UF Information Technology (UFIT) is hiring a Salesforce Administrator to support and expand the enterprise Salesforce platform used campus-wide for case management, event management, and communications. This entry-level role involves user management, configuration changes, stakeholder collaboration, and user training to enhance platform effectiveness and user satisfaction.
Highlights
- Manage user setup, roles, permissions, and groups within Salesforce.
- Handle user support tickets and case resolutions.
- Gather requirements from users and stakeholders to design best practice solutions.
- Configure Salesforce features such as Flow Builder, fields, page layouts, record types, custom settings, dashboards, and reports.
- Monitor user adoption and provide training and training materials.
- Required qualifications include an associate's degree or a high school diploma with two years of relevant experience.
- Proactive attitude towards platform enhancements and best practice implementations.
- Experience or familiarity with Salesforce sharing and security models.
- Expected salary ranges from $53,000 to $60,000, commensurate with education and experience.
- Work with a diverse campus-wide user base including students, staff, and faculty, supporting enterprise IT systems.