Senior Director, Assessment Transformation 

• Level of Education : Masters Degree
• Job Type : Full-Time/Hybrid

• Key team member on ETS-PSI transformation core team to review and re-define assessment models and define technical requirements for enhancement of combined PSI and ETS single technical and operating model to meet current and future state for development (build, analyze, score, and report) and delivery of ETS assessment products.
• Define requirements for process transformation to plan and execute the transition of assessment development and operations into the combined PSI and ETS single technical and operating model.
• Review and re-engineer, as applicable, assessment designs and processes to align with transformation outcomes and objectives.
• Develop resource plans and approach to implement transition to combined PSI and ETS single technical and operating model and operational execution under PSI assessment services model.
• Review and refine financial model for delivery of assessment services for ETS products.
• Define SLAs and metrics to track and report on for productivity, efficiency, quality, and cost.

• Master’s in Educational Measurement, Quantitative Research Methods, Data Science, Industrial/Organizational Psychology, Psychometrics, Business Operations, or related discipline is preferred.
• At least 12 years in leading assessment related projects, including 5 years of advanced experience in team and process management.
• Knowledge of the professional testing industry and experience with large-scale high stakes testing programs.
• Experience with a range of assessment technologies preferred (e.g., technology-enhanced items, simulations, performance-based testing).
• Experience in psychometric methods, measurement theory (CTT, IRT), and item bank management.
• Knowledge and experience with assessment technology systems (e.g., item authoring and banking; automated assembly; LOFT, CAT).
• Consulting and advisory skills, e.g., developing and recommending solutions for assessment programs or special problems.
• Advanced writing skills to prepare technical reports, proposals and strategic communications.
• Ability to manage a geographically diverse staff.
• Experience with project management processes and applications preferred.
• Willingness and ability to travel up to 15%.

• Critical Thinking: Evaluates evidence and information for accuracy, relevance, importance, and reliability. Utilizes a wide range of sources when gathering information. Questions and challenges ideas and assumptions presented by others. Focuses on the facts and evidence, removing emotion or self-interest.
• Strategic Thinking: Anticipates organizational trends and challenges using strategic metrics. Builds a long-term strategic plan for their business unit. Designs contingencies to combat threats and opportunities to their strategy. Continuously monitors and modifies their strategic plan.

• Decisiveness: Makes decisions as necessary and moves forward even when information is limited, and time is short. Narrows decision criteria to focus on what is truly important. Gathers information essential to decision making in the most efficient way possible to ensure timeliness of response. Takes accountability for difficult decisions and their consequences.
• Creativity and Innovation: Acts as a soundboard for original ideas from the team, building on these with their own creative insights. Creates a culture where the team feel comfortable experimenting with new approaches and techniques. Improvises more effective solutions or uses existing resources in novel ways. Uses proven and traditional systems, procedures, and processes in new ways that enhance effectiveness.
• Quality Focus: Creates a culture of detail-orientation by role-modelling focus on quality when exploring ideas with others. Encourages everyone in their charge to ensure quality, accuracy and completeness in their own work. Encourages others to actively exceed other team’s expectations of Content Science. Raises potential causes of concern ahead of time to prevent mistakes and inconsistencies.

• Leading Change: Creates an inspiring vision that helps others see a need for change. Generates a sense of shared ownership and commitment to change across the department. Encourages others to take calculated risks and try new approaches. Builds buy-in by gathering others’ input and providing support.
• Delegating and Empowering: Distributes workload optimally, considering time, talent and resources. Sets clear performance expectations and holds others accountable. Maintains a continuous dialogue with their team on progress and results. Trusts others to achieve important goals.
• Organizational Agility: Thoroughly understands differences in goals and priorities between business units. Leverages influencers and decision makers across business units to get things done. Works effectively laterally and vertically across business units. Considers organizational contexts and stakeholder differences when planning strategies.
• Building Teams: Identifies, supports, and promotes common goals and shared values. Role models an open approach and sharing of information. Actively fosters positive interactions between team members. Understands and utilizes individual’s strengths to maximize team effectiveness.

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!