Report Developer & CRM Administrator

🇺🇸 Remote - Bethlehem, PA 🕑 Full-Time 💰 $66K - $81K 💻 Information Technology 🗓️ March 17th, 2026

CRM Salesforce SQL

Edtech.com's Summary

Lehigh University is hiring a Report Developer & CRM Administrator. This role requires developing and maintaining data access tools, including reports and dashboards, to support Development and Alumni Relations and broader university needs. The position involves collaborating with various university stakeholders to deliver and enhance information access solutions while ensuring compliance with institutional and regulatory standards.

Highlights

Develop and administer information access solutions via ad hoc data requests, reports, dashboards, and CRM interfaces for Development and Alumni Relations (DAR).
Collaborate with DAR colleagues, university constituents, and third parties to identify and implement short- and long-term reporting and information solutions.
Administer and troubleshoot Salesforce configurations including fields, page layouts, record types, dynamic layouts, apps, actions, and custom settings.
Leverage Salesforce-related query technologies, Salesforce Reports and Dashboards, development tools, and Tableau to deliver information solutions.
Ensure compliance with university policies, laws, and industry standards such as those from CASE.
Monitor emerging technologies and attend relevant conferences to enhance DAR's technology portfolio.
Bachelor's degree in Computer Science, Information Systems, IT, or related field with 3-5 years of relevant experience.
Proficiency in SQL and relational databases like Oracle required.
Salesforce certifications (Administrator, Architect, Developer, or Consultant) and Tableau certifications (Desktop Specialist, Data Analyst, Consultant, or Architect) preferred.
Approximate salary range of $66,270-$80,620, dependent on experience and qualifications.