Edtech.com's Summary

Relias is hiring a Rest of Market (ROM) Account Manager who manages a pooled set of accounts by driving client engagement throughout the lifecycle stages of adopt, engage, expand, and retain. The role requires proactively scheduling sales calls, delivering tailored product demonstrations, preparing customized proposals, and effectively utilizing CRM and technology for sales activities.

Highlights

Manage client accounts independently to maximize sales calls, demonstrations, and closed deals.
Prepare and present customized proposals and detailed demonstrations of education and clinical solutions.
Utilize Relias CRM system consistently to track sales activities and manage pipeline opportunities.
Document account profiles and communicate key client information to sales personnel and management.
Leverage technology to conduct remote presentations effectively.
Require at least 2 years of client-facing professional experience and a Bachelor's Degree in Business, Healthcare, or related field.
Core competencies include Client Relationship Management, Consultative Selling, Sales Tool Management, Adaptability, and Communication skills.
Offers a flexible hybrid work environment with required in-office presence roughly 30 days per quarter in Morrisville, NC.
Comprehensive benefits package including healthcare premiums covered by employer, 401k match, flexible PTO, and inclusive parental leave.
Supports employee growth with multiple development programs and a 20%+ annual promotion and transfer rate.

Rest of Market (ROM) Account Manager Full Description

Rest of Market (ROM) Account Manager (PAC)

Are you looking for a high energy, strategic, and fast-paced position as a Rest of Market Account Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
- 20%+ annual employee promotion and transfer rate
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees

The Rest of Market (ROM) Account Manager role is an individual contributor position that proactively manages a pooled set of accounts via critical activities throughout the client lifecycle stages of adopt, engage, expand, and retain.

WHAT YOU’LL BE DOING:

Independently managing time in a way that maximizes the number of sales calls, demonstrations, and closed deals
Preparing and presenting customized proposals and agreements to prospective clients, including detailed demonstrations of our education and clinical solutions
Consistent and detailed use of Relias CRM system to track and manage all sales activities and pipeline opportunities
Documenting details of identified opportunities to clearly communicate situation and specific account profiles (including contacts, buying processes, etc.) for sales personnel and management
Effectively utilizing technology to facilitate remote presentations
Other duties as assigned

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

2 years of client facing professional experience
Bachelor’s Degree in Business, Healthcare or related field
The following core competencies:
- Client Relationship Management – ability to effectively manage and nurture client relationships to achieve mutual success
- Consultative Selling – ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions
- Sales Tool Management – utilization of sales enablement tools to support the sales process and improve overall client experience
- Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments
- Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:
Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters (near the Raleigh/Durham airport) approximately 30 days perquarter.

Original Job Description

Rest of Market (ROM) Account Manager (PAC)

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
- 20%+ annual employee promotion and transfer rate
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees

Independently managing time in a way that maximizes the number of sales calls, demonstrations, and closed deals
Preparing and presenting customized proposals and agreements to prospective clients, including detailed demonstrations of our education and clinical solutions
Consistent and detailed use of Relias CRM system to track and manage all sales activities and pipeline opportunities
Documenting details of identified opportunities to clearly communicate situation and specific account profiles (including contacts, buying processes, etc.) for sales personnel and management
Effectively utilizing technology to facilitate remote presentations
Other duties as assigned

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

2 years of client facing professional experience
Bachelor’s Degree in Business, Healthcare or related field
The following core competencies:
- Client Relationship Management – ability to effectively manage and nurture client relationships to achieve mutual success
- Consultative Selling – ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions
- Sales Tool Management – utilization of sales enablement tools to support the sales process and improve overall client experience
- Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments
- Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received

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Rest of Market (ROM) Account Manager

Edtech.com's Summary

Rest of Market (ROM) Account Manager Full Description

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