The University of Texas Rio Grande Valley
REGIONAL SECURITY OPERATIONS CENTER (RSOC) COORDINATOR
🇺🇸 Rio Grande Valley, TX
🕑 Full-Time
💰 TBD
💻 Cybersecurity
🗓️ August 7th, 2025
Edtech.com's Summary
The University of Texas Rio Grande Valley is hiring a Regional Security Operations Center (RSOC) Coordinator. This role involves coordinating outreach and onboarding of partner organizations across the South Texas economic region, building and maintaining strong relationships, ensuring smooth transitions into RSOC services, and promoting ongoing satisfaction and growth of RSOC collaborations.
Highlights
- Coordinate outreach and onboarding activities for RSOC partner organizations.
- Build and maintain strong partner relationships to ensure successful transitions and ongoing collaboration.
- Plan and execute outreach strategies to engage prospective partners.
- Serve as primary contact for new partners and provide guidance on RSOC services and expectations.
- Monitor onboarding milestones and support effectiveness using assessments and feedback.
- Develop and conduct training sessions on the RSOC platform.
- Supervise assigned staff and participate in hiring and training processes.
- Requires proficiency with Microsoft Office and standard office equipment.
- Education requirement: Bachelor's degree; Master's degree in training and development preferred.
- Experience required: Three years in related roles or one year with a Master's degree, with knowledge of information security risk management, security operations, and cybersecurity best practices.
REGIONAL SECURITY OPERATIONS CENTER (RSOC) COORDINATOR Full Description
Staff Recruitment: careers@utrgv.edu
School of Medicine Recruitment: SOMCareers@utrgv.edu
Graduate Assistantships: assistantships@utrgv.edu
Faculty Recruitment:
College of Engineering & Computer Science: cecs@utrgv.edu
College of Engineering & Computer Science: cecs@utrgv.edu
Robert C. Vackar College of Business & Entrepreneurship: cobe@utrgv.edu
College of Sciences Office of the Dean: cos@utrgv.edu
College of Education and P-16 Integration: cep@utrgv.edu
College of Fine Arts: cofa@utrgv.edu
College of Liberal Arts: liberalarts@utrgv.edu
Website: https://careers.utrgv.edu
REGIONAL SECURITY OPERATIONS CENTER (RSOC) COORDINATOR
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
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Please see Special Instructions for more details.
Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
*Social Security Number
*Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.
If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
*Social Security Number
*Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.
If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.
Posting Details
Position Information
Posting Number | SRGV8448
Working Title | REGIONAL SECURITY OPERATIONS CENTER (RSOC) COORDINATOR
Number of Vacancies | 1
Location | Rio Grande Valley, Texas
Department | Information Security
FTE | 1
FLSA | Exempt
Scope of Job | To coordinate and oversee the outreach and onboarding of partnering organizations across the South Texas economic region with the Regional Security Operations Center (RSOC). Responsible for building strong partner relationships to help ensure their successful transition into the RSOC services, continuing satisfaction with ongoing partner collaborations, and fostering growth and expansion of new and emerging RSOC services.
Description of Duties | Responsible for promoting RSOC services offered and coordinating and connecting with potential partner organizations to ensure their successful onboarding with the center. Coordinates center’s day-to-day onboarding functions and activities are carried out in accordance with specified objectives. Plans, develops, and executes outreach strategies to engage prospective partners who could benefit from RSOC services. Responsible for building strong partner relationships to ensure a successful transition into the RSOC services, continuing satisfaction with ongoing partner collaborations, and fostering growth and expansion of new and emerging RSOC services. Presents the value proposition of our RSOC services, including tailoring services to meet partner organizational needs. Maintains a database of leads, interactions, follow-up activities, service offerings, and service selections. Serves as the primary point of contact for new partners during the onboarding of partnering organizations. Plans, coordinates and schedules onboarding meetings and activities. Provides partnering organization with clear instruction and guidance on RSOC services and expectations. Monitors, tracks and ensures partner onboarding milestones are met and maintained. Develops, conducts and coordinates informational training sessions to familiarize partners with RSOC platform. Addresses partner inquiries and ensures ongoing support obligations are met. Monitors, evaluates, and reports onboarding and support effectiveness and metrics through assessments, surveys, and feedback. Evaluates, analyzes and suggests enhancements to RSOC services based on customer feedback and the effectiveness of operations. Participates in the hiring, training and evaluation of assigned staff. Develops, cultivates, and maintains working relationships with internal/external departments/agencies and other organizations associated with and/or receiving benefit from the program. Participates in university committees and meetings as needed. Performs other duties as assigned.
