Havenpark Communities
Sales Training Specialist
CRM
Edtech.com's Summary
Havenpark Communities is hiring a Sales Training Specialist. The role involves owning the entire sales onboarding process, designing curriculum, facilitating training both virtually and in-person, and continuously improving the program to enhance sales team performance across the company's manufactured home communities.
Highlights
- Lead end-to-end sales onboarding program for new Sales & Leasing Agents.
- Develop expertise in sales processes, operational workflows, and customer experience standards.
- Manage training logistics, content updates, and stakeholder coordination.
- Facilitate instructor-led, role play, and hands-on training sessions in-person and virtually.
- Design and maintain scalable onboarding curriculum, guides, and learning materials.
- Measure training effectiveness through metrics, feedback, and performance data, implementing continuous improvements.
- Collaborate cross-functionally with Sales, Revenue, Operations, and L&D teams.
- Required skills include facilitation, instructional design, project management, and proficiency with Microsoft 365, CRM, and virtual learning tools.
- Requires 2-4 years of relevant experience and a bachelor's degree.
- Position requires travel approximately every three weeks in the U.S. and passing a criminal background check.
Sales Training Specialist Full Description
Sales Training Specialist
Romeo, MI / Mesa, AZ / Detroit, MI / Phoenix, AZ / Metro Detroit, MI / Phoenix Metro, AZ
Business Operations – Learning & Development /
Full-Time /
Remote
Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
The best sales trainers don’t just teach processes, they transform how people show up, perform, and grow. They take ownership of outcomes, not just activities. They see a struggling new hire and ask, “what can I do better?” If that’s how you think about training, this role was designed with you in mind.
Havenpark Communities is a fast-growing owner and operator of manufactured home communities across the U.S., with more than 100 communities and 30,000 homesites nationwide. We’re building a best-in-class sales organization, and we need a skilled training professional to help every new Sales & Leasing Agent hit the ground running and keep getting better.
About the Role
As our Sales Training Specialist, you’ll own the full lifecycle of Havenpark’s sales onboarding experience, from curriculum design and cohort facilitation to performance tracking and continuous improvement. You’ll be a trusted partner to sales managers, field leadership, and cross-functional teams, ensuring that every new hire is equipped, confident, and ready to deliver results.
This is a high-ownership role for someone who thrives in a fast-paced environment, takes pride in the quality of their programs, and is energized by the direct connection between great training and real business outcomes. Travel to major sales hub locations across the U.S. is required on a recurring basis (approximately every three weeks).
What You’ll Do
Sales Onboarding Program Ownership
- Lead the end-to-end execution of Havenpark’s cohort-based new hire sales onboarding program, designed to accelerate speed-to-performance for Sales & Leasing Agents
- Develop deep expertise in Havenpark’s sales process, operational workflows, systems, and customer experience standards — and serve as a go-to resource for the sales organization
- Manage all program logistics: cohort scheduling, communications, materials, learning systems administration, stakeholder coordination, and learner support
- Serve as the program owner responsible for keeping all training content current, accurate, and aligned with evolving business priorities, processes, and tools
Training Facilitation & Learner Experience
- Facilitate engaging, high-impact learning experiences using a blend of instructor-led training, coaching, role play, hands-on practice, and systems training
- Deliver training both in-person at hub locations and virtually, adapting your facilitation style to drive engagement and learning retention in both formats
- Support new hires through the transition from training into the field by partnering with sales managers to reinforce learning application and performance expectation
Curriculum Design & Content Development
- Design, develop, and maintain scalable onboarding curriculum, facilitator guides, learner resources, job aids, and blended learning experiences
- Ensure all materials support operational consistency, learner engagement, and practical readiness for the field
Performance Measurement & Continuous Improvement
- Evaluate onboarding effectiveness through performance metrics, learner feedback, assessments, field observations, and stakeholder input
- Identify gaps, implement improvements, and track the impact of training on sales performance and business outcomes
Cross-Functional Partnership
- Collaborate closely with Sales, Revenue, Operations, People Operations, and L&D leadership to align training solutions with business needs
- Partner with field leadership to stay current on operational realities and proactively evolve training programs to reflect them
What You Bring
- 2–4 years of experience in learning & development, sales training, or property management training — with a track record of programs that actually move the needle
- Proven facilitation skills in both in-person and virtual environments
- Strong instructional design and content development capabilities
- Program and project management experience — you can own a complex program and keep all the moving parts on track
- Excellent communication and presentation skills, with the ability to engage audiences at all levels
- A data-informed mindset — you measure what matters and use insights to improve
- Proficiency with Microsoft 365, CRM platforms, and virtual learning tools
- An extreme ownership mentality — you don’t wait to be told what needs fixing
- Bachelor’s degree required
- Ability to travel approximately every three weeks to support in-person training delivery across the U.S.
- Ability to pass a criminal background check
Why Havenpark?
At Havenpark, we’re building something meaningful — communities where families thrive and careers grow. Our five core values — Respect, Grit, Collaboration, Stewardship, and Boldness — shape everything we do, including how we invest in our people. In this role, you’ll have real ownership, real visibility, and a real seat at the table.
If you’re a training professional who wants to make a measurable impact at a company that’s growing fast and doing meaningful work, we want to hear from you. Apply today and help us build the sales team that will define Havenpark’s next chapter.
We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.
It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.
Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not make hiring decisions through informal or text-only communication. Havenpark will never ask candidates to provide payment, purchase items, deposit checks, or share sensitive financial information as part of the hiring process. If you believe you have been contacted fraudulently, please report it to recruiting@havenparkmgmt.com
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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