Edtech.com's Summary

Podium Education is hiring a Salesforce Administrator to configure, develop, and maintain Salesforce solutions that support multiple RevOps teams and departments. The role involves collaborating closely with technical teams, troubleshooting Salesforce features, and contributing to iterative planning and product testing to enhance the user experience.

Highlights

Configure, develop, and maintain Salesforce solutions to meet business needs.
Support existing Salesforce features and troubleshoot during daily operations.
Collaborate with developers, engineers, and technical partners across technology stacks.
Participate in planning, refinement, and delivery processes.
Test products and assist with environment management and release activities.
Bachelor's degree plus 3 years relevant experience or equivalent with Salesforce certifications.
Experience with Lightning Salesforce, Flow building, Callouts, Iterable, Twilio, Intercom, Front, or Aircall preferred.
Strong skills in problem-solving, communication, and managing multiple tasks.
Benefits include 401k, health, vision, dental insurance, unlimited PTO, mental health apps, therapy sessions, and upskilling programs.
Engagement with top universities and global brands impacting over 1.8 million students.

Salesforce Administrator Full Description

Salesforce Administrator

Full time

Remote

Who We Are

At Podium Education, we combine the reach of top universities with the real-world impact of global brands. We partner with schools like Georgetown, UNC, Harvard, ASU, and Texas A&M to deliver programs that put students inside projects for companies such as Spotify, Netflix, Uber, and Airbnb. With over 1.8 million students engaged across 90+ universities, we’re redefining what career-ready education looks like; blending skills, experience, and opportunity at scale.

Job Description

Podium Education is looking for a Salesforce Administrator who is energized by problem-solving, collaboration, and building high-quality solutions. This role supports various RevOps teams and works closely with the Lead Business Systems Architect, developers, marketing team members and product owners across multiple departments.

We are seeking an individual who enjoys analyzing business needs and helping design technical solutions using Salesforce tools and features. The role provides opportunities to learn new capabilities - including platform features and other scaling technology, including AI, to contribute to an evolving ecosystem that supports Podium Education teams and students.

Duties & Responsibilities

Configure, develop, and maintain Salesforce solutions and related systems to meet business needs.
Support existing Salesforce features and troubleshoot issues as part of daily operations.
Collaborate with developers, engineers, and other technical partners across multiple layers of the technology stack.
Participate in and contribute to iterative planning, refinement, and delivery.
Test new and existing products; assist with environment management and release activities.
Contribute to documentation, analysis, and design discussions that improve solution quality and user experience.

Knowledge, Skills, and Abilities

Ability to work independently and collaboratively as part of a team.
Ability to communicate clearly in both verbal and written formats.
Strong analytical, inductive reasoning, and problem-solving skills.
Ability to manage multiple concurrent tasks and prioritize effectively.
Skill in configuring and maintaining application systems and supporting technologies
Interest and aptitude for learning new tools, functionality and light development workflows.
Ability to communicate technical and business contexts with users of varying levels of technical expertise.

Minimum Qualifications

Bachelor's degree and 3 years of relevant work experience. Or, Equivalent combination of education and work experience, including SalesForce Trailhead Certifications such as Salesforce Administrator.

Preferred Qualifications

Experience in Lighting Salesforce, building customer experience from Lead through enrollment.
Building Flows, experience or knowledge with Callouts.
Collaboration with marketing teams, and leveraging Iterable and Twilio.
Familiarity with Intercom, Front, and/or Aircall telephony system.

Benefits

401k, Health, Vision and Dental insurance packages
Short term disability insurance
Unlimited Paid Time Off
Discounted Wellhub Membership
Access to 3 Mental Health Applications
One Medical Membership
8 Company-Paid for Therapy Sessions
Free access to upskill through our Global Experiential Programs
Excellent Birthing and Bonding Leave policies
Sleep coach for post-partum and infant coaching
Student and Partner focused half days every First Friday of the month
Extremely talented and intelligent co-workers
A massive impact on universities and the lives of others, every single day

Original Job Description

Salesforce Administrator

Full time

Remote

Who We Are

Job Description

Duties & Responsibilities

Configure, develop, and maintain Salesforce solutions and related systems to meet business needs.
Support existing Salesforce features and troubleshoot issues as part of daily operations.
Collaborate with developers, engineers, and other technical partners across multiple layers of the technology stack.
Participate in and contribute to iterative planning, refinement, and delivery.
Test new and existing products; assist with environment management and release activities.
Contribute to documentation, analysis, and design discussions that improve solution quality and user experience.

Knowledge, Skills, and Abilities

Ability to work independently and collaboratively as part of a team.
Ability to communicate clearly in both verbal and written formats.
Strong analytical, inductive reasoning, and problem-solving skills.
Ability to manage multiple concurrent tasks and prioritize effectively.
Skill in configuring and maintaining application systems and supporting technologies
Interest and aptitude for learning new tools, functionality and light development workflows.
Ability to communicate technical and business contexts with users of varying levels of technical expertise.

Minimum Qualifications

Bachelor's degree and 3 years of relevant work experience. Or, Equivalent combination of education and work experience, including SalesForce Trailhead Certifications such as Salesforce Administrator.

Preferred Qualifications

Experience in Lighting Salesforce, building customer experience from Lead through enrollment.
Building Flows, experience or knowledge with Callouts.
Collaboration with marketing teams, and leveraging Iterable and Twilio.
Familiarity with Intercom, Front, and/or Aircall telephony system.

Benefits

401k, Health, Vision and Dental insurance packages
Short term disability insurance
Unlimited Paid Time Off
Discounted Wellhub Membership
Access to 3 Mental Health Applications
One Medical Membership
8 Company-Paid for Therapy Sessions
Free access to upskill through our Global Experiential Programs
Excellent Birthing and Bonding Leave policies
Sleep coach for post-partum and infant coaching
Student and Partner focused half days every First Friday of the month
Extremely talented and intelligent co-workers
A massive impact on universities and the lives of others, every single day

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Salesforce Administrator

Edtech.com's Summary

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