Edtech.com's Summary

Georgia Institute of Technology is hiring a Research Info Systems Engineer. The role designs, builds, and maintains the research computing systems and automation that Georgia Tech's research teams depend on, while also providing technical support to the people who use them. The engineer works with researchers, process owners, and technical teams to turn research needs into reliable, compliant infrastructure.

Highlights

Design and optimize systems for data extraction, processing, and decision-making, and build intelligent automation, infrastructure as code, and CI/CD pipelines that streamline research workflows.
Diagnose and resolve technical issues and performance bottlenecks in complex research infrastructure, and train end-users and technical support associates on the systems.
Configure, deploy, and troubleshoot systems, networks, and software, using performance tuning, quality assurance checks, and testing to keep research infrastructure scalable and compliant with technical standards.
Define and prioritize product features, user stories, and acceptance criteria from researcher feedback, and manage service backlogs and user acceptance testing for infrastructure releases.
Develop IT business continuity and disaster recovery strategies that protect critical research systems and data, including plans that meet regulatory requirements for Controlled Unclassified Information (CUI).
Document system configurations and implementation procedures, manage change control, and maintain governance, security, and data privacy compliance across research systems.
Conduct market research, customer interviews, and usability studies to inform infrastructure decisions, and mentor coworkers and stakeholders on technical skills.
Associate's degree in a related discipline or an equivalent combination of education and experience, with no prior relevant work experience required.
Preferred skills include front-end development with a modern framework (React, PHP) plus TypeScript/JavaScript, HTML, and CSS, Figma wireframes and prototypes, technical writing, and familiarity with Docker/Podman, Kubernetes, and WCAG 2.1 AA / Section 508 accessibility standards.
Recruiting range of $54,471 to $92,057 depending on experience; this is an on-site, full-time position in Atlanta, and because of federal research contracts candidates must be U.S. citizens.

Research Info Systems Engineer Full Description

Job Summary

The Research Information Systems Engineer is responsible for designing, implementing, and maintaining advanced research systems and solutions. This role involves engineering systems and automation, providing technical support, and ensuring the reliability, efficiency, and compliance of research systems and applications. This role collaborates with cross-functional teams to optimize research processes and support the organization's research objectives.

Responsibilities

Job Duty 1 -

Design and optimize systems and algorithms for data extraction, processing, and decision-making. Develop and implement intelligent automation, infrastructure as code, and CI/CD solutions to streamline research workflows. Conduct automation testing and validation to ensure accuracy and compatibility with existing systems. Serve as a resource and Subject Matter Expert (SME) for related engineering tools and technologies.

Job Duty 2 -

Provide specialized technical support for complex research infrastructure systems and applications. Diagnose and resolve technical issues and performance bottlenecks. Offer guidance and training to end-users and technical support associates. Provide subject matter expertise and make other significant contributions to research projects.

Job Duty 3 -

Design, develop, implement, and maintain infrastructure, applications, and systems to meet requirements and enable new capabilities. Configure, deploy, and troubleshoot systems, networks, and software to ensure reliable and efficient operations. Conduct system analysis, performance tuning, and optimization to enhance the performance and scalability of research infrastructure systems. Test and evaluate solutions, perform quality assurance checks, and ensure compliance with technical standards.

Job Duty 4 -

Collaborate with researchers, process owners, and technical teams to identify technology needs and requirements. Define and prioritize product features, requirements, and user stories based on research needs and feedback. Participate in project planning, requirement gathering, and implementation of research infrastructure solutions. Communicate updates, changes, and plans to stakeholders and internal teams.

Job Duty 5 -

Document system configurations, technical specifications, and implementation procedures. Maintain automation documentation and track changes to support governance. Manage change control processes to ensure systematic and controlled implementation of changes. Design, develop, and implement comprehensive IT business continuity and disaster recovery (BC/DR) strategies to ensure the protection of critical research systems, applications, and data. Ensure that business continuity plans are tailored to meet regulatory requirements for safeguarding research data, including Controlled Unclassified Information (CUI).

Job Duty 6 -

Ensure adherence to technical standards and best practices. Ensure continuous compliance with governance, security, and data privacy standards. Support system governance, compliance, and security measures to ensure system integrity and quality.

Job Duty 7 -

Stay informed about the latest trends and technologies in research infrastructure and automation. Continuously monitor and optimize infrastructure performance through data analysis and improvement cycles. Drive innovation by integrating new technologies and methodologies into research processes.

Job Duty 8 -

Conduct market research, customer interviews, and usability studies to gather insights and inform infrastructure decisions. Translate research requirements into actionable tasks, user stories, and acceptance criteria for development teams. Manage service backlogs, prioritize feature development, and ensure timely delivery of infrastructure increments. Conduct user acceptance testing, validate infrastructure functionality, and gather feedback for improvements.

Job Duty 9 -

Provide training, guidance, and mentorship to enhance technical skills and knowledge of coworkers and stakeholders. Offer user training, support, and assistance to help end-users navigate research infrastructure systems and applications.

Job Duty 10 -

Perform other job-related duties as assigned.

Required Qualifications

Educational Requirements

Associate's Degree in related discipline or equivalent combination of education and experience.

Required Experience

No prior relevant work experience required.

Preferred Qualifications

Front-end development with a modern framework (React, PHP ) plus TypeScript/JavaScript, HTML, and CSS.
Producing wireframes, mock-ups, and interactive prototypes (Figma or equivalent) from stakeholder requests and validating them before development begins.
Technical writing ability across SOPs, system documentation, guidelines, and best-practice references for both technical and non-technical audiences.
Stakeholder interviews, usability studies, or user acceptance testing, and turning findings into prioritized backlog items.
Effective and appropriate use of AI tooling, with sound judgment about data sensitivity and approved-tool boundaries.
Familiar with accessibility standards (WCAG 2.1 AA / Section 508).
Familiar with containerization (Docker/Podman, Kubernetes) and internal service hosting.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
This position is located in Atlanta, GA

Salary Job Grade: R05

Recruiting Range: $54,471.00 - $92,057.00 (Depending on Experience)

Due to our research contracts with the U.S. federal government, candidates for this position must be U.S. Citizens.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Background Check

Successful candidate must be able to pass a background check.

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