Regional Technical Training & Development Manager

Regional Technical Training & Development Manager 

• Full-Time
• Hybrid

• Training Program Development:
  • Design and develop training programs and materials focused on technical skills, safety protocols, and industry standards for elevator systems.
  • Lead the CET certification process for technicians, ensuring they are fully prepared to pass exams and meet required qualifications.
  • Oversee the apprenticeship program, mentoring apprentices and ensuring they receive the necessary support, technical instruction, and on-the-job training to advance their careers.
  • Prepare technicians and apprentices for mechanic licensing requirements in their state or local region, including guidance on regulatory exams and compliance processes.
  • Continuously assess and update training materials based on evolving technologies and industry changes.
• Field Technician Training:
  • Conduct hands-on and classroom-based training for new hires and existing technicians, covering maintenance, troubleshooting, and repair.
  • Provide refresher courses to reinforce safety practices
  • Organize and facilitate on-the-job training (OJT) sessions for continuous learning and development.
• Performance Monitoring and Improvement:
  • Evaluate the performance of field technicians during and after training to assess skill levels and identify areas for improvement.
  • Develop individualized training plans to address gaps in knowledge or skills.
  • Track and report training outcomes and improvements in field operations performance to management.
• Compliance and Safety:
  • Promote a culture of safety through education and adherence to company safety policies.
• Collaboration and Communication:
  • Work closely with branch managers and field supervisors to identify training needs and develop strategies to address them.
  • Serve as a subject matter expert in field operations and act as a resource for technical questions from field teams.
• Travel:
  • Regular travel within the region to provide on-site training and support for field technicians.

• Education:
  • High school diploma or equivalent required. Technical degree or certifications in elevator technology or a related field preferred.
• Experience:
  • Minimum of 10+ years of experience in the elevator or vertical transportation industry, with hands-on experience in field operations, installation, maintenance, or repair.
  • Previous experience in a training or supervisory role is highly desirable.
• Skills:
  • Strong technical knowledge of elevator systems, including installation, troubleshooting, and repair.
  • Excellent communication and presentation skills, with the ability to train diverse groups of people effectively.
  • Knowledge of OSHA regulations, safety standards, and elevator industry best practices.
  • Ability to design and develop training materials using a variety of media (e.g., PowerPoint, video, hands-on demonstrations).
• Other:
  • Valid driver’s license and willingness to travel regularly within the assigned region.
  • OSHA 500s Certified