Edtech.com's Summary

Big Sandy Community and Technical College is hiring a Project Navigator to serve as the primary student success liaison for its Workforce Solutions Fast Track Academy. The role recruits and onboards students into online workforce training programs, provides case management to help them complete enrollment and coursework, and connects graduates with employment opportunities. It calls for frequent travel across the service area and occasional evening or weekend work to attend community and employer events.

Highlights

Recruits prospective students into Workforce Solutions programs by attending community events, career fairs, and workforce meetings
Guides students through application, enrollment, and required documentation
Provides proactive case management, identifying barriers and coordinating support services to improve retention
Monitors online coursework participation and flags at-risk students for early intervention
Builds relationships with employers and workforce partners and helps students with job placement
Maintains program records and supports data collection and reporting for outcome tracking
Requires frequent travel throughout the service area with a valid driver's license and reliable transportation
Works on-site at the Prestonsburg campus with occasional evening and weekend hours
Pays $48,168 annually
Includes a benefits package with health, vision, and dental coverage, tuition reimbursement, and a 403(b) plan with a 10% employer match
Calls for a bachelor's degree in Education, Workforce Development, Social Services, Business, or a related field, plus six years of relevant experience

Project Navigator Full Description

Title: Project Navigator

Salary Range: $48,168.00 Annually

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Exempt

College: Big Sandy Community & Technical College

Campus Location: BSCTC - Prestonsburg Campus

Department: Workforce Solutions

Total Rewards

Big Sandy Community and Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

Exceptional health care, vision, and dental coverage for you and your family
Tuition reimbursement/waiver for you, your spouse, and dependents
403(b) retirement plan: a 5% employee contribution receives a 10% employer match
Vacation/Sick Time
Work-Life Balance
9.5 Paid Holidays
2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
Employee Assistance Program

Job Summary

Big Sandy Community and Technical College is accepting applications for Project Navigator (Student Support Specialist IV). This grant funded position serves as the primary student success liaison for the Workforce Solutions Fast Track Academy and is responsible for recruiting, onboarding, and providing comprehensive case management services to students enrolled in online workforce training programs. The Navigator helps students successfully complete enrollment requirements, remain engaged in coursework, overcome barriers to completion, and connect with employment opportunities.

The ideal candidate is highly organized, relationship-focused, and passionate about supporting students and strengthening workforce development efforts.

Job Duties:

Student Recruitment and Outreach

Recruit prospective students into Workforce Solutions programs.
Attend community events, career fairs, workforce meetings, and recruitment activities.
Build strong relationships with prospective and current students.
Promote workforce training opportunities, career pathways, and employer connections.

Enrollment and Student Support

Assist students with application and enrollment processes.
Ensure required documentation is accurately completed and submitted.
Maintain organized student records and case management documentation.
Collaborate with staff to ensure accurate enrollment tracking and reporting.

Case Management

Provide proactive, student-centered support throughout program participation.
Communicate regularly through phone, email, text, and in-person meetings.
Identify barriers to student success and coordinate support services.
Maintain detailed records of student interactions, progress, and interventions.
Recommend appropriate interventions to improve student retention and completion.
Inform SOAR staff of any obstacles impacting student success.

Student Progress Monitoring

Monitor participation and progress in online coursework.
Identify at-risk students and implement early intervention strategies.
Provide encouragement, accountability, and guidance to support completion.
Review student performance data and contribute to strategies for continuous improvement.

Employer and Community Engagement

Develop and maintain relationships with employers, workforce partners, and community organizations.
Coordinate employer presentations, workshops, networking events, and hiring activities.
Assist students with employment readiness and job placement opportunities.
Track employment outcomes and workforce placement success.

Data and Reporting

Maintain accurate student and program records.
Assist with data collection, reporting, and performance tracking.
Participate in program review meetings and support outcome-based decision-making.
Analyze trends and contribute recommendations for program improvement.

Other Duties

Frequent travel throughout the service area.
Attendance at community events, employer meetings, and workforce activities.
Occasional evening and weekend work may be required.

Minimum Qualifications:

Bachelor's degree in Education, Workforce Development, Social Services, Business, or a related field or equivalent experience.
Minimum of six years of experience in a related field.
Must have a valid driver's license and reliable transportation.
Experience in student services, advising, workforce development, recruitment, case management, or related areas.
Excellent interpersonal, communication, and relationship-building skills.
Strong organizational and time management abilities.
Proficiency with Microsoft Office applications and data management systems.
Ability to work independently and collaboratively with diverse stakeholders.

Preferred Qualifications:

Experience working with adult learners or non-traditional students.
Familiarity with online learning platforms.
Knowledge of regional workforce development needs and trends.
Experience partnering with employers and industry representatives.

Additional Skills Requested:

Knowledge, Skills, and Abilities

Student-centered approach to service.
Strong problem-solving and critical-thinking skills.
Ability to maintain confidentiality and professional discretion.
Data-informed decision-making skills.
Excellent written and verbal communication.
Community engagement and relationship-building expertise.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

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