Edtech.com's Summary

California State University - Channel Islands is hiring a Slate System Analyst to configure and administer the Slate CRM that powers the university's admissions and enrollment workflows. Reporting within the Division of Student Affairs & Enrollment Management, the analyst leads project teams from requirements through testing and release, and builds the reports and dashboards stakeholders rely on for recruitment and admissions decisions. Data quality audits, change management, and cross-departmental training round out the role.

Highlights

Configures and maintains Slate objects, including forms, events, fields, rules, queries, reports, and communications
Coordinates integrations with PeopleSoft and other third-party services and validates end-to-end data flows and scheduled jobs
Leads project teams to translate business requirements into solution designs and tracks progress against milestones
Develops project artifacts such as requirements, use cases, and test plans, and drives stakeholder consensus on scope
Plans and executes system integration, regression, and user acceptance testing for upgrades and new functionality
Coordinates cutover and release activities following software development life cycle practices
Audits and reconciles data, defines data standards, and builds operational reports and dashboards for recruitment and admissions data
Provides consultative support and troubleshooting, and creates user guides and training for Slate users across campus
Collaborates with Admissions, Registrar, Financial Aid, Student Affairs, Academic Affairs, and IT to align CRM functionality with enrollment goals
Pays a hiring salary of $7,284 per month
Requires a bachelor's degree and four years of relevant experience, with strong Slate CRM or comparable CRM proficiency preferred

Slate System Analyst Full Description

Division of Student Affairs & Enrollment Management

Business Systems Analyst III

Responsibilities & Duties

CRM Configuration & System Administration

Configure and maintain Slate objects (forms, events, fields, rules, queries, reports, communications) to support admissions and enrollment workflows; manage basic user access and role updates in coordination with security standards.
Coordinate integrations (e.g., PeopleSoft, third-party services), monitor performance, and validate end-to-end data flows and scheduled jobs.

Project Development & Implementation

Lead project teams to translate business requirements into solution designs, establish schedules, manage resources, and track progress to deliver milestones and goals.
Develop project artifacts (requirements, use cases, test plans) and drive stakeholder consensus on priorities and scope; coordinate end-user training and documentation.

Systems Analysis, Process Improvement & Change Management

Analyze functional needs, inputs/outputs, and operational functions; recommend configuration and vendor options; conduct process mapping to streamline workflows and standardize practices.
Validate post-deployment outcomes against specifications; iterate using feedback and metrics.
Facilitate structured change management (impact assessment, approvals, communications, training) for upgrades and configuration changes.

Testing, Releases & Change Management

Plan and execute system integration, regression, user acceptance testing (UAT), and quality assurance (QA) testing for upgrades/new functionality; manage issue logs through remediation and sign-off.
Coordinate cutover and release activities following software development life cycle and quality practices.

Data Quality, Reporting & Dashboards

Monitor and improve data quality; perform audits, reconciliations, and cleanup; define data standards and dictionaries in partnership with stakeholders.
Build and maintain operational reports, advanced queries, and dashboards for recruitment and admissions data to support stakeholders in decision making; run routine data integrity checks.

Stakeholder Support & Training

Provide consultative support, troubleshooting, and targeted training; create user guides and quick-reference materials to increase effective system use.
Collaborate closely with Enrollment Management Marketing & Visitor Experience, Admissions & Recruitment, Registrar, Financial Aid, Student Affairs, Academic Affairs, and Information Technology Service to align CRM functionality with enrollment goals and compliance standards.
Represent the office in CSU systemwide or vendor/user-group discussions as appropriate to share practices and gather insights.

Required Qualifications

Education

Equivalent to a bachelor’s degree in a related field and four years of relevant experience. An advanced degree in a related field may be substituted for the required education on a year-for-year basis.

Experience

Additional experience demonstrating the required knowledge and abilities may be substituted for the required education on a year-for-year basis.

Knowledge, Skills, & Abilities

Excellent project management skills, with the ability to manage multiple complex projects and ensure successful delivery within scope, budget, and timelines.
Advanced analytical, organizational, and problem-solving skills; ability to translate functional needs into scalable technical solutions and manage competing priorities.
Advanced communication and interpersonal skills to collaborate across admissions, enrollment management, and IT; ability to drive consensus among diverse stakeholders.

Preferred Qualifications

Demonstrated expertise in leading and managing complex IT/business systems projects, including requirements, prioritization, testing, and release management.
Strong proficiency in Slate CRM (or comparable CRM) configuration and administration, including security, workflows, forms, rules, queries, reporting, and communications.
Experience administering or supporting Technolutions Slate (or comparable CRM) in higher education; familiarity with admissions/enrollment processes.
Experience with PeopleSoft (queries/integration touchpoints) and related enrollment technologies and data exchanges.
Technical familiarity with SQL/XML and web concepts (HTML/CSS) useful for configuration, troubleshooting, and data transformations in Slate.

Special Conditions

Evening/weekend work may be necessary during peak admission cycles; occasional travel for systemwide/user-community engagements.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a ‘Campus Security Authority (CSA)’ to report crimes for the federally mandated Clery Act. The person holding this position is also considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act.

California State University, Channel Islands (CSUCI) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.

Hiring Salary

$7,284 per month

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