Software Development Engineers

Edtech.com's Summary

University of Utah is hiring a Software Development Engineer II to design, build, deploy, and maintain applications on the ServiceNow Platform. The role involves analyzing and modifying software, participating in the full development life cycle, writing technical specifications, supporting software functionality, and collaborating with end users to refine and debug programs.

Highlights

Design, configure, and develop custom applications and software modules on the ServiceNow platform.
Utilize scripting languages including Business Rules, Script Includes, Flow Designer, and IntegrationHub.
Develop applications using integrations with REST, SOAP, JSON, XML via IntegrationHub/MID Server.
Participate in full Software Development Life Cycle (SDLC) and Agile methodologies.
Assist in analyzing existing systems to define problems and system design issues.
Work collaboratively within a development team to improve platform functionality.
Required qualifications: Bachelor's degree plus 4 years related experience or Master’s plus 2 years.
Preferred qualifications: ServiceNow Certified System Administrator, experience with API and integration design, knowledge of HRSD modules, and JavaScript/ServiceNow scripting.
Compensation range: $85,000 - $100,000 annually.
Department: IT Project & Portfolio Office within University Information Technology (UIT) at the University of Utah.

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Announcement

Details

Open Date	07/06/2026
Requisition Number	PRN45619B
Job Title	Software Development Engineers
Working Title	Software Development Engineer II
Career Progression Track	P00
Track Level	P2 - Developing
FLSA Code	Computer Employee
Patient Sensitive Job Code?	No
Standard Hours per Week	40
Full Time or Part Time?	Full Time
Shift	Day
Work Schedule Summary	M-F 8-5
VP Area	President
Department	00418 - IT Proj & Portfolio Office
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$85,000 - 100,000.00
Close Date	07/31/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary	Software Development Engineer II Design, program, build, deploy, and maintain applications on the ServiceNow Platform. Analyze and modify existing software as well as design, construct, and test end-user applications that meet user needs. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated organization’s requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Consult with end user to prototype, refine, test, and debug programs to meet needs. Requires moderate skill set and proficiency in discipline. Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities	Software Development Engineer II Mid-level developer within the ServiceNow development team to participate in development activities and contribute to continuous platform improvements Assists in analyzing and evaluating existing systems to defines problems, data availability, reports requirements and system designs issues. Designs, configures, and develops custom applications and software modules. Utilizes scripting (Business Rules, Script Includes, Flow Designer, and IntegrationHub) while adhering to standard practices. Assits in designing and developing applications using integrations (REST/SOAP, JSON/XML) using Integration Hub/MID Server where applicable. Understanding of Software Development Life Cycle (SDLC) concepts and Agile methodologies. Works within a team dynamic to improve the platform. Job Code: P34892 Grade: P18
Minimum Qualifications	EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Software Development Engineer, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
Preferences	ServiceNow Certified System Administrator Experience with API & integration design: RESTful services, webhook/notification integrations. Working knowledge of the ServiceNow platform, with a focus on HRSD or related modules preferred. Experience with scripting and development concepts, such as JavaScript and ServiceNow scripting (Glide). Ability to assess the situation, diagnose symptoms and causes of issues, determine goals and recommend actions to either meet goals or rectify issues, based on analysis of information.
Type	Benefited Staff
Special Instructions Summary
Additional Information	The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page. Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
* How many years of related work experience do you have?
- Less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more, but less than 10 years
- 10 years or more, but less than 12 years
- 12 years or more, but less than 14 years
- 14 years or more
* Are you legally authorized to work in the United States?
- Yes
- No
* Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No

Applicant Documents

Required Documents

Resume
List of References

Optional Documents

Cover Letter

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: [email protected]

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Original Job Description

Toggle navigation

Software Development Engineers Bookmark this Posting Print Preview | Apply for this Job

Announcement

Details

Open Date	07/06/2026
Requisition Number	PRN45619B
Job Title	Software Development Engineers
Working Title	Software Development Engineer II
Career Progression Track	P00
Track Level	P2 - Developing
FLSA Code	Computer Employee
Patient Sensitive Job Code?	No
Standard Hours per Week	40
Full Time or Part Time?	Full Time
Shift	Day
Work Schedule Summary	M-F 8-5
VP Area	President
Department	00418 - IT Proj & Portfolio Office
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$85,000 - 100,000.00
Close Date	07/31/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary	Software Development Engineer II Design, program, build, deploy, and maintain applications on the ServiceNow Platform. Analyze and modify existing software as well as design, construct, and test end-user applications that meet user needs. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated organization’s requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Consult with end user to prototype, refine, test, and debug programs to meet needs. Requires moderate skill set and proficiency in discipline. Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment. About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
Responsibilities	Software Development Engineer II Mid-level developer within the ServiceNow development team to participate in development activities and contribute to continuous platform improvements Assists in analyzing and evaluating existing systems to defines problems, data availability, reports requirements and system designs issues. Designs, configures, and develops custom applications and software modules. Utilizes scripting (Business Rules, Script Includes, Flow Designer, and IntegrationHub) while adhering to standard practices. Assits in designing and developing applications using integrations (REST/SOAP, JSON/XML) using Integration Hub/MID Server where applicable. Understanding of Software Development Life Cycle (SDLC) concepts and Agile methodologies. Works within a team dynamic to improve the platform. Job Code: P34892 Grade: P18
Minimum Qualifications	EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Software Development Engineer, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.
Preferences	ServiceNow Certified System Administrator Experience with API & integration design: RESTful services, webhook/notification integrations. Working knowledge of the ServiceNow platform, with a focus on HRSD or related modules preferred. Experience with scripting and development concepts, such as JavaScript and ServiceNow scripting (Glide). Ability to assess the situation, diagnose symptoms and causes of issues, determine goals and recommend actions to either meet goals or rectify issues, based on analysis of information.
Type	Benefited Staff
Special Instructions Summary
Additional Information	The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page. Online reports may be submitted at https://oeo.utah.edu https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* What is your highest level of completed education?
- None
- High School Diploma or Equivalent
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
* How many years of related work experience do you have?
- Less than 2 years
- 2 years or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 8 years
- 8 years or more, but less than 10 years
- 10 years or more, but less than 12 years
- 12 years or more, but less than 14 years
- 14 years or more
* Are you legally authorized to work in the United States?
- Yes
- No
* Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No

Applicant Documents

Required Documents

Resume
List of References

Optional Documents

Cover Letter

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu

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