Hofstra University
Senior Accounts Specialist, Grade F
🇺🇸 Hempstead, NY
🕑 Full-Time
💰 $50K
💻 Other
🗓️ October 17th, 2025
Edtech.com's Summary
- Maintains and reviews student records using Ellucian Banner, Degree Works, and other educational software.
- Clarifies curriculum and academic standards for faculty, students, and administrators.
- Prepares student records for degree conferral, commencement, and diploma ordering.
- Processes waivers, grade changes, program updates, and transfer credits.
- Communicates actively with students, faculty, and university departments including the Provost's Office and Admissions.
- Provides first-tier support and escalation for clerical staff.
- Proficiency required in Microsoft Word and Excel; knowledge of Ellucian Banner, Degree Works, and Microsoft Outlook preferred.
- Strong analytical skills and excellent customer service and communication abilities needed.
- Full-time position within the Enrollment Management division, Office of Academic Records department.
- Salary: $50,339, with additional benefits including paid time off, tuition remission, and retirement plans.
Senior Accounts Specialist, Grade F Full Description
Position Title | Senior Accounts Specialist, Grade F
Position Number | 898729
Position Category | Staff
School/Division | Enrollment Management
Department | Student Enrollment, Engagement, and Success - Office of Academic Records
Full-Time or Part-Time | Full-Time
Description | Reporting to the Senior Associate Director of Academic Records, the Senior Accounts Specialist provides senior level support to the Office of Academic Records and Registrar. Additional hours required on evenings and weekends in support of special projects and events.
Responsibilities include, but are not limited to: Reviews and maintains all student records via Ellucian Banner and other educational software programs, including Degree Works. Reviews and notes changes in degree and university requirements. Clarifies regulations pertinent to curriculum and standards for faculty, deans, students, and administrators. Executes correspondence to students and academic departments regarding requirements needed for matriculation and graduation. Assists with preparation of student records for degree conferral, commencement exercises, and ordering diplomas. Determines eligibility for honors. Processes waivers, grade changes, program changes, diploma applications, letters, permission forms, transfer credits, advisement forms, personal information changes, and all other change forms. Interacts with students, faculty, departments, Provost’s Office, Admissions, and other academic areas. Maintains up to date knowledge of department academic policies and procedures. Engages in heavy phone and email contact with students, deans and administrators. Provides first-tier escalation and support for other staff clerks. May perform other duties not specifically identified above, but which require the same degree of skill and which are normally included within the above job title.
Hours: Monday through Friday from 9am to 5pm.
Subject to bumping
Qualifications | Detail oriented with strong analytical skills and ability to exercise good judgment. Excellent customer service and communication skills. Proficiency in Microsoft Word and Excel.
Preferred Qualifications | Knowledge of Ellucian Banner, Microsoft Outlook and Degree Works preferred. Knowledge of department academic policies and procedures.
Special Instructions |
Deadline | Open Until Filled
Date Posted | 10/13/2025
EEO Statement | Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.
Salary/Salary Range | $50,339
Additional Information
Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.
*Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.
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