Supervision Received | General supervision from assigned supervisor.
Supervision Given | Direct supervision of assigned staff.
Required Education | Bachelor’s degree from an accredited university.
Preferred Education | Bachelor’s or Master’s degree from an accredited university in training and development.
Licenses/Certifications | None.
Required Experience | Three (3) years of experience performing closely related duties, including program planning/coordination/management or One (1) year of the required experience with a Master’s degree. Knowledge of information security risk management practices, security operations practices, organizational development, and cybersecurity best practices.
Preferred Experience | Experience with customer onboarding project management or implementation. Experience in developing and delivering presentations to various stakeholder groups. Experience in report writing. Experience working in an Information Security Office. Knowledge of project management processes. Experience in coordinating events, workshops, or conferences.
Equipment | Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred). Use of standard office equipment.
Working Conditions | Needs to be able to successfully perform all required duties. Exposure to standard office conditions. Indoor activity, exposure to fluorescent lighting, computer emissions, and confined space. Frequent standing, sitting, listening, and talking. Frequent work under stress, as a team member, and in direct contact with others. Job involves moderate amount of walking daily, occasional bending and stooping and infrequent lifting and climbing. Travel and weekend work is required, including travel to meetings and training outside the area. May work extended hours. UTRGV is a distributed institution, which may require presence at multiple locations throughout the Rio Grande Valley.
Other | Strong attention to detail and ability to problem solve. Ability to function independently and as a team player in a fast-paced environment. Demonstrated ability to develop and maintain collaborative working relationships with varying constituencies and teams. Exceptional planning and organizational skills. Superior communication and customer service skills.
Physical Capabilities | N/A
Employment Category | Full-Time
Minimum Salary | Commensurate with Experience
Posted Salary | Commensurate with Experience
Position Available Date | 08/06/2025
Grant Funded Position | No
If Yes, Provide Grant Expiration Date |
Working Title | REGIONAL SECURITY OPERATIONS CENTER (RSOC) COORDINATOR
Number of Vacancies | 1
Location | Rio Grande Valley, Texas
Department | Information Security
FTE | 1
FLSA | Exempt
Scope of Job | To coordinate and oversee the outreach and onboarding of partnering organizations across the South Texas economic region with the Regional Security Operations Center (RSOC). Responsible for building strong partner relationships to help ensure their successful transition into the RSOC services, continuing satisfaction with ongoing partner collaborations, and fostering growth and expansion of new and emerging RSOC services.
Description of Duties | Responsible for promoting RSOC services offered and coordinating and connecting with potential partner organizations to ensure their successful onboarding with the center. Coordinates center’s day-to-day onboarding functions and activities are carried out in accordance with specified objectives. Plans, develops, and executes outreach strategies to engage prospective partners who could benefit from RSOC services. Responsible for building strong partner relationships to ensure a successful transition into the RSOC services, continuing satisfaction with ongoing partner collaborations, and fostering growth and expansion of new and emerging RSOC services. Presents the value proposition of our RSOC services, including tailoring services to meet partner organizational needs. Maintains a database of leads, interactions, follow-up activities, service offerings, and service selections. Serves as the primary point of contact for new partners during the onboarding of partnering organizations. Plans, coordinates and schedules onboarding meetings and activities. Provides partnering organization with clear instruction and guidance on RSOC services and expectations. Monitors, tracks and ensures partner onboarding milestones are met and maintained. Develops, conducts and coordinates informational training sessions to familiarize partners with RSOC platform. Addresses partner inquiries and ensures ongoing support obligations are met. Monitors, evaluates, and reports onboarding and support effectiveness and metrics through assessments, surveys, and feedback. Evaluates, analyzes and suggests enhancements to RSOC services based on customer feedback and the effectiveness of operations. Participates in the hiring, training and evaluation of assigned staff. Develops, cultivates, and maintains working relationships with internal/external departments/agencies and other organizations associated with and/or receiving benefit from the program. Participates in university committees and meetings as needed. Performs other duties as assigned.
