Sales Development Representative

🇺🇸 Burlington, MA

🕑 Full-Time


💻 Sales

🗓️ September 13th, 2023

CRM Dynamics365
Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance, and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.
Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom, and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.

Ascend Learning’s Professional Education division is a leading provider of online training in a range of high growth professions and academic areas, including computer science and cybersecurity. We combine authoritative content with innovative technology to help educators teach more effectively and students learn more efficiently. Our comprehensive suite of print and digital education solutions is designed to enrich the educational experience and deliver results for secondary, post-secondary, and professional education markets.

Position Summary:
Sales Development Representative excels in having conversations online, through email and by phone. They are great researchers, have a positive outlook and are not easily discouraged. In this position, you will partner with field sales representatives and marketing personnel to generate and qualify both inbound and outbound leads.  Once qualified, the leads will be passed to the sales organization for nurturing.

Roles & Responsibilities:
  • Develop strategies to draw in potential buyers and solicit new customers
  • Develop and execute a daily high-volume outbound activity process that includes e-mail and phone calls in order to drive new leads and opportunities
  • Follow up on inbound leads who have shown interest in products or services offered
  • Create relationships with prospects in order to identify their needs / pain points and qualify their revenue potential and purchase timing
  • Create early stage lead / opportunity within the CRM system and track tasks throughout the qualification process
  • Schedule qualified appointments with prospects to connect them with the appropriate salesperson for further sales consultation
  • Follow up with potential leads / customers who expressed interest but did not purchase (longer term nurturing)
  • Collaborate and report progress to Management in order to ensure that you are focused on the company’s goals
  • Achieve monthly activity / sales metric quotas
Required Skills:
  • Self-starter that is driven to succeed with a strong work ethic
  • Proven prospecting and business development success through the effective use of sales tools: LinkedIn, Microsoft Office and various CRM systems
  • Comfortable working with potential customers to identify pain points, understand requirements and correlate the value of the solutions that we can provide to address their specific pain points
  • Strong analytical and organizational skills
  • Demonstrated ability to collaborate with remote sales teams
  • Strong and professional communication skills, both written and verbal
  • Positive attitude with the desire to work in a rapid-growth, entrepreneurial environment
  • Team player

Preferred Candidate Requirements:
  • Bachelor's degree in Sales, Marketing, Business or related field
  • Experience working with Dynamics365 or similar CRM
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.