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ApplyBoard
Slate/Lead Squared/Meritto - Administrator
CRM
FERPA
Slate
Edtech.com's Summary
ApplyBoard is hiring a Slate/Lead Squared/Meritto Administrator to own the configuration, data integrity, integrations, and day-to-day operational health of the Slate CRM platform that carries every prospective student from inquiry through enrollment. This is a hands-on technical role: the incumbent writes queries, builds source formats, maintains the Slate rules engine, and owns the bidirectional integration between Slate and Ellucian Colleague, with no direct reports. It’s a full-time, on-site position based in Gurgaon.
Highlights
- Configures and maintains Slate application forms, events, portals, decision letters, and status workflows
- Builds and maintains the Slate rules engine, including population rules and workflow automation
- Owns the bidirectional integration between Slate and Ellucian Colleague, including student record creation and financial aid touchpoints
- Builds and maintains source formats and inbound feeds, including Common App, test scores, and National Student Clearinghouse data
- Authors queries, exports, and scheduled jobs supporting daily operations and executive reporting
- Administers Slate Deliver for email and text messaging, including deliverability and compliance with CAN-SPAM and TCPA
- Administers role-based permissions on a least-privilege basis and maintains FERPA compliance across all configuration
- Serves as tier 2 and tier 3 support for Slate users across Admissions, Enrollment, Financial Aid, and Athletics
- Requires a Bachelor’s degree and two or more years of hands-on Slate administration experience in higher education
- Preferred: Ellucian Colleague experience, Technolutions Slate certification, and scripting skill in Python
Slate/Lead Squared/Meritto - Administrator Full Description
ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard’s team members have been dedicated to breaking down barriers to international education.
The Opportunity: ApplyBoard is hiring a Slate Administrator who will be accountable for configuration, data integrity, integrations, communications delivery, security, and the day-to-day operational health of the platform that carries every prospective student from first inquiry through enrollment. This is a technical position: the incumbent writes queries, builds source formats, maintains the Slate rules engine, and owns the integration between Slate and Ellucian Colleague. The position has no direct reports.
Platform Configuration and Ownership:
- Configures and maintains Slate application forms, events, portals, decision letters, materials, checklists, and status workflows
- Builds and maintains the Slate rules engine, including population rules, field maintenance rules, and workflow automation
- Administers Slate Reader, including bins, review steps, scoring, and committee workflow for application review
- Administers datasets, prompts, custom fields, and configurable joins, enforcing a documented field governance standard
- Manages sandbox and test instances, release testing, and controlled promotion of configuration changes to production
- Evaluates Technolutions quarterly releases and recommends adoption of capabilities that reduce institutional effort
Data, Integration, and Reporting:
- Owns the bidirectional integration between Slate and Ellucian Colleague, including student record creation, program/term mapping, and financial aid touchpoints
- Builds and maintains source formats and inbound feeds, including Common App, test scores, transcript services, search names, National Student Clearinghouse, and international partner files
- Authors and maintains queries, exports, and scheduled jobs supporting daily operations and executive reporting
- Owns record matching, deduplication, and merge logic, and maintains the documented data dictionary and funnel stage definitions
- Produces funnel and yield reporting that reconciles to the student information system
Communications Delivery:
- Administers Slate Deliver for email and text messaging, including templates, campaigns, deliverability, authentication records, suppression lists, and bounce management
- Executes and maintains the migration of student text messaging to Slate Deliver, including opt-in records, consent history, and number provisioning
- Maintains compliance with CAN-SPAM, TCPA, and University communication governance standards
Security, Compliance, and Governance:
- Administers role-based permissions on a least-privilege basis, executing quarterly access reviews and same-day offboarding
- Maintains FERPA compliance in all configuration, reporting, and third-party data sharing
- Maintains configuration documentation, change logs, and recovery procedures for the platform
Support, Training, and Project Delivery:
- Serves as tier 2 and tier 3 support for Slate users across Admissions, Enrollment, Financial Aid, and Athletics
- Develops and delivers training and written documentation for functional users
- Contributes to project delivery for CRM consolidation, platform retirement, and downstream integration work
What You Bring to the Table:
- Bachelor’s degree, or an equivalent combination of education and directly relevant experience
- Two or more years of hands-on Slate administration or configuration experience in a higher education setting
- Working knowledge of Slate Rules, Source Formats, Configurable Joins, Deliver, and Reader
- Knowledge of admissions and enrollment funnel operations, including application review, decision release, and yield activity
- Knowledge of FERPA, CAN-SPAM, and TCPA as they apply to student records and communication
- Query writing skill in SQL or Slate query logic, including subqueries, joins, and exports
- Working skill with XML, XSLT, HTML, CSS, and JavaScript as used in Slate portals and Deliver templates, preferred
- Scripting skill in Python or a comparable language for data preparation, preferred
- Ellucian Colleague experience and Technolutions Slate certification preferred
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