Edtech.com's Summary

Arizona State University is hiring a Senior Director, Enterprise Applications. This leader directs the strategic direction, technical architecture, and operational management of ASU's core enterprise systems. They oversee teams responsible for configuring major SaaS platforms and developing custom applications, while driving transformation toward AI-enhanced engineering practices and fostering a culture of inclusion and innovation.

Highlights

Provide executive technical leadership over SaaS platforms and custom enterprise systems including PeopleSoft, Workday, Salesforce, ServiceNow, and Canvas.
Manage teams of Application Administrators, Systems Administrators, and Software Engineers, guiding integration and operational excellence.
Lead a transition to AI-driven engineering workforce, building a team of AI Architects focused on autonomous digital workflows.
Develop and enforce modern architecture standards, managing technical debt to ensure system sustainability.
Drive agile delivery across matrixed teams and promote the use of AI to enhance productivity and efficiency.
Mentor managers within distinct professional disciplines and support professional growth aligned with AI-assisted engineering trends.
Required qualifications include a Bachelor's degree, minimum nine years of relevant experience with five years in managerial roles, and extensive hands-on software engineering or enterprise architecture experience.
Expected to have experience leading complex, diverse technology portfolios in large-scale organizations and demonstrated executive presence with non-technical stakeholders.
Compensation range from $132,300 to $210,000 annually, dependent on experience.
Commitment to fostering a psychologically safe, inclusive culture and supporting sustainability initiatives in alignment with ASU's values.

Senior Director, Enterprise Applications Full Description

Job Profile:Applications Development Manager 4

Job Family:IT Applications

Time Type:Full time

Max Pay - Depends on experience:$210,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and nine (9) years of experience appropriate to the area of assignment/field including five (5) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Leads the development and implementation of IT applications, applications systems analysis and programming activities that to enable a functional area's or unit's processes.

Job Description:

The Senior Director of Enterprise Applications is a high-impact technology leader responsible for the strategic direction, technical architecture, and operational excellence of Arizona State University's core enterprise systems.

Situated within a centralized Engineering organization structured by professional discipline, this leader manages products and leads a high-performance practice of technologists. You will oversee managers and teams of Application Administrators, Systems Administrators, and Software Engineers responsible for the configuration of major SaaS platforms, the development of custom applications, and the robust integrations that bind our massive and diverse digital ecosystem.

We operate in a highly dynamic, innovation-focused environment. While our current landscape includes major platforms like PeopleSoft, Workday, Salesforce, ServiceNow, and Canvas, we are looking for a generalist and a deeply experienced leader who can adapt to any ecosystem, capable of architecting sustainable, modern solutions while minimizing technical debt. You will lead the charge in evolving our engineering practice from traditional development to a "unified collective of AI architects," leveraging agentic AI to build an intelligent, autonomous digital workforce in service of the ASU Charter.

As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing ourculture.

Position Salary Range: $132,300.00 - $210,00.00 annually; Depends on experience

Essential Duties:

Executive Technical Leadership & Strategy:

Strategic Adaptability: navigate a complex, shifting landscape of SaaS and custom applications. Quickly grasp the architecture of new tools and define how they fit into the broader enterprise strategy.

Stakeholder Partnership: Serve as a primary technical partner to executive stakeholders across the university. Translate complex business goals into execution-ready technical strategies that deliver value quickly while adhering to architectural standards.

Architecture & Debt Management: Define and enforce modern architecture models across disparate systems. Champion a "bias for action" while rigorously managing technical debt to ensure long-term system sustainability and agility.

Engineering Practice & AI Transformation

Workforce Evolution: Lead a strategic transformation of the engineering workforce. Move beyond traditional coding and administration to cultivate a team of AI Architects who design, oversee, and orchestrate an autonomous digital workforce.

Innovation & Risk: Foster a culture of calculated risk-taking. Identify opportunities to deploy agentic AI and machine learning to automate complex workflows (e.g., within Jira, ServiceNow, Kubernetes, or native cloud platforms), significantly reducing manual toil and accelerating delivery.

Discipline Leadership: Mentor managers of distinct professional disciplines in alignment with our Engineering Workforce Framework. Ensure distinct career ladders and professional growth that aligns with the industry's shift toward AI-assisted engineering.

Operational Excellence & Delivery

Ecosystem Management: Oversee the health and integration of a vast portfolio including, but not limited to:

ERP/HCM/Finance: PeopleSoft Campus Solutions, Workday Finance & HCM
CRM & Service: Salesforce, ServiceNow
Learning & Web: Canvas, Acquia
Productivity & Collaboration: Office365, Google Workspace, Slack, Zoom, Atlassian (Jira/Confluence)
Data & Cloud: AWS, GCP, Azure, Redshift, RDBMS, NoSQL DBs, Graph DBs, Tableau, ArcGIS

Agile Orchestration: Drive delivery across matrixed teams. Ensure that discipline-specific silos do not impede the velocity of product delivery across these platforms.

Leverage AI in routine tasks and contribute ideas for using AI to improve the unit's efficiency and overall performance.
Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
Collaborate across teams and actively participate in ET/ASU events and programs.

Desired Qualifications:

Exceptional candidates will have these additional traits:

Experience leading engineering in highly complex, enterprise-scale environments with diverse technology portfolios, supporting expansive physical footprints and globally distributed user bases.
Experience managing "Team of Teams" or similar matrixed engineering organizational structures.
Bias for Action: A portfolio of delivered results that demonstrates an ability to cut through bureaucracy.
Tolerance for Risk: A willingness to experiment with new technologies and methodologies to achieve step-function improvements in efficiency and capability.
Deep Technical Pedigree: 10+ years of progressive experience in software engineering, enterprise architecture, or systems management. You must have "hands-on" history to command the respect of senior engineers.
Managerial Experience: 5+ years leading managers and high-level individual contributors in a large, complex IT environment.
Ecosystem Agnostic/Generalist: Demonstrated ability to manage diverse and disconnected technology stacks. A track record of learning new platforms quickly and leading teams through technical paradigm shifts.
Executive Presence: Demonstrated ability to build trust with non-technical executives, navigate political complexity, and communicate technical trade-offs clearly.

AI Forward-Thinking: A tangible track record or clearly articulated vision for integrating Generative AI, LLMs, and agentic workflows into enterprise operations and the software development lifecycle (SDLC).

Demonstrated ability to model empathy, compassion, and emotional intelligence.
Experience in a values-driven organization with a strong commitment to belonging.
Ability to cultivate a psychologically safe environment where all team members can thrive.
Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
Commitment to leading by example through effective communication, active participation, and advocacy for the institution's sustainability programs.

Working Environment:

Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, standing, or moving between office spaces. This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse. Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team. Required to stand for varying lengths of time and walk moderate distances to perform work. Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Position is hybrid; must have the ability to have regular on-campus presence.

Special Instructions: Cover letter required.

Department Statement:

Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.

Join the team that sparks human-centered innovation

ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.

Why join us?

Mission oriented. Everything we do is to advance ASU's charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.

Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.

Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.

Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.

World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU's top ranked programs with major tuition breaks.

Exposure to industry giants.ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$22698.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description