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KnowBe4

SMB Sales Representative

🇺🇸 Hybrid - Clearwater, FL

🕑 Full-Time

💰 TBD

💻 Sales

🗓️ June 20th, 2025

Salesforce

Edtech.com's Summary

KnowBe4 is hiring a SMB Sales Representative (Hybrid). The role involves generating and managing sales opportunities by running online demos of KnowBe4's Security Awareness Training Platform, promoting the company's products, and securing new customers primarily in the small and mid-sized business market. The position requires maintaining pipelines, forecasting sales, and achieving or exceeding monthly quotas.

Highlights
  • Promote and sell KnowBe4’s security awareness training products and services.
  • Identify and close new customers within the assigned territory, focusing on small and mid-sized businesses.
  • Run online demos to showcase the value of the Security Awareness Training Platform.
  • Develop and maintain a pipeline of prospects through cold calling, networking, and follow-up on marketing leads.
  • Use Salesforce and Gmail to manage customer interactions and sales records.
  • Require 1-3 years of software sales experience, preferably in the IT security field.
  • Bachelor’s degree is a plus, with certifications like Network or Security Plus preferred.
  • Compensation includes company-wide sales bonuses, referral bonuses, tuition and certification reimbursement, and a relaxed dress code.
  • Collaborate with teams and work independently to meet or exceed sales targets.
  • Serve clients initially in small and medium businesses with potential for advancement to mid-market or enterprise sales roles.

SMB Sales Representative Full Description

About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.  #ZR
As a SMB Sales Representative, you will benefit from some inbound leads and self-generate new opportunities. You will run online demos of the KnowBe4’s Security Awareness Training Platform and successfully sell our value proposition. Prospective clients will consist of small and mid-sized businesses initially. After demonstrating success in this market, promotion to Mid-Market or Enterprise sales could be available.

Responsibilities:
  • Promote and sell KnowBe4’s range of products and services
  • Identify and close net new customers in the assigned territory
  • Build and maintain pipeline of potential customers by developing and managing relationships with prospects
  • Forecast new business prospects that result in successful client relationships and sales
  • Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
  • Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
  • Achieve or exceed monthly quotas and/or targets 
  • Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
  • Follow up on marketing leads to generate new sales opportunities and pipeline
  • Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
  • Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy 

Minimum Qualifications:
  • Bachelor’s degree a plus 
  • Proven track record in sales 
  • 1-3 years selling software to Small Medium Enterprise a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security Field
  • Experience with Salesforce and Gmail
  • Network or Security Plus preferred
  • Excellent verbal and written communications
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision

Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.