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Senior Software Engineer - Platform Infrastructure

🇺🇸 Remote - US

🕑 Full-Time

💰 $135,000 - $185,000

💻 Software Engineering

🗓️ December 16th, 2022

Terraform Docker Go
About Us

Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies.  We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.

The Platform Infrastructure team owns and operates the cloud services and developer tools that power Udacity. We believe strongly in infrastructure-as-code and "automate everything." As an engineer on Platform Infrastructure, you'll do a little bit of everything - configuring our cloud infrastructure, developing new tools and services, teaching best practices to other teams, helping resolve production service outages, and more.

The Platform Infrastructure team works primarily in Go, but you're also likely to find yourself reading, debugging, and sometimes writing code in all of the languages in use at Udacity, particularly Typescript but also Python and Ruby on occasion. We're in the process of migrating the organization to a multi-region Kubernetes deployment with a multi-master database, so experience with the theory and practice of distributed systems is a plus. You should either have significant experience with tools like Terraform and Docker, or be prepared to learn a lot.

  • Develop tools to improve developer productivity to bring new Udacity products to market.
  • Provide support and advice to developers building new student-facing applications.
  • Develop tools to manage our fleet of cloud services in AWS.
  • Use configuration management tools to deploy and maintain Udacity products.
  • Participate in on-call rotation for production incident response.

  • Experience in Go, Ruby, Python or a comparable language.
  • 5+ years of professional experience
  • Experience running Linux, Docker, or related systems.
  • Interest in systems engineering, networking, and security administration. 
  • Mentors others and supports their growth.
  • Encourages positive attributes and attitudes in others.
  • Sees through complex problems to simple, actionable improvements.
  • Works urgently and carefully under pressure.
  • Continuously learning new tools and techniques.
  • Resourcefulness to work through thorny production issues.
  • Patience to sort out unclear operations requests.

While this is a remote role, applicants must be currently authorized to work in the United States of America on a full time basis

The base pay for this position ranges from $135,000- $185,000, depending on experience and location. This role is also eligible for a discretionary bonus, participation in Udacity’s equity plan, generous benefits, and $4k per year for external learning and development.
Udacity is a learning company and you will have time to learn our particular systems on the job. Not every candidate will have prior experience with the specific tools and systems that we use.

Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences.

What We Do
Udacity’s mission is to train the world’s workforce in the careers of the future. We address the complex dynamic of workforce challenges and strive to be the change we need in the world to transform talent to create opportunities for heightened productivity and retention. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.

Don’t stop there!  Please keep reading...
You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! 

We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly.  Therefore, Udacity strongly encourages applications from all communities and backgrounds. 
Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists”

Last, but certainly not least…
Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, denial of pregnancy disability leave or reasonable accommodation.

As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so.
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