J. Sargeant Reynolds Community College in Richmond, VA is hiring a School Certifying Official to serve as the college's primary liaison with the U.S. Department of Veterans Affairs.
The SCO certifies student enrollment for VA education benefit programs (Chapters 33, 35, 30, and 1606), ensures compliance with federal and state regulations governing veterans' educational benefits, and works closely with student information systems to manage certification and reporting.
This is a full-time position paying $50,000-$53,000/year. A Bachelor's degree (or equivalent combination of education and experience) is required, along with knowledge of VA education benefit programs and strong organizational and communication skills.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | School Certifying Official Role Title | Education Support Spec III Role Code | 29144-SW FLSA | Nonexempt Pay Band | 04 Position Number | 28300205 Agency | J. Sargeant Reynolds Community College Division | J. Sargeant Reynolds Community College (Div) Work Location | Henrico - 087 Hiring Range | $50,000 - $53,000 Emergency/Essential Personnel | No EEO Category | 2-Professionals Full Time or Part Time | Full Time Does this position have telework options? -Telework options are subject to change based on business needs- | Yes Does this position have a bilingual or multilingual skill requirement or preference? | No Work Schedule | 8am – 5pm but may be modified as needed. Sensitive Position | No Job Description | Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
The School Certifying Official (SCO) serves as the college’s primary liaison with the U.S. Department of Veterans Affairs (VA) and military-connected students. This role is critical in ensuring the accurate certification and administration of VA educational benefits in full compliance with federal, state, and institutional regulations.
The SCO upholds the highest standards of integrity, accuracy, and accountability in certification, reporting, and recordkeeping—while providing exceptional, student-centered service to veterans, service members, and their families.
Through collaboration with key departments, including Financial Aid, Registrar, Bursar, and Advising, the SCO strengthens institutional compliance and enhances the overall veteran student experience. This position contributes directly to the college’s mission to create an inclusive and supportive environment that promotes academic success, personal growth, and retention for all who have served.
Key ResponsibilitiesCertify student enrollment and academic progress for VA educational benefits in accordance with all applicable federal and state regulations. Serve as the official VA point of contact for the college, maintaining timely communication with the U.S. Department of Veterans Affairs. Review, process, and monitor student eligibility, enrollment status, academic progress, and payment reconciliation. Maintain accurate records in VA certification systems (e.g., VAONCE or the VA Education Platform) and the college’s student information system. Ensure institutional compliance through accurate reporting, documentation, and periodic audits. Collaborate with campus partners in Financial Aid, Registrar, and Bursar offices to resolve student benefit and account issues. Provide guidance, workshops, and one-on-one support to veteran and military-affiliated students regarding benefits, policies, and academic processes. Analyze data to support continuous improvement, identify trends, and contribute to institutional reporting. Participate in professional development, training, and networking with the VA and statewide organizations to maintain current knowledge of policies and best practices. Promote a welcoming, inclusive, and service-oriented environment that supports the success and well-being of military-affiliated students. Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications | Required Qualifications Bachelor’s degree from an accredited institution or equivalent combination of education and experience. Demonstrated knowledge of VA education benefit programs (Chapters 33, 35, 30, 1606) and related certification systems. Familiarity with federal and state compliance regulations related to veterans’ educational benefits. Experience working with student information systems and Microsoft Office or comparable data management tools. Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines. Excellent interpersonal and written communication skills, with a commitment to accuracy and confidentiality. Proven ability to interpret and apply complex regulations and provide high-quality, student-centered service. Additional Considerations | Preferred Qualifications Two or more years of experience supporting veteran or military-affiliated students in higher education. Experience using VA certification systems (VAONCE or VA Education Platform) and enterprise student systems (e.g., PeopleSoft, Banner, or Colleague). Working knowledge of financial aid, registration, and student billing processes. Certification as a School Certifying Official (SCO) through the U.S. Department of Veterans Affairs (preferred or required within six months of hire). Experience managing or coordinating state or federal benefit programs. Familiarity with military culture, structure, and transitional challenges of service members and their families. Active involvement in professional organizations such as the National Association of Veterans’ Program Administrators (NAVPA) or related groups. Demonstrated commitment to diversity, equity, and inclusion in student support and service delivery. Operation of a State Vehicle | No Supervises Employees | Yes Required Travel | Primarily between campuses, or for college activities.
Posting Detail Information
Posting Number | CLS_4729P Recruitment Type | General Public - G Number of Vacancies | 1 Position End Date (if temporary) | Job Open Date | 09/09/2026 Job Close Date | 09/30/2026 Open Until Filled | Agency Website | https://www.reynolds.edu/ Contact Name | Email | Phone Number | Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155 Additional Information | Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/ EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Quicklink for Posting | https://jobs.vccs.edu/postings/100940
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Alternative Hiring Process Letter
SF-50 (Documentation of involuntary separation from Federal Agency)
