Edtech.com's Summary

Frontline Education is hiring a Site Reliability Engineer to build and operate infrastructure for production applications, ensuring reliability, scalability, and security. The role involves improving systems reliability, observability, and automation while collaborating with various teams to drive operational excellence in educational software environments.

Highlights

Ensure availability and performance of production applications on Windows and Linux systems.
Build and manage infrastructure using Terraform and Ansible.
Operate and optimize containerized workloads in EKS/Kubernetes and ECS.
Automate workflows, monitoring, and alerting to enhance reliability.
Participate in incident response and post-incident reviews focusing on prevention.
Contribute to disaster recovery planning and high-availability design.
Required skills include Windows/Linux administration, Terraform, Ansible, Kubernetes/EKS, ECS, and Python or Bash scripting.
Experience with cloud-native architectures, preferably AWS.
Salary range between $100,000 and $130,000 plus bonus, PTO, 401k match, and comprehensive benefits.
Preferred qualifications include experience with ArgoCD, GitOps workflows, software development, and CI/CD tooling awareness.

Site Reliability Engineer Full Description

Site Reliability Engineer

Location: Naperville, IL, United States

Description

Site Reliability Engineer

Location Requirements: Hybrid to Wayne, PA / Hybrid to Naperville, IL / Remote

Frontline Education is seeking a Site Reliability Engineer (SRE) to join our team. In this role, you’ll help build and operate the infrastructure that powers our production applications, ensuring reliability, scalability, and security across our environments. You’ll focus on systems reliability, observability, and automation, collaborating with product and DevOps teams to drive operational excellence. This role reports to the Team Lead of SRE and works closely with Development, Architecture, Product, Customer Success, Site Reliability Engineering, Data Management and Strategic Partners to deliver solutions that simplify the daily work life of the front line of education.

Key Responsibilities

Ensure availability and performance of production applications across Windows and Linux environments.
Build and manage infrastructure using Terraform and Ansible.
Operate and optimize containerized workloads in EKS / Kubernetes and ECS.
Automate operational workflows, monitoring, and alerting to reduce toil and improve reliability.
Improve observability and incident response capabilities across systems and services.
Participate in incident response, troubleshooting, and post-incident reviews with a focus on prevention.
Contribute to disaster recovery planning, high-availability designs, and operational standards.

Required Qualifications:

3–5 years of SRE, Systems, or Platform Engineering experience in a production environment.
Strong background in both Windows and Linux systems administration.
Experience with infrastructure as code (Terraform, Ansible).
Hands-on expertise with container orchestration (Kubernetes/EKS) and ECS.
Solid scripting or automation skills (Python, Bash, or similar).
Familiarity with monitoring, alerting, and observability practices.
Experience supporting production environments in a cloud-native architecture (AWS preferred).

Preferred Qualifications:

Experience with ArgoCD or GitOps workflows.
Background in software development (ability to read/debug application code).
Exposure to CI/CD tooling (awareness of how code ships, without owning pipelines).

Who We Are:

Frontline Education is a pioneer in school administration software purpose-built for K–12 districts. Serving over 12,000 educational organizations across the U.S., we deliver innovative, connected solutions for student and special programs, business operations, and human capital management—powered by robust data and analytics. Our mission is to empower educators and administrators to make informed decisions, streamline operations, and ultimately improve student outcomes.

We value hard work, but we also believe in having fun, supporting one another, and maintaining a healthy balance between work and family. If you're looking to make a real impact in education alongside a growing, mission-driven tech company with a strong culture of integrity and innovation, we’d love to meet you.

Perks of being a Frontliner:

Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, and personalized PTO! Our company’s growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.

The salary range for this role is $100,000 - $130,000 per year, based on experience, skills, and internal equity. In addition to base salary, this role includes a bonus, personalized PTO, and comprehensive benefits, including health insurance, 401k, and much more!

Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement, and click here to read our Applicant Privacy Statement

Original Job Description

Site Reliability Engineer

Location: Naperville, IL, United States

Description

Site Reliability Engineer

Location Requirements: Hybrid to Wayne, PA / Hybrid to Naperville, IL / Remote

Key Responsibilities

Ensure availability and performance of production applications across Windows and Linux environments.
Build and manage infrastructure using Terraform and Ansible.
Operate and optimize containerized workloads in EKS / Kubernetes and ECS.
Automate operational workflows, monitoring, and alerting to reduce toil and improve reliability.
Improve observability and incident response capabilities across systems and services.
Participate in incident response, troubleshooting, and post-incident reviews with a focus on prevention.
Contribute to disaster recovery planning, high-availability designs, and operational standards.

Required Qualifications:

3–5 years of SRE, Systems, or Platform Engineering experience in a production environment.
Strong background in both Windows and Linux systems administration.
Experience with infrastructure as code (Terraform, Ansible).
Hands-on expertise with container orchestration (Kubernetes/EKS) and ECS.
Solid scripting or automation skills (Python, Bash, or similar).
Familiarity with monitoring, alerting, and observability practices.
Experience supporting production environments in a cloud-native architecture (AWS preferred).

Preferred Qualifications:

Experience with ArgoCD or GitOps workflows.
Background in software development (ability to read/debug application code).
Exposure to CI/CD tooling (awareness of how code ships, without owning pipelines).

Who We Are:

Perks of being a Frontliner:

Our Privacy Policy: Your privacy is important to us. Click here to read our general Privacy Statement, and click here to read our Applicant Privacy Statement

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