Sales Development Representative (Boston, MA/Los Angeles, CA/Washington DC)

Edtech.com's Summary

Coursera is hiring a Sales Development Representative to generate interest and qualify leads for their sales team, focusing on outbound and inbound customer engagement. The role involves building a sales pipeline, conducting discovery calls, and collaborating with sales and marketing teams to foster business growth.

Highlights

Generate and qualify leads for Coursera's sales team through inbound inquiries and outbound prospecting.
Engage prospects using various channels including email, phone, social media, and content strategies.
Collaborate closely with sales and marketing teams to coordinate engagement and improve processes.
Utilize CRM and sales tools such as Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator.
Required qualifications include 1+ years experience as an SDR or BDR and demonstrated outbound prospecting skills.
Must be based in Greater Boston, Greater Los Angeles, or Washington DC (Zone 2 locations).
Compensation range is $68,000 to $85,000 OTE, inclusive of bonus program and equity (RSUs).
Preferred skills include excellent communication, time management, and experience in high-volume outbound sales environments.
Focus on enterprise sales/partnerships in education technology and enterprise learning sectors.
Candidates collaborate with a global, diverse team supporting Coursera’s mission to expand access to education worldwide.

Sales Development Representative (Boston, MA/Los Angeles, CA/Washington DC) Full Description

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 183 million registered learners as of June 30, 2025. Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Courseraâs platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Weâre a global platform aiming to transform lives through learning by offering transformative courses, certificates, and degrees that empower learners worldwide to advance their careers through skill mastery. Weâre looking for inventors, innovators, and lifelong learners eager to shape the future of education. If youâre ready to build the global programs and tools that fuel the power of online learning, join Team Coursera.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As an Outbound Sales Development Representative (SDR), you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team. You will work closely with the sales and marketing teams to ensure we operate as a seamless organization, building our business pipeline.

The ideal individual will have experience with enterprise sales/partnerships and be interested in working for a social enterprise. Your knowledge of education technology and enterprise learning, combined with superior communication skills and analytical abilities, will shape Courseraâs campus business to help us provide more access to education globally.

Responsibilities:

Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.
Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media, and any other strategies that work!
Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improve processes
Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.

Basic Qualifications:

1+ years of experience as a Sales Development Representative (SDR) or Business Development Representative (BDR)
Demonstrated outbound prospecting experience including outreach to net-new businesses
Proficiency with sales and/or marketing tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator similar software
Must be based in Greater Boston OR Greater Los Angeles OR Washington DC

Preferred Qualifications:

Comfort working in ambiguous, quickly changing environments
Excellent written and verbal communication and listening skills
Experience with high volume requests and excellent time management skills
Previous experience in an outbound sales environment

If this opportunity interests you, you might like these courses on Coursera:

OTE Compensation Range:

Boston/Los Angeles/Washington DC - US Zone 2

$68,000-85,000

The range(s) listed above is the expected On-Target Earnings for this role, subject to change. Salary is just one component of Courseraâs total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSUs. A number of factors are taken into account when determining pay, which include: job level, location, training/education, business need, skill set, and internal equity.

Current Zone Locations:

Zone 1 - San Francisco Metro, New York City Metro, or Seattle Metro
Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
Zone 3 - All other US locations

#LI-CY

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

Original Job Description

Job Overview:

Responsibilities:

Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.
Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media, and any other strategies that work!
Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improve processes
Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.

Basic Qualifications:

1+ years of experience as a Sales Development Representative (SDR) or Business Development Representative (BDR)
Demonstrated outbound prospecting experience including outreach to net-new businesses
Proficiency with sales and/or marketing tools such as Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator similar software
Must be based in Greater Boston OR Greater Los Angeles OR Washington DC

Preferred Qualifications:

Comfort working in ambiguous, quickly changing environments
Excellent written and verbal communication and listening skills
Experience with high volume requests and excellent time management skills
Previous experience in an outbound sales environment

If this opportunity interests you, you might like these courses on Coursera:

OTE Compensation Range:

Boston/Los Angeles/Washington DC - US Zone 2

$68,000-85,000

Current Zone Locations:

Zone 1 - San Francisco Metro, New York City Metro, or Seattle Metro
Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
Zone 3 - All other US locations

#LI-CY

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

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