Edtech.com's Summary

Bluum is hiring a Sales Administrator. The role involves managing equipment and integration orders, coordinating project logistics, resolving problems, and supporting specific Sales Representatives by handling order processing, client communication, and maintaining documentation.

Highlights

Manage order entry, status updates, invoicing, returns, and coordination with the warehouse for order shipping.
Communicate pricing, product availability, and backorder status with purchasing and sales teams.
Coordinate integration project logistics, including shipment approval and installation scheduling.
Maintain accurate client files and documentation throughout the sales and project lifecycle.
Support Sales Representatives by preparing quotes, contracts, and responding to customer inquiries.
Proficient with Microsoft Office suite: Word, Excel, Outlook, and PowerPoint.
Requires a Bachelor's degree or 1-3 years of customer service experience.
Compensation ranges from $20 to $22 per hour.
Offers comprehensive benefits including medical, dental, vision, HSA contributions, 401(k) with employer match, paid time off, and parental leave.
Continuous training provided to stay updated with policies, technology, and company growth.

Sales Administrator Full Description

Sales Administrator

Job Category: Sales Support

Requisition Number: SALES001906

Full-Time

Hybrid

Phoenix, AZ 85040, USA

Position Summary

The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support. This position is assigned to support specific Sales Representatives.

Responsibilities

Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
Processing returns and corrections to orders or invoices
Monitoring and closing out open orders and returns
Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
Sharing responsibility for regular report and contract maintenance with other Sales Support staff
Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
Other duties as assigned

Education & Skill Requirements

Bachelor's degree or one to three years of customer service experience.
Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint)

Pay Range: $20-22/hour

Benefits:

Medical (offer three various plans with Aetna) - employee and employer contributions
Dental - employee and employer contributions
Vision - employee and employer contributions
Health Savings Account with a company contribution if participating in an HDHP plan
Flexible Spending Account
Employer paid Life and ADD Insurance
Supplemental Life and ADD available for purchase
401(k) plan with Employer Match
160 hours of Paid Time Off
Philanthropy Time
Parental Leave

Training

It will be necessary to participate in upgrading courses from time to time to keep abreast of changing policy, technology, and growth.

Bluum is an equal opportunity employer. We are committed to providing inclusive, accessible and barrier free employment practices. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Original Job Description

Sales Administrator

Job Category: Sales Support

Requisition Number: SALES001906

Full-Time

Hybrid

Phoenix, AZ 85040, USA

Position Summary

Responsibilities

Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
Processing returns and corrections to orders or invoices
Monitoring and closing out open orders and returns
Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
Sharing responsibility for regular report and contract maintenance with other Sales Support staff
Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
Other duties as assigned

Education & Skill Requirements

Bachelor's degree or one to three years of customer service experience.
Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint)

Pay Range: $20-22/hour

Benefits:

Medical (offer three various plans with Aetna) - employee and employer contributions
Dental - employee and employer contributions
Vision - employee and employer contributions
Health Savings Account with a company contribution if participating in an HDHP plan
Flexible Spending Account
Employer paid Life and ADD Insurance
Supplemental Life and ADD available for purchase
401(k) plan with Employer Match
160 hours of Paid Time Off
Philanthropy Time
Parental Leave

Training

It will be necessary to participate in upgrading courses from time to time to keep abreast of changing policy, technology, and growth.

Let me find your next job.

Thanks - you're signed up.

Sales Administrator

Edtech.com's Summary

Sales Administrator Full Description

Sales Administrator

Strategic Account Executive (K12 Education) - Northeast

Senior Account Executive (K12 Education) - Great Plains

Strategic Account Executive (K12 Education) - Carolinas

Strategic Account Executive - SoCal

Strategic Account Executive - Northwest