Edtech.com's Summary

Cengage Group is hiring a Quality Assurance Specialist, Technical Learning Content. The role involves thoroughly testing hands-on labs, validating practice exam questions, and ensuring technical accuracy and educational integrity of learning materials by collaborating with subject matter experts and maintaining quality documentation.

Highlights

Test hands-on labs for functionality across all scenarios
Validate practice exams for technical accuracy and alignment with learning objectives
Perform QA on lab environments and identify bugs or inconsistencies
Verify NICE framework mappings and industry standard alignments
Maintain QA checklists, testing protocols, and content categorization
Collaborate with subject matter experts for technical accuracy
Strong interest in cybersecurity and familiarity with technical learning environments required
Experience with content management systems and data entry
Preferred knowledge of NICE Cybersecurity Framework and learning management systems
Compensation range from $60,000 to $70,000 USD annually

Quality Assurance Specialist, Technical Learning Content Full Description

Quality Assurance Specialist, Technical Learning Content

Massachusetts, USA

Virtual US MS

Virtual US IL

Virtual US OH

Full time

Quality Assurance Specialist, Technical Learning Content

About the Role

We're seeking a detail-oriented Quality Assurance Specialist to ensure the accuracy, functionality, and educational integrity of our technical learning materials. This role is critical in maintaining our high standards across hands-on labs, practice exams, and technical content mappings. The ideal candidate combines technical knowledge with exceptional attention to detail and a systematic approach to quality verification. This is a great role for someone entering cybersecurity.

Key Responsibilities

Thoroughly test hands-on labs to verify proper functionality across all steps and scenarios
Validate practice exam questions for technical accuracy, clarity, and alignment with learning objectives
Perform comprehensive QA on lab environments to ensure they operate as designed
Identify and document bugs, issues, or inconsistencies through methodical testing processes
Verify NICE framework mappings and other industry standard alignments for accuracy
Conduct data entry and updates for content categorization systems
Develop and maintain QA checklists and testing protocols for different content types
Provide detailed feedback to content creators on needed improvements or corrections
Track quality metrics and compile reports on content accuracy and functionality
Collaborate with subject matter experts to ensure technical accuracy of materials

Qualifications

Strong interest in cybersecurity
Demonstrated attention to detail and systematic approach to testing
Familiarity with technical learning environments and lab-based instruction
Understanding of educational assessment principles for practice exam validation
Experience with content taxonomy systems and metadata frameworks
Proficiency with data entry and content management systems
Basic technical knowledge across IT domains to effectively test content

Preferred Skills

Experience with NICE Cybersecurity Framework or similar industry standard mappings
Background in technical education, training, or instructional design
Understanding of learning management systems and online lab environments
Familiarity with quality assurance methodologies and testing protocols
Experience with bug tracking systems and quality documentation

We offer a role that directly impacts the learning experience of our users by ensuring they receive flawlessly functional, accurate, and properly categorized educational content. Your attention to detail will help maintain our reputation for excellence in technical training materials.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.$60,000.00 - $70,000.00 USD

Original Job Description

Quality Assurance Specialist, Technical Learning Content

Massachusetts, USA

Virtual US MS

Virtual US IL

Virtual US OH

Full time

Quality Assurance Specialist, Technical Learning Content

About the Role

Key Responsibilities

Thoroughly test hands-on labs to verify proper functionality across all steps and scenarios
Validate practice exam questions for technical accuracy, clarity, and alignment with learning objectives
Perform comprehensive QA on lab environments to ensure they operate as designed
Identify and document bugs, issues, or inconsistencies through methodical testing processes
Verify NICE framework mappings and other industry standard alignments for accuracy
Conduct data entry and updates for content categorization systems
Develop and maintain QA checklists and testing protocols for different content types
Provide detailed feedback to content creators on needed improvements or corrections
Track quality metrics and compile reports on content accuracy and functionality
Collaborate with subject matter experts to ensure technical accuracy of materials

Qualifications

Strong interest in cybersecurity
Demonstrated attention to detail and systematic approach to testing
Familiarity with technical learning environments and lab-based instruction
Understanding of educational assessment principles for practice exam validation
Experience with content taxonomy systems and metadata frameworks
Proficiency with data entry and content management systems
Basic technical knowledge across IT domains to effectively test content

Preferred Skills

Experience with NICE Cybersecurity Framework or similar industry standard mappings
Background in technical education, training, or instructional design
Understanding of learning management systems and online lab environments
Familiarity with quality assurance methodologies and testing protocols
Experience with bug tracking systems and quality documentation

Compensation

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Quality Assurance Specialist, Technical Learning Content

Edtech.com's Summary

Quality Assurance Specialist, Technical Learning Content Full Description

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