Senior Assistant Director of Loans

🇺🇸 Hybrid - Charlotte, NC

🕑 Full-Time

💰 $57K - $65K

💻 Financial Aid

🗓️ October 28th, 2025

Edtech.com's Summary

UNC Charlotte is hiring a Senior Assistant Director of Loans. This role manages a team responsible for administering federal, private, and institutional loan programs, ensuring compliance with regulations, overseeing reconciliations, conducting audits, and delivering staff training. The position also supports loan policy communication and coordinates outreach efforts to students and university stakeholders.

Highlights

Manage three direct reports overseeing student loan programs.
Ensure compliance with federal, state, and institutional loan regulations.
Oversee monthly reconciliations for federal and private loan programs and resolve discrepancies.
Conduct internal audits and quality reviews of loan processing.
Develop and deliver ongoing staff training on loan policies and regulations.
Collaborate with university units to integrate loan processes within financial aid operations.
Provide customer service and clear communication to students, families, and external partners.
Bachelor’s degree plus three years of relevant financial aid experience required; master’s degree preferred.
Experience with Ellucian Banner and ELM Resources strongly preferred.
Salary range: $57,452 - $64,500 annually.