KnowBe4
Snr. Sales Engineer (Hybrid) (Position located in DC)
🇺🇸 Hybrid - Washington, DC
🕑 Full-Time
💰 TBD
💻 Sales
🗓️ December 3rd, 2025
CEH
CISSP
PK
Edtech.com's Summary
KnowBe4 is hiring a Snr. Sales Engineer. The role involves leading complex sales engagements, conducting technical discovery, designing tailored cybersecurity solutions, and collaborating closely with sales teams to close deals. The candidate will also mentor junior engineers, troubleshoot technical issues, and contribute technical expertise to drive company growth and customer success.
Highlights
- Lead enterprise and strategic account sales engagements with deep technical discovery and solution design.
- Build and present technical demonstrations tailored to security teams, IT directors, and executives.
- Collaborate with Account Executives on deal strategy and remove technical barriers to close.
- Design and execute evaluation plans to demonstrate solution impact and support trial phases.
- Mentor junior Sales Engineers and share insights to improve team effectiveness and product development.
- Troubleshoot technical issues and collaborate with product and engineering teams on complex scenarios.
- Require 2-5 years of technical sales or sales engineering experience, preferably in cybersecurity or SaaS.
- Need deep technical knowledge of cybersecurity, security awareness, threats, compliance, and architecture.
- Exceptional communication skills adapting to diverse audiences, including C-level executives and technical teams.
- Bonus points for experience with security awareness training, phishing simulation, cybersecurity certifications, and integration with mail environments, Active Directory, SCIM, or SSO.
Snr. Sales Engineer (Hybrid) (Position located in DC) Full Description
About KnowBe4
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
The Opportunity
As a Senior Sales Engineer, you'll be the trusted technical advisor that strategic accounts rely on - bridging the gap between what prospects need and what our platform delivers. You'll own sophisticated sales engagements from technical discovery through implementation planning, designing tailored solutions that address real security awareness challenges. The successful candidate is both technically deep and commercially minded, thrives on solving complex problems, and takes genuine pride in being the technical expert who wins deals and elevates the entire team.
What You'll Do
Technical Leadership: Lead complex sales engagements with enterprise and strategic accounts, conducting in-depth technical discovery, addressing sophisticated objections, and designing comprehensive solutions that showcase the full value of our platform across diverse use cases and industries.
Solution Design & Delivery: Build and present compelling technical demonstrations tailored to each audience—whether security teams, IT directors, or C-level executives—articulating our product's architecture, integration capabilities, and competitive advantages in ways that resonate with their specific concerns.
Sales Partnership: Collaborate closely with Account Executives to shape deal strategy, contribute technical perspectives to account planning, and drive opportunities forward by proactively identifying and removing technical barriers to close.
Proof of Value Execution: Design and execute scoped evaluation plans that prove our solution's impact, working directly with prospect technical teams to ensure successful implementation, adoption, and measurable results during the trial phase.
Mentorship & Knowledge Sharing: Coach junior Sales Engineers on technical approaches and process best practices, share insights from customer engagements that inform product development, and take ownership of specific SE projects that improve team effectiveness.
Technical Problem-Solving: Efficiently troubleshoot moderate technical issues, anticipate common integration challenges, and collaborate with product and engineering teams on complex scenarios—ensuring prospects experience our technical capabilities at their best.
Technical Leadership: Lead complex sales engagements with enterprise and strategic accounts, conducting in-depth technical discovery, addressing sophisticated objections, and designing comprehensive solutions that showcase the full value of our platform across diverse use cases and industries.
Solution Design & Delivery: Build and present compelling technical demonstrations tailored to each audience—whether security teams, IT directors, or C-level executives—articulating our product's architecture, integration capabilities, and competitive advantages in ways that resonate with their specific concerns.
Sales Partnership: Collaborate closely with Account Executives to shape deal strategy, contribute technical perspectives to account planning, and drive opportunities forward by proactively identifying and removing technical barriers to close.
