MathWorks logo

MathWorks

Renewal Sales Representative

🇺🇸 Remote - US

🕑 Full-Time

💰 TBD

💻 Sales

🗓️ June 17th, 2025

CRM

Edtech.com's Summary

Mathworks is hiring a Renewal Sales Representative focused on driving revenue growth by optimizing customer interactions around maintenance renewal programs and products. The role involves managing annual maintenance renewals, educating customers on product benefits, identifying upsell opportunities, and collaborating with sales teams to meet revenue goals.

Highlights
  • Grow revenue by attaining or exceeding maintenance renewal targets.
  • Manage timely closure of maintenance renewal contracts and incorporate lapsed opportunities into sales strategies.
  • Proactively contact customers to explain product and support benefits.
  • Educate customers on purchasing options including web store and consolidations.
  • Identify and manage add-on or cross-sell opportunities and collaborate with sales representatives to advance sales.
  • Prepare accurate quotations and resolve order discrepancies.
  • Maintain accurate customer and sales activity data in CRM system.
  • Demonstrate strong forecasting and funnel management for assigned territory.
  • Participate in territory planning and sales meetings.
  • Minimum qualifications include a bachelor's degree and 4 years of experience with at least 1 year in sales; proficiency with CRM systems and strong communication, negotiation, and time management skills are required; fluency in French is a plus.

Renewal Sales Representative Full Description

Renewal Sales Representative


Job Summary
Every day we are having conversations with our customers who are changing the way we live, work and play!  Our tools are helping our customers:  enhance the environment; improve the health and well-being of people all over the world; create the products and services that keep us on the cutting edge of technology, today and tomorrow!  As a Renewal Sales Representative, you will focus on driving revenue growth through optimizing customer conversations regarding our maintenance renewal programs and products.  You will work on a small team of renewal sales representatives that are aligned with multiple sales representatives, in a team selling environment to achieve individual and/or team goals. As a Renewal Sales Representative, you will be part of the conversations that are helping to enhance the world around us!

Responsibilities
  • Grow revenue through attaining or exceeding maintenance renewal revenue goals.
  • Manage timely closure of the assigned annual maintenance renewal contracts and incorporate lapsed maintenance opportunities into selling strategies.
  • Proactively contact customers and explain the product and support benefits of continuing maintenance services.
  • Educate customers on purchasing options via web store and consolidations
  • Identify and manage add on or cross sell opportunities by closing business or transferring to appropriate sales representative to advance the sale cycle.
  • Prepare quotations as required and ensure accurate information for efficient processing of orders and investigate and resolve any discrepancies.
  • Ensure accurate customer data and sales activities are collected and entered into CRM system to advance the sales cycle.
  • Demonstrate strong forecasting and funnel management of your assigned territory.
  • Contribute to and support the territory plans in conjunction with sales representatives.
  • Participate in funnel meetings as well as planning and delivery of sections of the annual territory and account plans.

Minimum Qualifications
  • A bachelor's degree and 4 years of experience (or equivalent experience) with one year in a sales role is required.

Additional Qualifications
  • Fluency in French a plus
  • Demonstrated success understanding business objectives and meeting or exceeding goals.
  • General understanding of contracts and terms specific to maintenance renewals.
  • Good negotiation skills
  • Strong time management and prioritization skills
  • Exceptional persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.
  • Proficient working with a CRM system to facilitate lead qualification and advancement of sales cycle.
  • Ability to work well both independently and within a team environment.