Seasonal Digital Product Implementation Specialist
Remote
Washington, District of Columbia, United States
Digital Product
Job description
Who We Are
Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.
We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.
What We Build
Our products—Eureka Math and Eureka Math², Wit & Wisdom, PhD Science, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.
- Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.
- Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.
- PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.
These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.
Where We’re Headed
Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.
Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.
Job Purpose
The Digital Product Implementation Specialist will assist with successful customer on-boarding and digital implementation of Great Minds K-12 digital products. This person will work closely with schools and districts to determine the best on-boarding method for their needs, conduct training, monitor on-boarding process, and troubleshoot issues and requests as they arise. The ideal candidate will be an excellent communicator, tech-savvy, and a team player with a passion for education and a history of success building and releasing products.
Responsibilities
- Analyze customer order data to manage and track fulfillment process of Great Minds digital products
- Strategize with school and district administration on the best integration solution to meet their objectives and support them with technical questions
- Lead virtual training sessions for customers on how to successfully onboard and implement Great Minds digital products
- Act as a liaison between school district representatives, the sales team, the tech support team, and the product and development teams to communicate current implementation options and requests for future enhancements
- Maintain knowledge of product functionality and capabilities, along with industry standards and common practices for user management and inter-operability
- Analyze support ticket data and/or product usage data and develop visual representations to identify trends and recommend improvements
Job requirements
Requirements
- Minimum of 2 years’ experience in an implementation, digital product development, or account management role in educational technology
- Must be familiar with K-12 rostering, SIS and LMS solutions
- Excellent MS Excel skills, including pivot tables and other data analysis features
- Excellent writing and communication skills
- Excellent critical thinking and problem-solving abilities
- Experience in K-12 education and/or K-12 EdTech
- Excellent analytical skills, including the ability to synthesize and represent data in a meaningful way to stakeholders
Required Education
High School diploma or equivalent
Status
Full-time
Hourly Pay = $19/hr
Location
Remote
A cover letter and resume are required to be considered for this position.
New employees will be required to successfully complete a background check.
Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains
greatminds.org or
greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact
security@greatminds.org
Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.
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