Edtech.com's Summary

Blackbaud is hiring a Senior Platform Engineer, AI Enablement. This role involves building and scaling generative and agentic AI solutions using platforms like Microsoft Copilot Studio and Salesforce Agentforce. The engineer will work closely with solution architects, business stakeholders, and junior engineers to create AI-powered automations leveraging low-code/no-code environments.

Highlights

Design, build, and maintain AI-powered solutions using Microsoft Copilot Studio, Power Platform, and Salesforce Agentforce.
Formulate AI development lifecycle processes for rapid development and deployment.
Develop connectors, plugins, and orchestration flows for enterprise systems integration.
Collaborate with architects and business stakeholders to implement scalable AI solutions.
Support junior engineers with technical guidance and code reviews.
5+ years of experience in software engineering or platform development required.
Experience with Microsoft Copilot, Salesforce Einstein, or similar enterprise AI platforms.
Knowledge of REST APIs, authentication protocols, and enterprise integration patterns.
Exposure to enterprise IT environments and data governance considerations.
Compensation ranges from $117,200.00 to $157,500.00, depending on qualifications and market value.

Senior Platform Engineer, AI Enablement Full Description

Senior Platform Engineer, AI Enablement

Remote, United States of America
Category Design, Engineering, and Product
Req IDR0012730 Remote: Yes

About the role:

We are looking for a hands-on and platform-savvy AI Platform Engineer to help build and scale generative and agentic AI solutions across the enterprise. This role will focus on leveraging platforms like Microsoft Copilot Studio, Power Platform, and Salesforce Agentforce to rapidly develop, deploy, and maintain AI-powered automations. You’ll work closely with solution architects, business stakeholders, and junior engineers to bring AI use cases to life through low-code/no-code and custom integrations.

What you’ll be doing: (Job duties and responsibilities)

Design, build, and maintain AI-powered solutions using Microsoft Copilot Studio, Power Platform (Power Automate, Power Apps), and Salesforce Agentforce. Will expand to cover other IT platforms over time.
Formulate AI development lifecycle processes for rapid development and deployment while enabling oversight through instrumentation and monitoring.
Establish reusable patterns and components for AI development and evangelize across engineering team.
Develop connectors, plugins, and orchestration flows that integrate AI solutions with enterprise systems and APIs.
Collaborate with architects, product managers, and business stakeholders to translate solution designs into scalable implementations.
Rapidly prototype and iterate on AI use cases, balancing speed with maintainability and governance.
Support junior engineers and offshore team members with technical guidance and code reviews. Oversee quality of solutions built by team.

What we'll want you to have: (Job requirements and preferences)

5+ years of experience in software engineering, automation, or platform development.
Hands-on experience building solutions with at least one of the following: Microsoft Copilot/Copilot Studio, Salesforce Einstein/Agentforce, IBM Watsonx/Assistant or similar enterprise AI platform.
Experience with prompt engineering or agentic AI design patterns.
Experience with Microsoft Power Automate or similar enterprise automation platform used to automate human workflow across platforms.
Hands-on experience with integrating generative AI solutions (e.g., Copilot/OpenAI, Azure OpenAI, Gemini, etc) into workflows or applications.
Strong understanding of REST APIs, authentication protocols (OAuth, SAML), and enterprise integration patterns.
Ability to work in a fast-paced, iterative environment with cross-functional teams.
Exposure to enterprise IT environments, including security, compliance, and data governance considerations.

Preferred Qualifications

Experience instrumenting AI solutions, establishing feedback loops, processing feedback, and driving continuous improvement.
Familiarity with DevOps or CI/CD practices for low-code platforms.

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program

Original Job Description

Senior Platform Engineer, AI Enablement

Remote, United States of America
Category Design, Engineering, and Product
Req IDR0012730 Remote: Yes

About the role:

What you’ll be doing: (Job duties and responsibilities)

Design, build, and maintain AI-powered solutions using Microsoft Copilot Studio, Power Platform (Power Automate, Power Apps), and Salesforce Agentforce. Will expand to cover other IT platforms over time.
Formulate AI development lifecycle processes for rapid development and deployment while enabling oversight through instrumentation and monitoring.
Establish reusable patterns and components for AI development and evangelize across engineering team.
Develop connectors, plugins, and orchestration flows that integrate AI solutions with enterprise systems and APIs.
Collaborate with architects, product managers, and business stakeholders to translate solution designs into scalable implementations.
Rapidly prototype and iterate on AI use cases, balancing speed with maintainability and governance.
Support junior engineers and offshore team members with technical guidance and code reviews. Oversee quality of solutions built by team.

What we'll want you to have: (Job requirements and preferences)

5+ years of experience in software engineering, automation, or platform development.
Hands-on experience building solutions with at least one of the following: Microsoft Copilot/Copilot Studio, Salesforce Einstein/Agentforce, IBM Watsonx/Assistant or similar enterprise AI platform.
Experience with prompt engineering or agentic AI design patterns.
Experience with Microsoft Power Automate or similar enterprise automation platform used to automate human workflow across platforms.
Hands-on experience with integrating generative AI solutions (e.g., Copilot/OpenAI, Azure OpenAI, Gemini, etc) into workflows or applications.
Strong understanding of REST APIs, authentication protocols (OAuth, SAML), and enterprise integration patterns.
Ability to work in a fast-paced, iterative environment with cross-functional teams.
Exposure to enterprise IT environments, including security, compliance, and data governance considerations.

Preferred Qualifications

Experience instrumenting AI solutions, establishing feedback loops, processing feedback, and driving continuous improvement.
Familiarity with DevOps or CI/CD practices for low-code platforms.

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Benefits Include:

Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program

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