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Stride

School Operations Administrator 2

🇺🇸 Remote - US

🕑 Full-Time

💰 $17 - $21 per Hour

💻 Operations

🗓️ December 17th, 2025

Trello

Edtech.com's Summary

Stride, Inc. is hiring a School Operations Administrator 2. This role involves supporting the Related Services Operations team, school administration, and service providers by managing therapy and related services for students with Individualized Education Plans or 504 Plans. The position requires ensuring compliance with federal and state procedures, maintaining accurate records and databases, managing contracts, and assisting with training and reporting.

Highlights
  • Manage and track related services for students using the Related Service Manager (RSM) software.
  • Ensure timely placement of students with appropriate providers within 4 days and within 30 miles of home.
  • Maintain tracking tools and monitor data related to services, invoices, and student info.
  • Assist in developing a statewide provider network and ensure contract compliance including licensure and documentation.
  • Support school administration and RESOS team in implementing the related services program.
  • Provide training to school personnel on related services and software tools.
  • Collaborate with Operations Manager, Accounts Payable, and Academic Administrator for invoice processing.
  • Requires proficiency with tools such as RSM and Trello.
  • Must have a high school diploma or GED and at least 2 years of related experience.
  • Hourly pay ranges from $17.06 to $21.33 with eligibility for bonus and benefits including health, retirement contributions, and paid time off.

School Operations Administrator 2 Full Description

Job Description
The Related Services Operations at Stride (RESOS) Related Services Specialist assists and supports the RESOS team, school administration, teachers, staff, and/or service providers at the school regarding any therapy or related services (RS) provided to students through an Individualized Education Plan or 504 Plan. The Related Services Specialist is responsible for adhering to federal and state procedures, timelines, and all required reporting regarding the acquisition and provision of these services to students.

Support Operations focuses on processes and teams including: general office administration and clerical support; reception/telephone/switchboard; mailroom & filing support. High School diploma or GED, at least 2 years of related experience
  • Support Operations focuses on processes and teams including: general office administration and clerical support; reception/telephone/switchboard; mailroom & filing support. High School diploma or GED, at least 2 years of related experience
  • Essential Functions:   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
    • Utilize the Related Service Manager (RSM) to ensure prompt and accurate delivery of RS
      • Track receipt of records for newly enrolled students, identify needed RS, and ensure their entry in the database
      • Ensure appropriate placement of all students requiring some form of RS in an expedited time frame (less than 4 days) with a provider online or within 30 miles of the student's home
      • Ensure proper documentation is received including progress reports, evaluations, and IEP documentation
      • Maintain tracking tools for students receiving RS
      • Monitor school level data within the available database(s) of all RS, invoices, and student information
    • Assist with the development of a statewide network of providers within the private and public (hospitals, universities, schools, etc.) sector
      • Assist in the drafting of contracts with service providers and their entry into the database as appropriate 
      • Ensure existing contracts are compliant (current licensure, documentation)
      • Maintain current and accurate database of RS providers
    • Follow all RS policies and procedures
      • Ensure IEP requirements for related service goals and services are met
      • Implement Internal Policies and Procedures - RS Guide
      • Document all work according to RESOS and school guidelines within RSM, Trello and/or other systems
    • Support the school administration and RESOS team on the implementation of the RS program
      • Create and distribute assigned reports to teachers, staff, and other school personnel as assigned
      • Assist with the training of the school personnel (including teachers) on all applicable related RS, such as but not limited to the RSM
      • Directly support and work with the Operations Manager, Accounts Payable Team and the Academic Administrator of  Special Programs on verification, approval, and processing for payment of all related service invoices
    • Work with providers/schools in a professional and prompt manner
    • Other related duties as assigned by his/her supervisor
  • WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • This position is virtual and open to residents of the 50 states, D.C.
    • Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.
    • We anticipate this position will pay an hourly rate of $17.06 to $21.33. This hourly rate is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
  • The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is "at-will" as governed by the law of the state where the employee works.  It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.  

Job Type
Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works.  It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.