Bluum
Sales Administrator (6-Month Contract)
Edtech.com's Summary
Bluum is hiring a Sales Administrator for a 6-month contract role. The position involves managing sales support activities such as order entry, project coordination, invoicing, returns processing, and serving as the main point of contact for customers regarding integration project logistics.
Highlights
- Manage order entry, status updates, shipping coordination, and invoicing for sales orders.
- Communicate pricing changes, product availability, and backorder status in collaboration with purchasing.
- Process returns and corrections for orders and invoices, and monitor open orders and returns until closure.
- Coordinate logistical aspects of integration projects, including site verification, scheduling installations, and handling rush product changes.
- Create and maintain organized client files and documentation throughout project lifecycles.
- Support assigned sales representatives by preparing documentation, handling client inquiries, and serving as backup contact.
- Maintain regular reports and contracts shared with other sales support staff.
- Required technical skills include intermediate Microsoft Word and Outlook, and some knowledge of Microsoft Excel.
- Preferred qualifications include an Associate's degree or higher and 2-5 years of customer service or administrative experience.
- Compensation range is $20 to $23 per hour.
Sales Administrator (6-Month Contract) Full Description
Sales Administrator (6-Month Contract)
Job Category: Sales Support
Requisition Number: SALES001995
Full-Time
Hybrid
Saint Paul, MN 55108, USA
Job Details
Description
Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission – to improve learning and make it more accessible. From the personalized support and services, we provide to the hand-picked products we use that create make exceptional learning environments, everything we touch, say, or do empowers educators to make a difference. Learn more about how we are cultivating possibility at Bluum.
The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.
- Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
- Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
- Processing returns and corrections to orders or invoices
- Monitoring and closing out open orders and returns
- Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
- Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
- Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
- Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
- Sharing responsibility for regular report and contract maintenance with other Sales Support staff
- Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
- Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
- This is a hybrid role #LI-Hybrid
Pay range $20- 23 per hour
#bhp
Qualifications
Skills
Required
Microsoft Word
Intermediate
Microsoft Outlook
Intermediate
Microsoft Excel
Some Knowledge
Problem Solving
Intermediate
Communication
Intermediate
Planning & Organizing
Intermediate
Motivations
Preferred
Goal Completion: Inspired to perform well by the completion of tasks
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
Associates or better.
Experience
Preferred
2-5 years:
Customer service or administrative experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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