American Express
Senior Manager – Internal Audit, Learning & Development
LMS
Edtech.com's Summary
American Express is hiring a Senior Manager – Internal Audit, Learning & Development. This role involves designing, developing, and facilitating audit methodology training, enhancing learning programs, and partnering with audit leadership and subject matter experts to improve the capabilities of the Internal Audit Group through strategic learning initiatives.
Highlights
- Design and facilitate comprehensive audit training programs for all career levels within Internal Audit Group.
- Develop curricula covering audit methodology, risk management, data analytics, regulatory compliance, and leadership skills.
- Partner with internal teams and external providers to deliver and enhance training materials, including e-learning modules.
- Evaluate training effectiveness using participant feedback, assessments, and learning analytics.
- Require thorough knowledge of internal audit methodologies and at least 5 years of relevant experience in L&D, internal audit, or related fields.
- Must have strong project management, stakeholder management, facilitation, and presentation skills including PowerPoint expertise.
- Preferred certifications include CIA, CPA, CISA, and CPTD.
- Experience with Learning Management Systems, digital learning platforms, and familiarity with IIA Standards is preferred.
- Salary range: $103,750 - $174,750 annually plus bonus and benefits.
- Reports to Director – Learning and Development and influences senior audit leadership to promote a culture of continuous learning.
Senior Manager – Internal Audit, Learning & Development Full Description
Senior Manager – Internal Audit, Learning & Development
Phoenix, AZ, United States
New York, NY, United States
Salt Lake City, UT, United States
(Hybrid)
New York, NY, United States
Salt Lake City, UT, United States
(Hybrid)
Apply Now
Job Description
The Internal Audit Group (IAG) Learning and Development (L&D) team provides internal training to colleagues, in accordance with an established annual training plan. The trainings vary in nature between soft-skill and technical skill, with an emphasis on audit methodology and specific audit technical skills and are facilitated both in person and virtually. IAG is seeking an experienced internal auditor for the role of Senior Manager, L&D, to design, develop, and facilitate audit methodology training to IAG colleagues and new hires, while also leading the continuous enhancement of learning programs that strengthen the capabilities of the Internal Audit Group organization.
Reporting to the Director – Learning and Development, this role will partner with audit leadership, subject matter experts, and other stakeholders to deliver comprehensive learning that supports audit excellence, regulatory expectations, and organizational priorities.
Responsibilities
Learning Strategy, Program Management, and Stakeholder Management
- Partner with Audit Competency and Skill Development team within IAG to analyze IAG training needs and skill gaps, in order to develop and execute the annual training plan.
- Facilitate learning roadmaps for auditors across all career levels, from entry-level through executive leadership.
- Continuously enhance the IAG Training & Professional Development Program to achieve the strategic objectives of the IAG Leadership team.
- Identify and communicate learning opportunities to enhance auditors’ external perspectives and specific needs.
- Partner with the Colleague Experience Group (CEG), subject matter experts (SMEs) and external training providers as needed to deliver IAG trainings.
- Partner with the Learning Design team to build e-learning modules and uplift training materials.
- Influence senior IAG stakeholders to drive a culture of continuous learning and professional excellence.
Curriculum Design & Development
- Design / enhance, develop, and facilitate comprehensive curricula including:
- Onboarding and new-hire audit methodology curriculum / programs for IAG professionals.
- Audit-related training program components to diverse groups of auditors, who are geographically dispersed with varying levels of experience.
- Design / enhance, develop, and facilitate comprehensive curricula topics, including, but not limited to:
- Internal audit methodology and standards
- Risk management and controls
- Data analytics and technology auditing
- Regulatory compliance
- Financial services and industry-specific topics
- Professional and leadership skills
- Partner with subject matter experts (SMEs) to develop engaging learning content, workshops, simulations, and e-learning modules.
- Perform a technical review of all training content to ensure respective material is aligned with IAG methodologies and NASBA standards prior to delivery.
- Ensure training content remains current with IIA Standards, regulatory expectations, and organizational policies.
Measurement & Continuous Improvement
- Evaluate program outcomes through participant feedback, assessments, certification attainment, and business impact measures.
- Leverage learning analytics to improve content quality, engagement, and organizational capability.
Qualifications
Required Qualifications
- Bachelor's degree in Accounting, Finance, Organizational Development, Adult Education, or related field.
- Thorough knowledge of and experience with internal audit methodologies.
- 5+ years of experience in learning and development, talent development, internal audit, risk management, compliance, or related functions.
- Experience managing complex programs, demonstrating effective communication, and influencing stakeholders.
- Strong project management, stakeholder management, collaboration, and interpersonal skills.
- Strong PowerPoint and presentation design skills.
- Strong training and facilitation skills.
- Excellent written, verbal, facilitation, and presentation skills.
Preferred Qualifications
- Relevant professional certifications such as:
- CIA (Certified Internal Auditor)
- CPA (Certified Public Accountant)
- CISA (Certified Information Systems Auditor)
- CPTD (Certified Professional in Talent Development)
- Experience within a financial services, banking, regulated industry, or large corporate environment.
- Familiarity with IIA Standards, Internal Audit methodology, and audit quality assurance practices.
- Experience with Learning Management Systems (LMS), digital learning platforms, and learning analytics tools.
- Experience delivering impactful training programs that effectively deliver on learning objectives and outcomes
Leadership Competencies
- Executive Presence
- Effective Communication
- Collaboration and Influence
- Project Management
- Relationship Management
- Learning Agility
- Talent Development
- Strategic Thinking
- Results Orientation
- Continuous Improvement Mindset
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Job Info
- Job Identification
- 26010356
- Job Category
- Internal Audit
- Posting Date
- 07/08/2026, 04:53 AM
- Apply Before
- 07/22/2026, 03:00 PM
- Degree Level
- Bachelor's Degree
- Job Schedule
- Full time
- Locations
- 18850 N 56th Street Building 1, Phoenix, AZ, 85054, US
115 West Towne Ridge Parkway, Sandy, UT, 84070, US
AMEX World Financial Center, New York, NY, 10285, US
(Hybrid) - Salary Range
- $103750 - $174750 annually + bonus + benefits
- Career Area
- Finance
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