HMH
Sales Development Rep
CRM
K-12
Salesforce
Edtech.com's Summary
HMH is hiring a Sales Development Rep. The role involves qualifying and accelerating sales opportunities by converting marketing leads into sales appointments, managing customer engagement data in Salesforce, and collaborating with sales and demand generation teams to build pipeline and influence revenue.
Highlights
- Qualify customers from a high volume of marketing leads to create sales opportunities.
- Manage time to meet targets for lead conversion and first contact attempts.
- Use knowledge of the education landscape and funding processes to qualify customers.
- Partner with Account Executives to schedule customer meetings.
- Make voice, voicemail, and email contact attempts using CRM scripts and templates.
- Maintain accurate customer data in Salesforce and other HMH systems.
- Provide feedback on lead qualification processes and share customer and market insights with leadership.
- Require Bachelor's degree or equivalent experience; preferred 1+ years in business or sales development and 2+ years in education or curriculum industry.
- Salary range $40,000 - $45,000 plus sales incentive.
- Travel up to 10% for internal meetings.
Sales Development Rep Full Description
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities.
HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com
Purpose of Role
The Sales Development Rep supports multiple regions in qualifying or accelerating opportunity for HMH solutions by converting Marketing Qualified Leads and Sales prioritized targets into Sales Qualified Opportunities with scheduled customer appointments, which allows HMH to continuously improve outcomes of HMH Sales and Demand Generation.
Key Responsibilities:
- Work efficiently through a high volume of leads provided by marketing to qualify customers for sales opportunities.
- Manage time effectively to maintain expectations on first contact attempt and to meet targets for lead conversion rates.
- Qualify customers based on knowledge of education landscape and district/school-level decision makers, alignment of products with funding sources, plus processes for customers to review and place orders.
- Partner with Field and Small-Accounts Account Executives to schedule customer meetings, when applicable.
- Complete the required number of voice-to-voice, voicemail, or email contact attempts, utilizing call scripts and email templates provided via the CRM, before dispositioning leads as rejected or converted.
- Contribute to Demand Gen targets for total influenced pipeline and revenue.
- Maintain consistent and accurate data in HMH systems, including but not limited to Salesforce.com, in order to accurately represent customer engagement and provide real-time updates that inform progress on best practices for repeatable and scalable strategies.
- Provide input on improving processes that impact lead qualification and conversion rates.
- Collaborate with colleagues via face to face, conference calls, and online meetings.
- Communicate with cross-functional regional and national team members in a timely manner.
- Proactively share customer feedback, market trends, and competitive information with leadership to impact future HMH offerings and solutions.
- Provide consistent outreach to prospects identified by sales leadership in order to create and influence sales pipeline.
Experience Required:
- Bachelor's Degree or equivalent work experience.
- Preferred: Minimum 1 years' business development and/or sales development experience.
- Preferred: 2+ years Prior Experience as an educator or in education/curriculum industry
Travel Expectation: Requires some travel up to 10% (1-2 per year as needed for internal meetings)
Salary Range: $40,000 - $45,000 + sales incentive
Application Deadline:
The application window for this position is anticipated to close on 4/12/26. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.
The application window for this position is anticipated to close on 4/12/26. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.
HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.
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