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Cleveland State University

Senior Financial Aid Specialist

🇺🇸 Cleveland, OH

🕑 Full-Time

💰 TBD

💻 Financial Aid

🗓️ June 2nd, 2025

PowerFAIDS

Edtech.com's Summary

Cleveland State University is hiring a Senior Financial Aid Specialist. The position involves working within a self-directed team to manage financial aid processes, including production support, verification, and awarding, while ensuring compliance with federal regulations. The role also involves developing procedures to achieve work targets, serving on the petitions committee, and providing support to Campus411 with an emphasis on strong interpersonal skills. 

Highlights
  • Manage financial aid production support and verification processes.
  • Develop and implement procedures to meet work targets and maintain compliance.
  • Serve as a voting member on the petitions committee.
  • Provide support to Campus411 and interact with multiple stakeholders.
  • Bachelor’s degree required with at least three years' experience in financial aid or related fields.
  • Proficiency in Federal Student Aid Programs and compliance requirements.
  • Preferred skills in financial aid administrative systems like PowerFaids, PeopleSoft, or Banner.
  • Leadership or supervisory experience preferred.
  • Proficient with Microsoft Office applications.

Senior Financial Aid Specialist Full Description

Senior Financial Aid Specialist

Business Title  | Senior Financial Aid Specialist
Posting Category  | Administrative Support/Clerical
Salary Grade  | 04
Salary Plan  | Professional Staff - SEIU
Hiring Range /Pay Rate  |
Department  | Financial Aid Office
Department Description  |
Position Location  | Main Campus
FTE  | 1.00

Job Summary 
Works as part of a self-directed team to provide financial aid production support and verification process management, including financial aid awarding, application process review and coordination, federal compliance assurance, and evaluation and correction of conflicting FAFSA information. As a team member, participates in developing and implementing procedures and policy that ensure work targets are met, production goals are maintained and federal compliance is achieved. Serves as voting member on petitions committee. Provides support to Campus411. Interacts professionally with all internal and external customers using strong interpersonal skills.

Minimum Qualifications 
Bachelor’s degree preferably in finance, accounting, business, or related field or equivalent combination of education and work experience in student financial aid. Three (3) years’ experience in higher education financial aid or related financial institutions, which may include enrollment/student service functions. Have working knowledge of the Federal Student Aid Programs, and federal compliance requirements and understanding federal regulatory workflow implications.

Preferred Qualifications
Master’s degree in finance, accounting, business, or related field. Five (5) years’ experience in higher education financial aid or related financial institutions, which may include enrollment/student service functions. Experience working with setting up financial aid administrative systems (e.g. PowerFaids, PeopleSoft, Banner) Leadership or supervisory experience.

Knowledge, Skills, and Abilities (KSAs) 
Knowledge of the Federal Student Aid Programs, and federal compliance requirements and understanding federal regulatory workflow implications. Strong problem solving, organizational and analytical skills. Ability to work effectively within a diverse campus community. Effective written and verbal communication skills, and decision-making abilities. Strong interpersonal skills and have a “Customer Focus” attitude and delivery. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, and PowerPoint.

Requisition Number  | PT0703596S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting  |
Special Instructions to Applicants  |
Applicant Instructions  | Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Hours per week  | 40
Work Schedule  | Typically, Monday- Friday, 8:00 am to 5:00 pm.
Advertising Copy  |
Full Time/Part Time  | Full Time
Posted Date  | 04/21/2025
Close Date/Application Deadline  |
Open Until Filled  | Yes
Review Begins  | 04/28/2025
Tentative Start Date  | 
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Do you have a Bachelor's degree? 
    • Yes
    • No
  2. * Do you have (3) years’ experience in higher education financial aid or related financial institutions, which may include enrollment/student service functions in addition to having working knowledge of the Federal Student Aid Programs, and federal compliance requirements and understanding federal regulatory workflow implications? 
    • Yes
    • No
  3. * How did you hear about this employment opportunity? 
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication 
    • Personal Referral
    • CSU Website
    • Other
  4.  If you selected 'Public Job Posting" or "Other" please provide source. 
    (Open Ended Question)
  5. * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation. 
    • Yes
    • No
  6. * Are you able to perform the essential functions of this position with or without reasonable accommodation? 
    • Yes
    • No
Application Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application