Sherwin-Williams
Senior Training Specialist - HR, Sales & Technical Services
Camtasia
LMS
Edtech.com's Summary
Sherwin-Williams is hiring a Senior Training Specialist - HR, Sales & Technical Services. This role designs, manages, and improves training programs, collaborates with subject matter experts, and coordinates instructor-led training events to enhance learning delivery. The specialist also supports global sales and technical services training through LMS content management and AI tools deployment.
Highlights
- Design, manage, and enhance training programs and curricula within Learning Management Systems (MindTickle/Learn).
- Coordinate instructor-led training events including logistics, facilitator management, and participant communication.
- Support global sales and technical team training efforts and share best practices across regions.
- Lead new content development, including use of AI tools for training deployment.
- Analyze training effectiveness and manage data reporting and automation related to enrollment and learner profiles.
- Manage event budgets, expenses, vendor relationships, and procurements.
- Minimum qualifications include a Bachelor’s degree, 2+ years in Learning & Development or Training, and experience with Microsoft Office; 10% travel required.
- Preferred skills include experience with sales enablement tools, LMS platforms, event planning, project management, and Adobe Creative Suite or rapid authoring tools.
- Annual salary range from $82,208 to $104,290.
- Responsibilities include serving as a liaison between training platforms and sales/technical teams and supporting national sales meetings and related projects.
Senior Training Specialist - HR, Sales & Technical Services Full Description
Senior Training Specialist - HR, Sales & Technical Services
Cleveland, OH, United States
Job Description
The Sr. Training Specialist, Sales & Technical Services is responsible for designing, managing, and continuously improving training programs, including collaborating with subject matter experts, developing content, and analyzing training effectiveness. The role also is responsible for coordinating instructor-led training events, communications, and projects to enhance overall training delivery and impact.
Additional Information
The Sr. Training Specialist, Sales & Technical Services is responsible for designing, managing, and continuously improving training programs, including collaborating with subject matter experts, developing content, and analyzing training effectiveness. The role also is responsible for coordinating instructor-led training events, communications, and projects to enhance overall training delivery and impact.
Additional Information
- This position requires 10% travel
- This role is not remote/hybrid. This role will report to Sherwin-Williams Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44113
- Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
Responsibilities
- Learning Management System Content Support
- Map out and deploy training curriculum within the Learning Management System (MindTickle/Learn).
- Partner with Subject Matter Experts and key business stakeholders to audit LMS content, participate in formalized quality analysis and feedback collection, and ensure that content aligns with learning objectives.
- Lead new content development process, discussing initial requests and supporting Instructional Designer with content creation where appropriate.
- Lead development and deploy training using AI tools.
- Continuously review and curate training library of resource guides/modules for LMS users and administrators.
- Advise on enrollment rules and automation, learner profiles and hierarchy, data integrations, automated and single-instance communications, data analysis and reporting of training performance and engagement metrics.
- Global Sales & Technical Services Support (outside USCA)
- Regularly connect with L&OD and Sales Excellence teams in regions to advise on learning management system and content.
- Provide training support for MindTickle/Learn to regional L&D/Sales Excellence teams.
- Support coaching needs in LMS and partner with regions to build training through AI tools.
- Share best practices and utilize ideas from other regions to implement in USCA.
- Support connection between Mindtickle and regional teams.
- Instructor Led Training Coordination
- Coordinate Learning & Organizational Development training events for Sales and Tech Service employees including securing facilitators (internal and in partnership with vendors), scheduling venues, booking lodging and/or group activities/outings, managing food & beverage, providing A/V equipment support, and other ad-hoc duties associated with onsite training.
- Manage and document expenses associated with training events and utilize internal accounting processes and systems to ensure invoices are paid on time and costs are properly allocated.
- Provide support for internal payment processes, including setting up chargeback expenses, establishing new vendor accounts, and managing invoices.
- Coordinate participant enrollment and attendance across all PCG Divisions (including pre- and post- event communications, troubleshooting and assistance as needed for any issues affecting event participants).
- Prepare event materials and coordinate shipping/distribution as needed (including learning guides/manuals, participant workbooks, handouts, flip charts, etc.).
- Ensure that training events are executed with professionalism and an eye to detail.
- Provide opening and closing remarks, introduction of facilitators and guest speakers, communication of logistical information, etc.
- Act as main point of logistics contact for vendor-led events.
- Interact with vendors and facilitators as needed.
- Review and implement summative evaluation information to continuously improve Instructor Led Training events.
- Manage pre- and post-event surveys and associated communications.
- Sales & Tech Services Projects & Other Support
- Partner with L&D manager on overall Learning Strategy for Sales/Tech Services.
- Manage sales & tech service-specific communications & manage system generated notifications targeted to learners and immediate supervisors.
- Provide general L&D support to Sales & Tech Services, including ad hoc projects.
- Assist with content-specific questions received in PCG Learn mailbox.
- Support annual National Sales Meeting planning/duties as needed.
- Support vendor management through strategic calls and implementation.
- Serve as liaison between Mindtickle and sales & tech teams.
- Other L&OD tasks and projects as assigned.
Qualifications
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be willing to travel up to 10% as required by the position
- Must have a Bachelor's degree or higher
- Must have at least two (2) years' experience in Learning & Development, Training, or HR
- Must have at least one (1) years' experience using systems and/or reporting
- Must have experience with Microsoft Office Suite
Preferred Qualifications:
- Have a Bachelor's degree or higher in Business Management, Communications, or Human Resources
- Have previous experience with sales enablement tools
- Have previous experience with Learning Management Systems (MindTickle or similar platform)
- Have previous event planning experience
- Have project management experience
- Have experience in using Adobe Creative Suite (InDesign, Photoshop, Premier Pro, Audition, Illustrator)
- Have experience in using rapid development authoring tools (Articulate 360, Captivate, Camtasia)
About Us
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Job Info
- Job Identification
- 2613007
- Job Category
- HR
- Posting Date
- 05/28/2026, 03:55 AM
- Apply Before
- 06/04/2026, 03:55 AM
- Locations
- USA OH Cleveland Global Headquarters
- Employment Category
- Full-time regular
- Relocation Package
- No
- Salary Frequency
- Annually
- Minimum Salary
- $82,208
- Maximum Salary
- $104,290
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