Elsevier
Senior Product Manager, Sherpath, Generative AI
🇺🇸 Philadelphia, PA
🕑 Full-Time
💰 TBD
💻 Product Development
🗓️ May 15th, 2025
Edtech.com's Summary
Elsevier is hiring a Senior Product Manager for Sherpath, Generative AI. The role involves leading the Sherpath AI app by prioritizing new features, responding to customer feedback, and directing data science research to enhance the product's success. The manager will engage with the delivery team and represent the product to various stakeholders, ensuring customer understanding and driving innovative user experiences.
Highlights
- Main responsibility: Serve as product lead on the Sherpath AI app.
- Work closely with UX and customers to drive user-centered product experiences.
- Utilize data science to inform product development and create a roadmap.
- Required experience in agile environments and GAI projects.
- Understanding of RAG architecture environments and LLMs is advantageous.
- Compensation: Health and retirement benefits, including 401(k) with match.
- Preferred qualifications: Master's degree in a technical field.
- Benefits include wellness programs, family care leave, and flexible work arrangements.
Senior Product Manager, Sherpath, Generative AI Full Description
Senior Product Manager, Sherpath, Generative AI
Philadelphia, PA
Full time
Senior Product Manager
Are you an experienced product manager with experience working with Generative AI and inspired to apply your knowledge and skills to advance health care education and drive meaningful outcomes for individuals and patients?
About the Team
Elsevier’s Education division is the market leader in digital learning solutions- including assessments, simulations, and Generative AI- for students in the fields of Nursing & Health Professions. Our culture is about passion for education and health and helping more students become practice ready. You will be part of an energetic, highly talented team that has continuous Senior Management level attention. You will report to the VP of Product.
About the Role
The Senior Product Manager will serve as product lead on our Sherpath AI app, the first of its kind GAI-based natural language chatbot built for nursing students and educators. This role involves representing the product domain to peers, managers, executives, and external audiences, and serving as a central point for customer understanding. The Senior Product Manager will work closely with the delivery team to prioritize new features and respond to customer feedback.
Sherpath AI was released last year and already has tens of thousands of users who have already asked millions of questions. The product manager in this role will be successful by driving impactful data science research, directing evaluation, and building the future roadmap from a highly successful launch.
Responsibilities
- Work with UX and directly with customers to understand key use cases to drive innovative and agentic experiences that reflect user needs.
- Work with the Evaluation team to drive the proper outcomes by ensuring responses are accurate, maintaining high standards for trusted content and aligned with intended goals.
- Lead and provide use cases, hypotheses and experiments for data science to research.
- Identify key data and set KPIs, priorities, and dashboards that allow the team to monitor and act on outcomes.
- Develop hypothesis-driven product experiments and strategies, including AB testing for interactive products in-line with NHE’s Responsible AI framework.
- Use knowledge of competitors to inform product decisions and roadmaps.
- Propose or support business cases for investment to unlock investment dollars to develop products faster.
- Develop product vision and roadmap aligned with business strategy.
- Support Go-To-Market activities for Sales and Marketing by providing accurate product information and release schedules.
Requirements
- Have at least 4-5+ years of Product Management experience working in an agile team environment.
- Experience working on a successful GAI project; understanding of RAG architecture environments and LLMs is a major plus.
- Demonstrate long-term ownership and success in leading product lifecycle strategy and planning.
- Have ability to develop deep customer relationships that drive meaningful dialogue about the future direction of a product.
- A Master's degree in a technical subject (Computer Science or Engineering) is preferred
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. We offer flexible to help you fit everything in and work when you are the most productive
Working for you
At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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