Black & Veatch
Senior Consultant, OCM and Instructional Design
ADDIE
Zendesk
Edtech.com's Summary
Black & Veatch is hiring a Senior Consultant, OCM and Instructional Design. The role involves leading the design, development, and delivery of training for enterprise software implementations, supporting large-scale transformation programs to prepare end users for adopting new systems and processes. The consultant must collaborate with technical teams, SMEs, and change practitioners to drive readiness and adoption while traveling up to 25% as needed.
Highlights
- Lead end-to-end instructional design following ADDIE or similar methodologies.
- Develop learning solutions such as ILT, VILT, eLearning, job aids, and performance support tools.
- Design training aligned with software implementation lifecycles including configuration, testing, UAT, and go-live.
- Facilitate live instructor-led and virtual training sessions for diverse audiences.
- Track and report on adoption, engagement, and readiness metrics to support system adoption.
- Collaborate with organizational change management (OCM), PMO, and technical teams to align training strategies with change initiatives.
- Bachelor's degree in Instructional Design, Education, Organizational Development, Psychology, or related field, or equivalent experience required.
- Minimum of 7 years experience designing and delivering training for enterprise software implementations or large-scale transformation programs.
- Strong adult learning and instructional design expertise with facilitation skills in virtual and in-person environments.
- Supports large infrastructure advisory solutions including Asset Management, Cybersecurity, and Operational Technology.
Senior Consultant, OCM and Instructional Design Full Description
Senior Consultant, OCM and Instructional Design
Date: Feb 24, 2026
Location: Overland Park, KS, US
Company: Black & Veatch Family of Companies
Together, we own our company, our future, and our shared success.
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Company : Black & Veatch Corporation
Req Id : 113585
Opportunity Type : Staff
Relocation eligible : No
Full time/Part time : Full-Time
Project Only Hire : No
Visa Sponsorship Available: No
Why Black and Veatch
Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day one.
At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.
The Opportunity
We are seeking an experienced Instructional Design Consultant to lead the design, development, and delivery of training for enterprise software implementations, including Enterprise Asset Management (EAM) solutions and OT-enabled systems. This role supports large-scale transformation programs by ensuring end users are prepared to adopt new systems, processes, and ways of working. The ideal candidate brings a strong foundation in adult learning and instructional design, combined with hands-on experience supporting technology implementations. This role requires close collaboration with technical teams, functional SMEs, and organizational change practitioners to drive readiness and adoption, and willingness to travel up to 25% based on client and/or project need.
The Team
Black & Veatch’s Infrastructure Advisory Business provides a portfolio of solutions focused on the asset lifecycle, including Asset Management & Operations & Maintenance, Infrastructure Technology, Cybersecurity Solutions, Planning and Transactions. In this role you will be part of the Consultant Team supporting the solutions including Organization Change Management (OCM), Asset Management Systems, Strategic Asset Management, and Operational Technology. The Consultant Team includes a diverse team of professionals who work on a wide range of projects and include specialists in technology, strategy, asset management, and change management.
Key Responsibilities
Instructional Design & Training Development
- Lead end-to-end instructional design using ADDIE or comparable methodologies, from needs analysis through implementation and evaluation
- Translate complex, role-based business and system processes into clear, task-oriented learning objectives and curricula
- Design and develop a variety of learning solutions, including: Instructor-led training (ILT), Virtual instructor-led training (VILT), Self-paced eLearning, Job aids, quick reference guides, and performance support tools
- Develop assessments, knowledge checks, and proficiency measures to support system readiness and adoption
Software Implementation & Program Support
- Design training aligned to software implementation lifecycles, including configuration, testing, user acceptance testing (UAT), go-live, and post–go-live stabilization
- Support Train-the-Trainer approaches to enable scalable, client-led training delivery
- Ensure training reflects real-world operational scenarios and job workflows
Facilitation & Delivery
- Facilitate live ILT and VILT sessions for diverse adult learner audiences
- Support go-live training delivery, including hyper-care and reinforcement activities
Training & Adoption Measurement
- Develop and oversee training approaches that prepare employees for change.
- Track and report on adoption, engagement, and readiness metrics.
Collaboration & Consulting
- Collaborate closely with organizational change management (OCM), PMO, and technical teams to align training with change and adoption strategies
- Communicate training approach, risks, and readiness clearly to clients and project leadership
- Contribute to continuous improvement of training standards, templates, and delivery practices
Organizational Change Management
- May support change management activities including: stakeholder engagement and impact analysis, change management plan development, communication planning and organizational readiness assessments.
Management Responsibilities
Individual Contributor
Preferred Qualifications
- Bachelor’s degree in Instructional Design, Education, Organizational Development, Psychology, or a related field (or equivalent experience)
- 7+ years of experience designing and delivering training for enterprise software implementations or large-scale transformation programs
- Demonstrated expertise in adult learning principles and instructional design methodologies
- Strong facilitation skills for instructor-led and virtual training environments
- Ability to work effectively in fast-paced, ambiguous consulting and implementation settings
Minimum Qualifications
- Bachelor's Degree or relevant work experience
- 7+ years experience in a business/consulting environment
- All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Certifications
Certifications related to area of expertise, where applicable preferred.
Work Environment/Physical Demands
Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.
Salary Plan
CST: Consulting
Job Grade
017
Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
For our EEO Policy Statement, please click here.
Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
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