University of Maryland
Salesforce Administrator (VPUR)
CRM
Salesforce
Edtech.com's Summary
UM01 University of Maryland College Park (UMCP) is hiring a Salesforce Administrator (VPUR). The role requires managing daily Salesforce platform administration, configuration, security, and automation, while serving as the primary Subject Matter Expert, translating business needs into scalable solutions. The administrator will collaborate with technical teams and stakeholders to maintain platform stability, security, and alignment with data strategies, assuming full ownership post-implementation.
Highlights
- Administer day-to-day Salesforce platform operations including configuration, security, and automation.
- Serve as the primary Salesforce Subject Matter Expert (SME) for the University Relations advancement initiative.
- Translate business requirements into scalable, maintainable Salesforce solutions ensuring data governance and compliance.
- Collaborate with Salesforce Developers, Data Engineers, Analytics Engineers, business stakeholders, and implementation partners.
- Manage deployments using change sets or DevOps tools and support limited DBA responsibilities during platform transitions.
- Required knowledge of Salesforce Sales, Service, and Marketing Cloud products with hands-on Salesforce Sales Cloud administration experience.
- Preferred certifications include Salesforce Certified Advanced Administrator, Service Cloud Consultant, and Salesforce Platform App Builder.
- Minimum qualifications: Bachelor’s degree and four years of IT system administration including two years as a Salesforce Administrator.
- Salary range: $95,000-$100,000 with access to full regular exempt benefits.
- Position requires proof of eligibility to work in the USA; no visa sponsorship provided.
Salesforce Administrator (VPUR) Full Description
Job Description Summary
Organization's Summary Statement:
University Relations is implementing Salesforce CRM as part of an advancement and data modernization initiative. To ensure the platform's long-term success, stability, and scalability following implementation, University Relations requires a dedicated Salesforce Administrator to serve as the primary operational steward of the system.
The Salesforce Administrator will be responsible for the day-to-day administration, configuration, security, automation, and overall health of the Salesforce platform. This role serves as the primary Salesforce Subject Matter Expert (SME), translating business requirements into scalable, maintainable solutions while enforcing data governance, security controls, and deployment best practices.
Reporting to the Director of Data Management, this position works closely with Salesforce Developers, Data Engineers, Analytics Engineers, business stakeholders, and implementation partners to ensure the platform remains stable, well-governed, and aligned with enterprise data and analytics strategies. Following the transition from implementation partners, this role will assume full ownership of Salesforce operations and play a critical role in safeguarding the institution's CRM investment. The Salesforce Administrator will ensure the Salesforce platform remains stable, secure, and aligned with business priorities.
Physical Demands: Sedentary work with the majority of time spent using a desktop/laptop computer. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Ability to travel across campus for meetings.
Licenses/ Certifications:
Salesforce Administrator Certification.
Salesforce Certified Advanced Administrator (preferred)
Service Cloud Consultant certification (Preferred)
Salesforce Platform App Builder Certification (Preferred)
Preferences:
-Professional experience in Salesforce administration or related technical roles
-Hands-on Salesforce Sales Cloud administration, including configuration, security management, and deployments using change sets or DevOps tools
-Experience integrating Salesforce or other enterprise CRM systems with analytics platforms
-Experience using data governance or cataloging tools (e.g., Microsoft Purview or equivalent)
-Experience supporting limited DBA responsibilities during platform transitions
All applications should include a resume and cover letter
This position does not provide visa sponsorship or F1 STEM OPT support now or in the future. Candidates must be able to provide proof of ongoing eligibility to work in the USA.
University Relations is implementing Salesforce CRM as part of an advancement and data modernization initiative. To ensure the platform's long-term success, stability, and scalability following implementation, University Relations requires a dedicated Salesforce Administrator to serve as the primary operational steward of the system.
The Salesforce Administrator will be responsible for the day-to-day administration, configuration, security, automation, and overall health of the Salesforce platform. This role serves as the primary Salesforce Subject Matter Expert (SME), translating business requirements into scalable, maintainable solutions while enforcing data governance, security controls, and deployment best practices.
Reporting to the Director of Data Management, this position works closely with Salesforce Developers, Data Engineers, Analytics Engineers, business stakeholders, and implementation partners to ensure the platform remains stable, well-governed, and aligned with enterprise data and analytics strategies. Following the transition from implementation partners, this role will assume full ownership of Salesforce operations and play a critical role in safeguarding the institution's CRM investment. The Salesforce Administrator will ensure the Salesforce platform remains stable, secure, and aligned with business priorities.
Physical Demands: Sedentary work with the majority of time spent using a desktop/laptop computer. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Ability to travel across campus for meetings.
Licenses/ Certifications:
Salesforce Administrator Certification.
Salesforce Certified Advanced Administrator (preferred)
Service Cloud Consultant certification (Preferred)
Salesforce Platform App Builder Certification (Preferred)
Preferences:
-Professional experience in Salesforce administration or related technical roles
-Hands-on Salesforce Sales Cloud administration, including configuration, security management, and deployments using change sets or DevOps tools
-Experience integrating Salesforce or other enterprise CRM systems with analytics platforms
-Experience using data governance or cataloging tools (e.g., Microsoft Purview or equivalent)
-Experience supporting limited DBA responsibilities during platform transitions
All applications should include a resume and cover letter
This position does not provide visa sponsorship or F1 STEM OPT support now or in the future. Candidates must be able to provide proof of ongoing eligibility to work in the USA.
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: Four (4) years of professional information technology system administration experience, including two (2) years as a Salesforce Administrator.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of Salesforce Sales, Service and Marketing Cloud products.
Knowledge of Salesforce.com best practices and functionality in relation to creating custom apps and objects, formula fields, flow, reports, custom views, and other content.
Skill in oral and written communication.
Skill in the use of Google Workspace products.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.
Additional Job Details
Preferences:
Required Application Materials: Resume and Cover Letter
Best Consideration Date: April 16, 2026
Posting Close Date: NA
Open Until Filled: Yes
Job Risks
Not Applicable to This Position
Financial Disclosure Required
No
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department
VPUR-Advancement Services
Worker Sub-Type
Staff Regular
Salary Range
$95,000-$100,000
Benefits Summary
For more information on Regular Exempt benefits, select this link.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
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