Supervision Received | General supervision from assigned supervisor.
Supervision Given | Direct supervision of assigned staff.
Required Education | Bachelor’s degree from an accredited university.
Preferred Education | Bachelor’s or Master’s degree from an accredited university in training and development.
Licenses/Certifications | None.
Required Experience | Three (3) years of experience performing closely related duties, including program planning/coordination/management or One (1) year of the required experience with a Master’s degree. Knowledge of information security risk management practices, security operations practices, organizational development, and cybersecurity best practices.
Preferred Experience | Experience with customer onboarding project management or implementation. Experience in developing and delivering presentations to various stakeholder groups. Experience in report writing. Experience working in an Information Security Office. Knowledge of project management processes. Experience in coordinating events, workshops, or conferences.
Equipment | Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred). Use of standard office equipment.
Working Conditions | Needs to be able to successfully perform all required duties. Exposure to standard office conditions. Indoor activity, exposure to fluorescent lighting, computer emissions, and confined space. Frequent standing, sitting, listening, and talking. Frequent work under stress, as a team member, and in direct contact with others. Job involves moderate amount of walking daily, occasional bending and stooping and infrequent lifting and climbing. Travel and weekend work is required, including travel to meetings and training outside the area. May work extended hours. UTRGV is a distributed institution, which may require presence at multiple locations throughout the Rio Grande Valley.
Other | Strong attention to detail and ability to problem solve. Ability to function independently and as a team player in a fast-paced environment. Demonstrated ability to develop and maintain collaborative working relationships with varying constituencies and teams. Exceptional planning and organizational skills. Superior communication and customer service skills.
Physical Capabilities | N/A
Employment Category | Full-Time
Minimum Salary | Commensurate with Experience
Posted Salary | Commensurate with Experience
Position Available Date | 08/06/2025
Grant Funded Position | No
If Yes, Provide Grant Expiration Date |
Posting Detail Information
EEO Statement | It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Special Instructions to Applicants | Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Social Security Number
Gender
Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.
If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.
Additional Information | UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
Quick Link | https://careers.utrgv.edu/postings/48099
Special Instructions to Applicants | Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Social Security Number
Gender
Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.
If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.
Additional Information | UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
Quick Link | https://careers.utrgv.edu/postings/48099
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- Are you now, or previously, employed by The University of Texas System or any of its institutions?
- Yes - I currently am employed by the UT System or its institutions
- Yes - I have previously been employed by the UT System or its institutions
- No - I have never been employed by the UT System or its institutions
- Are you a current UTRGV employee?
- Yes
- No
- Please select your highest level of completed education.
- 6th grade education
- 10th grade education
- High School Diploma or GED
- Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
- Bachelors Degree from an accredited university
- Masters Degree from an accredited university
- Ph. D. or other terminal degree from an accredited university
- None of the above
- Please provide the field of study for your education:
(Open Ended Question) - Do you meet the minimum requirements for this position?
- Yes
- No
- Please indicate the number of years of work experience you have directly related to the position in which you are applying for:
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- Over 10 years
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Curriculum Vitae
- Unofficial Transcripts
- Reference Letter 1
- Reference Letter 2
- Reference Letter 3
- Certifications and Licenses
- Training Certificates
- Other Document
- List of 3 References
- Unofficial Transcripts 2
- Unofficial Transcripts 3
- Letter of Interest
- Unofficial Graduate Transcripts
- Additional Document
- The University of Texas Rio Grande Valley
- UT System Employee Benefits
- UT System
- Fraud Reporting
- State of Texas
- Texas Homeland Security
- Texas Veterans Portal
- Where the money goes
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