Edtech.com's Summary

McGraw Hill is hiring a Senior Insights Analyst who will conduct qualitative and quantitative analyses to identify customer pain points and performance trends. The role involves analyzing large datasets, communicating findings to stakeholders, and supporting data infrastructure to improve business insights and operations.

Highlights

Conduct research projects to provide business insights and influence stakeholders.
Analyze data to identify correlations between products, platforms, and customer contacts.
Monitor the impact of new initiatives on customer experience and develop KPIs.
Maintain and develop data infrastructure for automated reporting.
Use data analysis tools such as SPSS, R, Python, and SQL; familiarity with Adobe Analytics and Google Analytics.
Proficiency in Microsoft Excel and data visualization tools like Tableau or Alteryx.
Requires 5+ years of experience in data analytics and a bachelor's degree in Statistics, Mathematics, Business, or related fields.
Strong communication skills to present complex data across organizational levels.
Ability to manage multiple projects and maintain data accuracy and integrity.
Compensation ranges from $55,000 to $86,500 annually, with benefits available.

Senior Insights Analyst Full Description

Senior Insights Analyst

United States
Sales Support & Administration
Corporate
Remote

Overview

Make an Impact!
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?
McGraw Hill, the leading provider of digital and print educational solutions, is looking for a Senior Insights Analyst. The Sr. Insights Analyst is responsible for conducting analyses and studies using both qualitative and quantitative analytical methods. The main responsibilities of this role include analyzing large data sets to determine the root cause of customer contacts and pain points, while providing additional insights related to performance trends and operational processes. Communicating to stakeholders of all levels is required.

What you will be doing:

Conduct research projects aimed to provide business insights and tell compelling stories that influence stakeholders.
Analyze data to identify correlations between products, platforms, and customer contacts.
Monitor and measure the impact of new business initiatives on the customer experience.
Create new/strengthen existing metrics, to effectively measure business KPIs.
Develop and maintain data infrastructure to support automated and recurring data reports.
Perform ad hoc analysis as required, including primary and secondary research.
Ensure data accuracy and maintain data integrity.
Identify areas for improvement within various work groups based on data analysis.
Stay current of emerging trends and user behaviors.

What you need to be considered:

5+ years of experience in a data analytics role
Bachelor's degree in Statistics, Mathematics, Business, or related field
Proven track record of delivering actionable insights guide strategic decisions
Strong written and verbal communication skills with the ability to present complex data findings across various levels within the organization
Detail oriented with focus on high level of accuracy
Able to manage multiple projects and deadlines effectively
Strong collaboration and interpersonal skills
Self-directed and self-motivated
Proficient in data analysis tools such as SPSS, R, and/or Python
General knowledge of Adobe Analytics and/or Google Analytics
Intermediate to advanced SQL query skills
Strong Microsoft Office skills, especially Excel
Working knowledge of data visualization tools including Tableau or Alteryx

Here’s what we offer:

At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions.

The pay range for this position is between $55,000 - $86,500 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefits offerings.

McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

49158

McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with “like skills” based on resume and job data. To request an alternative screening process, please select “Opt-Out” when asked to “Consent to use of Automated Employment Decision Tools” during the application.

Original Job Description

Senior Insights Analyst

United States
Sales Support & Administration
Corporate
Remote

Conduct research projects aimed to provide business insights and tell compelling stories that influence stakeholders.
Analyze data to identify correlations between products, platforms, and customer contacts.
Monitor and measure the impact of new business initiatives on the customer experience.
Create new/strengthen existing metrics, to effectively measure business KPIs.
Develop and maintain data infrastructure to support automated and recurring data reports.
Perform ad hoc analysis as required, including primary and secondary research.
Ensure data accuracy and maintain data integrity.
Identify areas for improvement within various work groups based on data analysis.
Stay current of emerging trends and user behaviors.

What you need to be considered:

5+ years of experience in a data analytics role
Bachelor's degree in Statistics, Mathematics, Business, or related field
Proven track record of delivering actionable insights guide strategic decisions
Strong written and verbal communication skills with the ability to present complex data findings across various levels within the organization
Detail oriented with focus on high level of accuracy
Able to manage multiple projects and deadlines effectively
Strong collaboration and interpersonal skills
Self-directed and self-motivated
Proficient in data analysis tools such as SPSS, R, and/or Python
General knowledge of Adobe Analytics and/or Google Analytics
Intermediate to advanced SQL query skills
Strong Microsoft Office skills, especially Excel
Working knowledge of data visualization tools including Tableau or Alteryx

Here’s what we offer:

At McGraw Hill, you will be empowered to make a real impact on a global scale. Every day your individual efforts can contribute to the lives of millions.

49158

Let me find your next job.

Thanks - you're signed up.

Senior Insights Analyst

Edtech.com's Summary

Senior Insights Analyst Full Description

Senior Insights Analyst

Director of Data Engineering

Senior Data Analyst

Data Analytics Team Lead

Senior Data Analyst - Institutional Research

Business Analytics Analyst Lead