Senior Technical Project Manager, ERP Implementations (Experience in Higher Education preferred ) - United States Remote at Ellucian

Edtech.com's Summary

Ellucian is hiring a Senior Technical Project Manager, ERP Implementations to lead the implementation of integrated administrative solutions for colleges and universities. This role involves managing all phases of project lifecycles, coordinating technical modernization projects, maintaining relationships with clients and teams, and ensuring successful delivery through effective project management practices.

Highlights

Manage entire project lifecycle from initiation to closeout.
Build and maintain productive client and team relationships.
Apply project management disciplines including scheduling, risk mitigation, resource coordination, and scope management.
Communicate project plans, roles, milestones, and deliverables clearly to stakeholders.
Use standard project management tools to monitor and deliver high-quality solutions.
Identify and mitigate risks while tracking dependencies and progress.
Facilitate regular project status meetings for alignment and transparency.
Collaborate with internal teams and client resources to support solution delivery.
Serve as primary contact for day-to-day project communication and provide regular updates to management.
Support discussions on project scope, timing, and cost with stakeholders.
Promote positive client relationships and foster a collaborative environment.
Escalate and resolve project risks and issues proactively.
Offer feedback and support to improve team performance and outcomes.
Contribute to team cohesion by encouraging communication and cooperation.
Require 5+ years of experience managing customer-facing projects; experience with ERP or SaaS implementations preferred.
Working knowledge of project planning, execution, and resource tracking.
Familiarity with operational elements like project plans maintenance, customer satisfaction, and billing documentation.
Ability to manage priorities in a matrixed environment and collaborate with customer-facing teams.
Interest in improving higher education business processes and technology.
Ability to work independently with guidance from senior leaders.
Project Management certification (PMP, CSM) and/or cloud-related certifications are a plus.
Higher education experience and knowledge of PASSHE preferred.
Ability to travel up to 25% anticipated.
Compensation details not provided.
Provided benefits include comprehensive medical, dental, and vision coverage; flexible time off; Thrive Flex Lifestyle Account; 401k with match; parental leave; charitable days; telemedicine; wellness programs including mental health and virtual fitness; caregiver support; diversity and inclusion programs; employee referral bonuses; and professional development opportunities including LinkedIn Learning.

Senior Technical Project Manager, ERP Implementations (Experience in Higher Education preferred ) - United States Remote Full Description

About Ellucian

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.

About the Opportunity

Ellucian is seeking an experienced Sr Technical Project Manager to join the Malvern, PA team to lead implementations of our integrated administrative solutions for colleges and universities. The Sr Project Manager will drive technical modernization projects, coordinating functional and technical activities to ensure project success. Candidates will have relevant project management experience, and a strong understanding of the areas outlined below.

Where you will make an impact

Manage through all phases of the project lifecycle, from initiation/planning through execution, delivery, and project closeout.Build and maintain productive relationships with client stakeholders, team members, and peers.Apply project management disciplines such as scheduling, risk mitigation, resource coordination, and scope management.Clearly communicate project plans, roles, milestones, and deliverables to internal and external stakeholders.Utilize standard project management practices and tools to monitor and deliver high-quality solutions.Identify risks and help mitigate project challenges while tracking dependencies and progress.Facilitate regular project status meetings and updates to ensure alignment and transparency.Collaborate with internal teams and client resources to support delivery of integrated solutions.Serve as a primary point of contact for day-to-day project communications.Provide regular updates to management on project progress, risks, and issues.Support project-related discussions around scope, timing, and cost with appropriate stakeholders.Promote positive client relationships and foster a collaborative project environment.Escalate and assist in resolving project risks and issues as they arise.Offer feedback and support to team members to improve performance and outcomes.Contribute to team cohesion by promoting communication and cooperation across the project

What will you bring

5+ years of hands-on experience managing customer-facing projects. Experience with ERP or SaaS implementations is a plus.Working knowledge of project planning, execution, and resource tracking.Familiarity with operational elements that influence project performance, such as: Maintaining up-to-date project plansSupporting customer satisfactionAssisting with accurate billing and reporting documentationAbility to manage priorities in a matrixed environment.Willingness to collaborate with customer-facing teams to support solution development.Interest in identifying opportunities for improvement based on knowledge of higher education business processes and technology.Ability to work independently while seeking guidance from more senior leaders or mentors when needed.Project Management certification (e.g., PMP, CSM) and/or cloud-related certifications are a plus.Higher education experience preferred.Knowledge and experience with PASSHE is a preferred.Ability to travel up to 25% is anticipated.

What makes #Ellucianlife

Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests401k w/ match & BrightPlan - to help you save for the futureParental Leave5 charitable days to support the community that supports usTelemedicineWellness
Headspace Care (mental health)Wellbeats (virtual fitness classes)RethinkCare & Wellthy- caregiver supportDiversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with:
o Education Assistance Program
o Professional development opportunities
o LinkedIn Learning

#LI-MH1

#LI-Remote

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Senior Technical Project Manager, ERP Implementations (Experience in Higher Education preferred ) - United States Remote

Edtech.com's Summary

Senior Technical Project Manager, ERP Implementations (Experience in Higher Education preferred ) - United States Remote Full Description

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