Edtech.com's Summary

Early Learning Coalition of Hillsborough County is hiring a Provider Support Specialist. The role involves supporting early learning childcare providers by ensuring their programs meet School Readiness Health and Safety Standards and Voluntary Prekindergarten requirements, while fostering strong relationships within the childcare provider community through site visits, monitoring, technical assistance, and communication.

Highlights

Conduct VPK and School Readiness support visits using DEL monitoring tools.
Enter monitoring data accurately and timely into databases.
Collaborate with Provider Quality Specialists and Coalition staff on provider issues and compliance.
Identify areas for provider support and implement training or Corrective Action Plans as needed.
Respond to inquiries from parents and providers regarding DEL regulations.
Review and approve provider profiles in CCR&R database and assist with SR Tier 1 monitoring.
Requires associate degree in early childhood education or related field, or equivalent experience.
Must demonstrate knowledge of School Readiness and VPK policies, intermediate Microsoft Office skills, and customer service expertise.
Valid Florida Driver’s License and ability to drive a passenger vehicle required; must pass level 2 background screening.
Compensation ranges from $20.60 to $27.87 per hour.

Provider Support Specialist Full Description

Provider Support Specialist
Tampa, FL • Provider Supports

Job Type

Full-time

Description

POSITION SUMMARY

The Provider Support Specialist supports early learning childcare providers. Responsible for ensuring providers are offering developmentally appropriate and safe early education programs that meet the School Readiness Health and Safety Standards as well as the Voluntary Prekindergarten program requirements. This position is an important liaison between ELCHC and the childcare provider community focused on building and developing relationships. The majority of this work will take place in childcare sites supporting providers on the School Readiness and VPK program requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct VPK and SR support visits using the DEL monitoring tool.
Ensures monitoring information is entered into appropriate databases on a timely basis.
Partner with Provider Quality Specialists to ensure basic quality standards are met
Liaise with Coalition staff regarding provider closure notices, contract changes, temporary closures, and health and safety standards.
Identify potential areas of support as identified by childcare licensing and/or DEL monitoring tools within the provider site; offer training and solutions to implement support; issue Corrective Action Plan (CAP) as necessary.
Field inquiries from parents and providers regarding DEL regulations
Provide accurate and prompt communications with the childcare provider community.
Attend a minimum of 30 hours of professional development annually
Perform other duties necessary to maintain the success of the organization, as determined by leadership.
Assist contracts team with coordinating contractual requirements for Voluntary Prekindergarten (VPK) and School Readiness (SR) providers.
Review and approve provider profiles in CCR&R database and provide technical assistance to providers as assigned.
Assist with SR Tier 1 monitoring.
Provide accurate and prompt communications with the childcare provider community.

SUPERVISORY RESPONSIBILITIES

None.

Requirements

QUALIFICATIONS

Associates degree from an accredited institution in early childhood education, social services or other closely related field; a combination of professional experience and education may be considered in lieu of a degree
Ability to exemplify our Core Values of Integrity, Equity, Accountability, Collaboration, Innovation. Transparency, Consistency and Benevolence
Experience in early childhood programs, monitoring or coaching experience preferred
Advanced organizational, analytical, project management, interpersonal, verbal and written communication skills
Ability to provide consultation and technical assistance in a friendly professional manner
Knowledge of Best-in-Class Customer Service Skills
Proven ability to connect with a diverse population
Ability to navigate challenging situations and provide solutions
Familiarity with School Readiness Health and Safety standards
Knowledge of School Readiness and VPK policies and procedures (Florida Statutes and Florida Administrative Code)
Intermediate skills with Microsoft Office Products
This position requires successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S.
Valid Florida Driver’s License and the ability to drive a passenger vehicle.

PHYSICAL ACTIVITY/WORK ENVIRONMENT

Work Environment: This job operates in the childcare provider community and a general office setting. This role routinely uses standard office equipment such as computers, phones, copiers/fax machines. While performing the duties of this job, the employee frequently interacts with staff, vendors, and the public in person and via telephone and email.
Physical Demands: While performing the duties of this job, the employee will be required to sit for prolonged periods, at a desk, utilizing a computer and reviewing online and paper documents. The employee will also be required to lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.

Salary Description

$20.60 to $27.87 per hour

Original Job Description

Provider Support Specialist
Tampa, FL • Provider Supports

Job Type

Full-time

Description

POSITION SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct VPK and SR support visits using the DEL monitoring tool.
Ensures monitoring information is entered into appropriate databases on a timely basis.
Partner with Provider Quality Specialists to ensure basic quality standards are met
Liaise with Coalition staff regarding provider closure notices, contract changes, temporary closures, and health and safety standards.
Identify potential areas of support as identified by childcare licensing and/or DEL monitoring tools within the provider site; offer training and solutions to implement support; issue Corrective Action Plan (CAP) as necessary.
Field inquiries from parents and providers regarding DEL regulations
Provide accurate and prompt communications with the childcare provider community.
Attend a minimum of 30 hours of professional development annually
Perform other duties necessary to maintain the success of the organization, as determined by leadership.
Assist contracts team with coordinating contractual requirements for Voluntary Prekindergarten (VPK) and School Readiness (SR) providers.
Review and approve provider profiles in CCR&R database and provide technical assistance to providers as assigned.
Assist with SR Tier 1 monitoring.
Provide accurate and prompt communications with the childcare provider community.

SUPERVISORY RESPONSIBILITIES

None.

Requirements

QUALIFICATIONS

Associates degree from an accredited institution in early childhood education, social services or other closely related field; a combination of professional experience and education may be considered in lieu of a degree
Ability to exemplify our Core Values of Integrity, Equity, Accountability, Collaboration, Innovation. Transparency, Consistency and Benevolence
Experience in early childhood programs, monitoring or coaching experience preferred
Advanced organizational, analytical, project management, interpersonal, verbal and written communication skills
Ability to provide consultation and technical assistance in a friendly professional manner
Knowledge of Best-in-Class Customer Service Skills
Proven ability to connect with a diverse population
Ability to navigate challenging situations and provide solutions
Familiarity with School Readiness Health and Safety standards
Knowledge of School Readiness and VPK policies and procedures (Florida Statutes and Florida Administrative Code)
Intermediate skills with Microsoft Office Products
This position requires successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S.
Valid Florida Driver’s License and the ability to drive a passenger vehicle.

PHYSICAL ACTIVITY/WORK ENVIRONMENT

Work Environment: This job operates in the childcare provider community and a general office setting. This role routinely uses standard office equipment such as computers, phones, copiers/fax machines. While performing the duties of this job, the employee frequently interacts with staff, vendors, and the public in person and via telephone and email.
Physical Demands: While performing the duties of this job, the employee will be required to sit for prolonged periods, at a desk, utilizing a computer and reviewing online and paper documents. The employee will also be required to lift and move up to 25 pounds and occasionally lift and move up to 50 pounds.

Salary Description

$20.60 to $27.87 per hour

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