Western Governors University
Salesforce Engineer I
CI/CD
CRM
Informatica
Edtech.com's Summary
Western Governors University (WGU) is hiring a Salesforce Engineer I. The role involves developing and maintaining complex Salesforce automation, integrations, and platform capabilities that support the student lifecycle from enrollment through graduation, ensuring smooth student access to education and support services.
Highlights
- Develop and maintain Apex code including triggers, classes, and test classes within a trigger framework.
- Build and manage Salesforce Flows that automate critical business processes.
- Work on a Salesforce org with 300+ Flows, 2000+ Apex classes, and integrations with Banner SIS, ServiceNow, Kafka, Informatica, and Marketo.
- Experience required with Apex, SOQL, Flows, and understanding Salesforce governor limits and bulkification.
- Bachelor’s degree in Computer Science, Information Technology, or related field required.
- Bonus: Salesforce Platform Developer I certification, trigger framework experience, asynchronous Apex, Lightning Web Components, version control, CI/CD, and Copado or similar DevOps tools.
- Collaborate with Product, Marketing, Operations, Enrollment, and Student Services teams in an Agile Scrum environment.
- Full-time, in-office role based in Salt Lake City, UT, not eligible for visa sponsorship.
- Compensation range: $98,300 to $147,400. Eligible for bonuses and extensive benefits including medical, dental, vision, retirement plan, paid time off, and parental leave.
- Troubleshoot production issues using debug logs and monitoring tools; participate in code reviews and write maintainable, testable code.
Salesforce Engineer I Full Description
If you're passionate about building a better future for individuals, communities, and our country—and you're committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Technical 406Pay Range: $98,300.00 - $147,400.00
Grade: Technical 406Pay Range: $98,300.00 - $147,400.00
Job Description
As a Salesforce Engineer on the Student Lifecycle Services engineering team, you will help power the systems that support students from enrollment through graduation. You will work within a large, complex Salesforce environment where your contributions directly impact how students access education and support.
The work you do has real impact. Every automation, integration, and performance improvement you build helps ensure students can enroll on time, receive financial aid, and stay connected to the resources they need to succeed.
Work Location & Eligibility
- This is a full-time, in-office role based in Salt Lake City, UT (5 days per week onsite required)
- This position is not eligible for visa sponsorship
What You'll Work On
You will work on a large, complex Salesforce org that directly supports the student journey from enrollment through graduation. This is not a simple CRM. It is an enterprise platform supporting thousands of internal users daily.
- 300+ Flows powering critical business processes
- 2000+ Apex classes across a mature and evolving codebase
- Integrations with Banner (SIS), ServiceNow, Kafka, Informatica, Marketo, and other core systems
- A platform that enables WGU to serve 150,000+ students
You will build and maintain the automation, integrations, and platform capabilities that drive these experiences.
The team uses Copado for CI/CD, follows a trigger framework pattern, and deploys through a structured promotion pipeline. There is a strong emphasis on writing code that is readable, testable, and maintainable for future engineers.
About the Team
You will join the Salesforce engineering team within WGU's Ed Tech Engineering organization. The team partners closely with Product, Marketing, Operations, Enrollment, and Student Services stakeholders and operates in an Agile Scrum environment.
What You'll Do
- Write Apex code including triggers, classes, and test classes using the team's trigger framework
- Build and maintain Salesforce Flows that automate business processes
- Implement features based on technical designs from senior engineers
- Write meaningful test classes with strong assertions that validate behavior
- Participate in code reviews and contribute constructive feedback
- Troubleshoot production issues using debug logs, monitoring tools, and governor limit analysis
- Modify and extend Batch, Queueable, and Schedulable Apex classes
What You'll Bring
- 2 to 4 years of software development experience, including
- 1 year of hands-on Salesforce development experience
- Experience working with Apex, SOQL, and Flows
- Bachelor's Degree in Computer Science, Information Technology, or a related field
- Experience writing and maintaining Apex triggers and test classes
- Strong understanding of Salesforce governor limits and bulkification best practices
- Familiarity with REST API concepts, including consuming or exposing APIs
- Ability to read, understand, and safely modify existing code
Bonus Points
- Salesforce Platform Developer I certification
- Experience working with a trigger framework pattern
- Exposure to asynchronous Apex (Batch, Queueable, Schedulable)
- Experience with Lightning Web Components (LWC)
- Familiarity with version control and CI/CD concepts
- Experience with Copado or similar DevOps tools
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
- Introductory call (30 minutes)
- Technical panel interview (60 minutes)
- Hiring manager interview (60 minutes)
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
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