Job Description

Join a respected team. Build a safer world.

Program Training Manager

Location:
King Of Prussia, PA
Phone Number:
3143145901
Job #:
159464BR

Competitive Salary: $90,000 - $100,000 / year
Work Site Location: King of Prussia, PA (primarily onsite, with travel to supported sites)
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Travel: Travel expectations vary by Region. Roughly 15-25%.

Your Responsibilities as a Program Training Manager:

Build the Training Programs (the core of the role)

Design and build onboarding, operational-skills, specialized-role, and leadership training programs from the ground up
Take what already exists and bring it into a consistent model, and create new content where nothing exists yet
Partner with security and operational SMEs to source the technical content, then translate it into clear training
Create SOP-based guides, reference materials, job aids, and role-specific pathways for officers, investigators, SOC personnel, supervisors, and site leaders

Stand Up the Training System

Build the training system and tracking infrastructure from scratch; this may not be a full LMS, but the structure is yours to create
Maintain training records, completion tracking, and refresher and readiness schedules
Give the account team and client leadership clear visibility into completion, compliance, and readiness

Enable Local Leaders (delivery)

Deliver primarily through train-the-trainer, equipping site account managers and local leaders to train their teams
Support onboarding and readiness for new-site launches as the footprint grows
Reinforce consistent standards across sites while enabling local delivery

Partner Across the Account

Work closely with the Enterprise Strategic Account Manager, site account managers, client security operations leadership, and SMEs
Keep training aligned with operational priorities and client expectations
Support launches, transitions, and continuous improvement

Improve and Scale

Evaluate training effectiveness and consistency across sites
Identify gaps and stretch into new training needs as they surface
Build toward a durable, repeatable program that grows with the account

Your Qualifications:

Proven L&D or instructional-design background: you have built training programs and materials from the ground up, not just delivered them
Experience standing up a training system or structured training infrastructure, not only administering an existing one
Strong train-the-trainer and enablement skills; you can equip local leaders to deliver
Ability to partner with SMEs to extract technical knowledge and turn it into clear training
Strong facilitation, communication, and instructional-writing skills
Strong proficiency with Google Workspace
Organized, self-directed, and comfortable owning a program end to end
Background in security beneficial but not required
Background in gaming, hospitality, entertainment, retail or other multi-site operational environments

Let me find your next job.

Thanks - you're signed up.

Program Training Manager

Edtech.com's Summary

Program Training Manager Full Description

Program Training Manager

Manager II, Technical Training

Training Coordinator

Learning & Development Specialist

Senior Learning Performance Consultant – Field Learning

Learning Performance Consultant – Field Learning