Kentucky Community & Technical College System
Retention Coordinator
🇺🇸 Lexington, KY
🕑 Part-Time
💰 $18 per Hour
💻 Operations
🗓️ July 31st, 2025
Edtech.com's Summary
- Co-supervises, trains, and recruits Peer Guides and part-time staff.
- Assists with development and facilitation of Student Learning Communities, Cohorts, and Success Academies.
- Maintains data collection and manages the online tutoring platform (Penji).
- Supports management and training for the Early Alert System (Starfish).
- Conducts outreach and engagement initiatives including call and text campaigns.
- Promotes retention programming and supports marketing at college events.
- Requires Bachelor's degree or Associate's plus two years related experience.
- Preferred qualifications include degrees in education, social work, communications, or community leadership; experience in teaching or student support; and proficiency in Microsoft Office Suite, especially Excel.
- Experience supervising student employees and familiarity with student information systems and marketing solutions is desired.
- Hourly wage is $18.00 with 25 standard work hours per week, non-exempt status.
Retention Coordinator Full Description
Job Duties:1. Co-supervises, trains, and recruits Peer Guides and other Success & Retention part-time positions.
2. Assists the Director of Retention/Early Alert with the development and facilitation of BCTC Student Learning Communities, including Cohorts and Success Academies.
3. Assists with maintaining data collection and managing the online tutoring platform (Penji).
4. Assists with management of the Early Alert System (Starfish), including assisting with training and supporting faculty and staff across the institution.
5. Supports Early Alert activities and interventions at BCTC, including individual outreach and large scale call and text campaigns.
6. Facilitates, promotes, and supports retention and engagement initiatives related to the promotion of student success and academic persistence, including marketing, outreach, and student recruitment.
7. Assists Director of Retention/Early Alert with evaluation and continued improvement of BCTC Co-Curricular Activities and development of new protocols or initiatives to best meet the needs of students, faculty, and staff.
8. Supports promotion and marketing of BCTC Success & Retention activities and programming during college resource fairs, student events, and other area-related activities (i.e. tabling).
9. Actively supports the mission of a comprehensive community and technical college and student success and completes duties and responsibilities in compliance with college standards and policies.
10. Assumes other duties and responsibilities as assigned.
Minimum Qualifications:• Bachelor’s degree or Associate’s degree and two (2) years related experience
Preferred Qualifications:• Bachelor’s degree in education, social work, communications, or community leadership
• At least two years of experience in teaching or student support services.
• Proficiency in Microsoft Office Suite, especially Excel and other relevant software applications.
• Experience in student outreach, programming, or teaching.
• Experience supervising student employees strongly desired.
• Familiarity with student information systems and creative marketing solutions.
Additional Skills Requested:• Excellent communication skills, both written and verbal, with the ability to convey complex information to a variety of audiences.
• Demonstrates strong self-motivation, organization, and the ability to work effectively with minimal supervision.
• Familiarity with best practices in student retention and academic success.
• Commitment to fostering a supportive campus environment that promotes student success for all students.
Employee Rights - Employee Polygraph Protection ActEqual Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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