Proof of Value Execution: Design and execute scoped evaluation plans that prove our solution's impact, working directly with prospect technical teams to ensure successful implementation, adoption, and measurable results during the trial phase.
Mentorship & Knowledge Sharing: Coach junior Sales Engineers on technical approaches and process best practices, share insights from customer engagements that inform product development, and take ownership of specific SE projects that improve team effectiveness.
Technical Problem-Solving: Efficiently troubleshoot moderate technical issues, anticipate common integration challenges, and collaborate with product and engineering teams on complex scenarios—ensuring prospects experience our technical capabilities at their best.
What You'll Bring
You're the kind of technical professional who loves the challenge of complex sales, stays current on cybersecurity trends, and genuinely enjoys being the expert who helps customers succeed while driving revenue growth.
2-5 years of technical sales or sales engineering experience, preferably in cybersecurity, SaaS, or enterprise software where you've successfully closed complex deals with multiple stakeholders.
Deep technical knowledge in cybersecurity, security awareness, or related domains—you can speak credibly about threats, compliance requirements, and technical architecture with both security practitioners and business leaders.
Exceptional communication skills with the ability to adapt your presentation style based on audience—explaining technical concepts clearly to executives while diving deep into API integrations with IT teams.
Strategic sales acumen—you understand the full sales cycle, can navigate complex organizations, contribute meaningfully to deal strategy, and know how to position solutions that win against top competitors.
Self-directed work style with strong organizational abilities—you manage multiple complex deals simultaneously, follow through on commitments, and take initiative to move opportunities forward without constant supervision.
Collaborative mindset with natural mentorship abilities—you build trust quickly, work effectively across sales and technical teams, and take satisfaction in elevating those around you.
You're the kind of technical professional who loves the challenge of complex sales, stays current on cybersecurity trends, and genuinely enjoys being the expert who helps customers succeed while driving revenue growth.
2-5 years of technical sales or sales engineering experience, preferably in cybersecurity, SaaS, or enterprise software where you've successfully closed complex deals with multiple stakeholders.
Deep technical knowledge in cybersecurity, security awareness, or related domains—you can speak credibly about threats, compliance requirements, and technical architecture with both security practitioners and business leaders.
Exceptional communication skills with the ability to adapt your presentation style based on audience—explaining technical concepts clearly to executives while diving deep into API integrations with IT teams.
Strategic sales acumen—you understand the full sales cycle, can navigate complex organizations, contribute meaningfully to deal strategy, and know how to position solutions that win against top competitors.
Self-directed work style with strong organizational abilities—you manage multiple complex deals simultaneously, follow through on commitments, and take initiative to move opportunities forward without constant supervision.
Collaborative mindset with natural mentorship abilities—you build trust quickly, work effectively across sales and technical teams, and take satisfaction in elevating those around you.
Bonus points if you have:
- Experience with security awareness training, phishing simulation, or compliance management solutions
- Technical certifications in cybersecurity (Security+, CISSP, CEH, or similar)
- Hands-on experience with mail environments, Active Directory, SCIM provisioning, or SSO integrations
Why You'll Love It Here
Strategic Impact: You'll work on deals that matter - helping organizations of all sizes build stronger security cultures while directly contributing to company growth and your own earning potential.
Technical Growth: Stay at the forefront of cybersecurity by working with diverse customer environments, earning certification bonuses, and having direct influence on product development through your customer insights.
Hybrid Flexibility: 3-day in-office environment that balances face-time with sales teams and customers for relationship building, while supporting the flexibility hybrid allows
Career Development: Clear path for advancement within Sales Engineering leadership, with opportunities to mentor others, lead strategic initiatives, and shape how we approach our most important customer engagements.
Collaborative Culture: You'll work alongside talented sales professionals and technical experts who value your expertise, support your success, and celebrate wins together as a team.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
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