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Power Factors
Senior Trainer Learning Services
LMS
Edtech.com's Summary
Power Factors is hiring a Senior Trainer Learning Services. The role focuses on delivering comprehensive training programs on renewable energy software platforms, including asset performance management and SCADA systems, to global customers. The trainer will create engaging learning experiences, coordinate onboarding, and collaborate with cross-functional teams to ensure effective customer enablement.
Highlights
- Deliver instructor-led training on asset performance management and SCADA/EMS platforms via virtual, on-site, and webinar formats.
- Develop customized training content based on customer use cases across PV, wind, and BESS assets.
- Coordinate training schedules and onboarding activities with Technical Project Managers across multiple time zones.
- Create and maintain learning materials such as user guides, eLearning modules, and video tutorials on Unity University.
- Partner with Product, Professional Services, Customer Success, and Support teams to keep training materials current.
- Gather learner feedback and track training effectiveness to drive continuous improvement.
- Apply AI-assisted tools for content creation and localization while ensuring technical accuracy.
- Possess 5+ years of technical customer-facing experience with at least 2-3 years in training or customer enablement.
- Strong knowledge of renewable energy operations, asset performance management, and SCADA/EMS software.
- Fluency in English, strong communication skills, organizational ability, and willingness to travel up to 10%.
Senior Trainer Learning Services Full Description
Senior Trainer Learning Services
Hybrid
Global Customer Organization
Global Customer Organization
Boston, Massachusetts, United States
Description
ABOUT POWER FACTORS
Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world’s renewable energy data.*
Power Factors’ Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company’s suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management.
With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.
* Outside China and India
ABOUT THE ROLE
We are seeking a Senior Trainer to join our Learning Services team. This individual will be responsible for delivering high-quality training programs to our global customers on our renewable energy software platforms, with a primary focus on our asset performance management and Scada platforms.
As a key member of our customer enablement function, you will help ensure customers are equipped to successfully adopt and use our products. You will deliver training through a variety of formats, including virtual classrooms, on-site sessions, webinars, and self-paced digital learning content.
This is a customer-facing technical role that requires strong communication skills, a solid understanding of renewable energy operations, and the ability to translate complex technical concepts into engaging learning experiences.
Key Responsibilities
- Deliver instructor-led training on our asset performance management (APM) and monitoring and control (SCADA/EMS) platforms to new and existing customers through live virtual and on-site sessions, webinars, and train-the-trainer programs for key accounts.
- Build a deep understanding of customer use cases and operational workflows, and design training adapted to each learner persona and to each customer's asset mix across PV, wind, and BESS.
- Coordinate onboarding-phase sessions with Technical Project Managers, aligning platform orientation to acceptance testing scope, and manage scheduling and logistics for customer cohorts across time zones and regions.
- Develop and maintain customer-facing learning materials on Unity University (user guides, eLearning modules, video walkthroughs), as well as internal enablement content.
- Partner with Product, Professional Services, Customer Success, and Support teams to ensure training reflects current functionality and best practices.
- Gather learner feedback, track completion and satisfaction outcomes, and drive continuous improvements to training offering, quality and effectiveness.
- Apply AI-assisted workflows to content drafting, editing, and localization, validating all outputs for product accuracy before release.
- Stay current on industry trends and software innovations within renewable energy, asset management, and SCADA.
QUALIFICATIONS
Must-Have:
- 5+ years in a technical, customer-facing role, including at least 2 to 3 years delivering training, onboarding, or customer enablement.
- Working knowledge of renewable energy operations and operational software, with demonstrated depth in asset performance management or SCADA/EMS.
- Must be fluent (written and spoken) in English. Additional languages are a plus.
- Experience working directly with operators, engineers, analysts, or technical users.
- Proven ability to facilitate independently and explain technical concepts clearly to audiences with varying levels of expertise.
- Strong organizational skills and the ability to manage multiple concurrent training engagements and flag delivery risks early.
- Willingness to travel occasionally (up to 10%).
Nice-to-Have:
- Familiarity with Learning Management Systems (LMS) and eLearning authoring tools.
- Instructional design, adult learning, or training certifications.
- Experience using AI-powered tools for content creation and knowledge sharing.
WHY JOIN US
· A humble cause with a clear purpose– you will help us fight climate change with </code> every day at work. We aim to be environmentally conscious in all aspects of our operations.
· Work with passionate experts and top-talents in your field– we are proud of our highly skilled crowd and the savviness each of us brings to the team.
· Friendly and uplifting atmosphere– we believe kindness and respectfulness is core for our culture. A friendly smile or a helping hand is never far away.
· All the benefits you expect (and more)– besides the basic benefits (adopted to local needs and norms), you will enjoy perks such as 8h of paid volunteering per year and participation in our Corporate Bonus Program (to name a few).
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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